It's the end of the season and time to winterize my 1998 Godfrey Sanpan. I know it's the busiest…read moretime of the year but Service Manager Tim kept his promise to have my boat ready in a certain timeframe. He called me and kept me informed and encouraged me to call him if I have a problem. My boat is going on 28 years old and it's still a beauty. Thank you, Hamlin Marine and Tim Dutton for taking such good care of us over the years. Hamlin Marine sell the top two boats in the industry with Godfrey and Bennington. My dad used to say "quality is remembered long after price is forgotten". That couldn't be more true with these Hamlin boats.

Answer the phone when a customer calls about service.!! I would never use this dealer unless they…read morechange their phone policy. The sales department is the only number that is responsive. They only seem to want to sell boats !!

The owner has decades in this business and extremely professional and knowledgeable about boats,…read moretechnical and mechanical service! Highly recommended!

From the owner: If you are shopping for an inshore/offshore boat like a Key West, Lake & Sea Boatworks is your…read moreplace to come. Our prices include all freight & dealer prep - no "hidden" add on charges. We also package all our boats with high quality LoadRite "Elite" series trailers - not an inferior brand as other dealers choose to do. We also include all high quality gear with each boat including double braided dock and anchor lines, rubber coated anchor chains & Taylor Superguard fenders. And to top it off, our prices are lower because of our low overhead such as no commissioned sales people - you buy directly from Gary Cabit, the owner! Lake & Sea Boatworks has been providing quality sales & service to area boaters since 1991. We have been honored with numerous Suzuki customer service awards, including the Super Service Award and the prestigious Cutting Edge Award. celebrating over 25 years of serving area boaters

My experience from a few years ago :…read more I was told Nadeau's had just changed ownership it appears things went gone downhill fast. Worst consumer experience I've ever had. It's a very long story.. the short version. Another marine mechanic shop had a problem with my tohatsu. While ordering the parts from Nadeaus we were told the repair is under warranty, so bring it in. So we brought the lower unit to Nadeaus a week later after they called and told us they had received the ordered parts. Each time I called I was told they would get to it "tomorrow.. or the day after", 22 days later and over 12 phone conversation (specifying I was told this was warranty work on each phone call) they completed the work in about an hour. I know this because I'll called at 1:00 pm and they said they hadn't even looked at the unit since it was dropped off. They called back a little after 2:00 the same day and said it was done and they informed me I owed them almost $300 for the repair. They never called to tell me they didn't think it was warranty work. They just did the work planning on charging without any authorization. The woman at the service desk tried to tell me the parts took a long time to get.. which wasn't he case, since the parts were there (so was she) when the unit was dropped 22 days earlier. Then she told me the only reason I was upset was because " you have to pay". I explained as calmly, with no yelling and certainly no profanity, why I was not happy with what had transpired (or didn't) over the past 22 days. She proceeded to tell me I was "F-ing insulting her" proceeded to use language most salty dogs would use in a place of business and hung up and wouldn't answer my call the rest of the day. No one would pick up the phone. I left messages.. no return call. I think my regular local shop got stuck with the bill, unless Nadeaus honored their word and warrantied the repair after all of that. I've never written a bad review of any product or service in the past. But I've never experienced service this poor. I had high hopes for the shop, nice building, staff was nice enough the day I dropped the unit off. * After posting a a bad review, the owners response said I had arrived at the shop swearing and demanding outlandish same day service when I dropped the unit off. Several other out right untruths as well. ** to the owners response. My local marina that had the problem with the linkage in my lower unit told Nadeaus how it happened and they were told by Nadeaus this was a common problem and Nadeau's could take care of it under warranty. They said it would be a quick fix.. maybe a couple of days or a week after the parts arrived. Which all sounded fine to me. Every boat yard is extremely busy in May and June and I would never expect same day service. I've been a boat owner for 20 + years and have never had an experience like this. There are a half dozen marinas within 5 miles of my home. I know the owners or mechanics at all of them. I was trying to help my local shop out by lightening their load and letting Nadueas do the work under warranty since they were so insistent on bringing it up to them. Clearly the person who made these promises at Nadeaus wasn't authorized to do so. But if you have staff talking to customers and other shops and making promises you've got to stick with them or be upfront about it. If I had known on day 1 or 2 or even day 7, 10 or 20... that we were "misinformed" about the warranty, the original shop would have made the repair. Contrary to the owners response, I had a very pleasant experience they Day I dropped the unit off at Nadeaus. I was extremely patient for the entire 22 days they had my unit, patient to a fