The best hotel I've ever stayed in. Period. My wife and I stayed here on our honeymoon and hardly a…read moreday goes by when I don't think about it. The grounds are beautiful, our room was enormous and the staff paid attention to every detail during our stay. My wife and I just renovated our house and we put in a pool and landscaping that borrows from the aesthetic of Castello del Nero's pool area. We are already planning to return for my 40th birthday...3 Years from now. We spent 3 weeks in Italy at 6 different hotels and this is the only one I think about and have to return to. The restaurants are both amazing and the breakfast is the best we had on our trip. If I could give 10 stars I would, so if you're even considering a stay at Castello del Nero I'd say look no further...it's time to book a reservation.

My husband and I stayed here 4 nights of a two-week trip to Italy to celebrate our 10 year wedding…read moreanniversary. This hotel is a really high-end boutique hotel that really goes above and beyond to deliver an outstanding experience for all guests. The hotel is conveniently located in a small town about 30-40 minutes by car from Florence (between Florence and Siena). It is in the Chianti wine region of Tuscany. We stayed in a basic room, which was very nice. It was very large (one of the largest hotel rooms I have ever stayed in that wasn't a suite). There was a welcome bottle of champagne (already chilled for us) as well as a bottle of red wine and a huge basket of fresh fruit ready for us on our coffee table. There was a hand-written note to us that was a nice personal touch. The room had a beautiful view of the Tuscan countryside. The things that really stood out to me were: 1. Complimentary welcome champagne and wine 2. Abundant fruit basket that got replenished daily. 3. Complimentary bottled still and sparkling water replenished daily. 4. A pillow menu for guests! 5. Full breakfast every morning included with the room - there were 10 different kinds of milk out to suit everyone's preference (almond, soy, rice, goat, etc.) 5. The very nice spa 6. The setting of course! You literally couldn't ask for a more picturesque place! 7. Complimentary up to date movies on your TV 8. Great hiking trails right on the property My only (very small) complaints are that there was no dresser or shelves in the room - I had nowhere to unpack any of my folded clothes (there is only hanging space in the closet), and the mattress is very firm (this is just a personal issue though!). This hotel is very special and truly understands how to deliver a higher than 5-star experience to guests. I would highly recommend it for honeymooners, or anyone wanting a relaxing getaway in a beautiful place!

Castello di Casole d'Elsa (Castello di Casole, A Belmond Hotel, Tuscany) Tosca…read more We visited Castello di Casole d'Elsa for dinner. It is an extraordinary retreat where history, landscape, and luxury come together in a way that feels almost cinematic. Castello is atop a hill in the Tuscan countryside, the property occupies a restored 10th‑century castle within a large 4,200‑acre estate of vineyards, olive groves, forests, and fields. From the moment you arrive via a winding, cypress-lined road, it feels as though you've stepped into another era (as if driving through a forest). The setting alone is breathtaking, with sweeping views of rolling hills that stretch as far as the eye can see. The atmosphere is one of timeless, laid-back elegance. Despite its large scale, the estate feels peaceful and secluded, offering a true escape from daily life. The historic architecture such as stone walls, vaulted ceilings, and rustic details has been meticulously preserved, while contemporary design elements ensure comfort never feels compromised. One of the hotel's strongest aspects is how seamlessly it integrates with its surroundings. The estate is actively lived in, with agriculture, local production, and outdoor experiences shaping the guest experience. Dining at Tosca ristorante at Castello di Casole was a highpoint. The restaurant highlights traditional Tuscan cuisine, using ingredients grown directly on the estate...olive oil, wine, and seasonal produce. The food was exceptional, with a focus on authenticity and quality. We sampled items like baby squid, bread and oil, tortelli, and seabed amberjack. Service was one of the defining features of the hotel. Our servers were attentive, professional, and personable Memorable meal... Castello di Casole d'Elsa is a nice anniversary splurge that captures the essence of Tuscany in both style and substance. With its extraordinary setting, refined design, and outstanding service, it offers a deeply memorable visit that feels authentic. An immersive Tuscan escape...ideal for travelers seeking tranquility and a truly elevated countryside experience.

We had the most amazing stay!!! Every single staff member was wonderful. We ate most of our meals…read moreon the premises, and our meals were excellent! Even our driver Marian, our driver for two days, was unbelievable. All of the places he suggested to us were perfect for our group. He was on time and went above and beyond in every way. I would highly recommend Castello Di Casole. You will not be disappointed!!!!

We decided to stay in a hotel in Livorno vs an airBNB, bc we wanted a change of pace. Apts in…read moreItaly tend to be small, and the showers are tiny. The Palazzo is the nicest hotel in Livorno, and has been in biz for over 100 yrs. It has great views of the water fr the rooftop bar & restaurant. Single rooms were about €150,00 including taxes & fees. The rooms were spacious, and the bathrooms were good sized and inc a tub. We indulged in the bar & apps, bfast buffet and dinner during our stay. The service was excellent, but the pricing is high. For an example, an Americano cocktail was €18,00 vs elsewhere the drink would have been €8,00. Secondarily, the buffet is €22,00, but did not have made to order items. The scrambled eggs were runny, and the sausage were like hot dogs. I stuck to the charcuterie, boiled eggs, fresh fruit and croissants. I also grabbed take away for mija & ITC, that dropped the actual cost closer to €7,00/person. Lastly, dinner was +€100,00 for two entrees, a salad, a dessert and one glass of wine. All in all, a positive stay bc of the rooms, the location and excellent service. Apparently the Palazzo is popular for weddings and bachelorette parties too. I'm glad the Italian version of the latter are more tame vs the crap you see in Vegas - LOL!

I know I'm rating hotel, but I have to start with the food. I'll try to take a picture tomorrow…read moremorning of the breakfast buffet. It was beautiful - inside and out. Yes, inside of my belly. They have these small pizza bites (for breakfast - it's like college, I know) that were so amazing. The hotel is clean, the prices reasonable, the Internet fast and free and the parking is absolutely easy and free as well. If you pay for a small upgrade, you get a beach view. There's also a fitness studio with technogym equipment and a spa (spa I haven't tried). The TV has a few international channels. Everything fancy shmancy, you could say. My boyfriend wants me to add: the toilet paper roll isn't properly attached to the wall and there is some mold along the bathtub.

NOOOOOOOOOO! On our 4th night what appears to be bed bugs started coming out in the middle of the…read morenight!!! Now the huge red bubbled-up blotch under my left eye makes sense. I woke up the day earlier wondering what had bit me during the night before. After close inspection tonight, I caught one of the little suckers creeping on the fabric headboard of my twin bed. He saw me at the same time and tried to hide in one of the seams of the headboard fabric! I grabbed him with some tissue. All night long I was grabbing and killing these bugs one after the other from our beds and pillows!!!I have the heebie-geebies and I'm ready to get the heck outta here. I pulled my bed and my daughter's bed away from the headboards about 2 feet. As soon as the sun come up, management will certainly hear from me. I'm totally livid!! We have an additional night here. I reported the issue. They called an infestation guy this morning, who showed up but now we have no room until someone else checks out. Trip to Pisa ruined. We were offered wine for being awake all night and being bitten. We were asked to leave our luggage and valuables in the hallway outside the infested room or to shove our luggage and shopping bags in the small unsecured reception office. Unacceptable! I was told the manager might not be in today after I asked to speak to someone who could reimburse us for our night of terror, which apparently greatly upset the desk clerk. She asked if we GOT BIT EVERY NIGHT and quipped that it's not the hotel's fault that bugs came from someone else. All I wanted was to be treated kindly for the issue, which I think requires more than wine. Wasn't one night of watching the bed bugs enough to be compensated for one night. This is how you treat guests who come to you with a health hazard??

I absolutely love this place…read more I moved from Southern California to Florence for school when I was just a teenager & fell in love with the city for years. Now that I am older & had the chance to visit again, I searched high and low for a decent hotel. Florence is apart of me so I needed to find the perfect hotel. I came across the Hotel Hermitage one night and booked it! Upon arrival, I was greeted by the nicest hotel staff ever. The overall service here is so welcoming and warm! The staff does speak great English, so if it is your first language, you will have no problem at all. They go over the reservation & everything provided in very clear detail. Also, they offer maps of the city and different suggestions for things to do when touring! Apart from the staff, my favorite part was the views. Looking out of these windows and seeing the city really brought back so many good memories. You have a view from every part of the hotel, so that is a plus. Also, you have a beautiful view for breakfast as well. The location is also perfect - 10/10 - being right above a gelato shop and right next to the ponte vecchio! It is very easy to access many different sites while staying here! Anyways, if you are searching for a well priced and lovely hotel to stay at during your trip to Florence, book this place! You will not regret it one bit. I will continue booking here every summer on my trips back to Italy!

Superb hotel in Siena. Staff was superb. Location is right at the edge of the walled city, so close…read moreto the sites but quiet. Our room overlooked to courtyard in the back, with long range Tuscan views over the wall. Breakfast was wonderful. Rooms are spacious and the beds are great. Happy to stay again when we return to Siena.

This hotel is great! The room was spacious and overlooked their beautiful garden. It was very clean…read moreand well kept. My wife and I stayed for three nights while in Siena. They had a lovely continental breakfast every morning, which we ate in the garden overlooking the incredible view and hillside of the Tuscan landscape. I highly recommend this hotel over something that lacks the views.

Beautiful hotel. Very relaxing and quiet. Amazing staff. Giulia at the front desk was…read moregreat..knowledgeable about area. Hugo and the restaurant staff made every meal enjoyable. Chef Maria's cooking class was so much fun and educational. Lastly Daid the owner was lovely and a teue gentleman. My wife left her passport in the safe and he drove it to us an hour away in Florence. Cannot express enogh gratitude. Will definitely return. Chris Welsh

Absolutely amazing little boutique hotel with 11 rooms all different and beautifully appointed in…read morethe traditional Tuscan style. The bathrooms are particularly attractive with hand made italian tiles in warm colors. The service is outstanding and the girls at the reception extremely helpful for sightseeing advice and booking restaurant reservations in the area. The breakfast buffet is very generous, upscale and you can order any egg you want all served to perfection. The nights at the restaurant of the villa are charming and the food the best in the area. This is my second time there and it will not be the last!!!

I was sort of surprised based on the good reviews. I expected more from the restaurant and bar,…read moreexpect to pay astronomical prices for mediocre taste and experience. 18-22 euro a drink? Give me a break. Want anything in the room? 20+ euro for 1/3 bottle of wine. ALWAYS go off the resort for dinner and drinks, it's worth the walk. Over priced and under whelming. Staff was not nearly as helpful as all the other hotels we have had. They booked us a taxi to a train station that the taxi driver said has been inoperable for FIVE YEARS. I totally understand missing construction when it is new, but 5 years? Thankfully the taxi driver redirected us to a train station 20 minutes away. I probably wouldn't recommend this place. Worth visiting the Grotta, not worth the price of the hotel or the unhelpful staff

LOVED OUR STAY. The property is beautiful. The staff is very helpful. The beds were beyond…read morecomfortable. We literally couldn't get out of them. The restaurant is also very, very good! The food was delicious and service impeccable. Its only an hour drive to Florence and about an hour to Chianti. Honestly, you need to make this a priority on your next trip to Italy because you will NOT be disappointed. Also omg the Olive Oil they grow and produce is WOWZA!

Ristorante Bel Soggiorno feels like a natural stop in San Gimignano. It is located along the town's…read morenarrow stone streets, the restaurant opens into a warm, elegant space with terracotta floors, wooden beams, and a relaxed atmosphere that reflects its long history. What truly sets it apart is the view. From the terrace and dining room windows, the Tuscan countryside stretches across rolling hills, vineyards, and olive groves, turning the meal into something memorable. The menu focuses on classic Tuscan dishes...handmade pastas, rich ragùs, roasted meats, and seasonal ingredients...prepared with simplicity and care. The atmosphere is refined yet informal, with attentive service and an unhurried pace that encourages you to linger. Bel Soggiorno focuses on good food, spectacular scenery, and the kind of dining experience that makes Tuscany feel exactly the way you imagined it would.

Ambiance is great, food and service mediocre. Very salty and heavy on sauce. We did not have…read morereservations. Not sure if that had any influenced?

Pretty good hotel!…read more Rooms were clean and modernly furnished. Bathrooms were huge and bed/ pillows super comfy. Front desk staff was very helpful. Breakfast is included and is pretty good (continental buffet with italian cornetti and espresso) Only issue is that if you're actually touring Florence this hotel is pretty far away (25min by car). Not a problem for us a this was our last night before getting on the road the morning after.

From the owner: iH Hotels Firenze Business has 72 rooms elegantly furnished in a classic style where you can enjoy…read morespecial care for details and for the pleasure of welcoming our guests. If you wish to visit the Cradle of the Renaissance without incurring the city's hectic rhythm, iH Hotels Firenze Business is the perfect place where relaxation and harmony will welcome you right away! The hotel is just 9 km from the historic center.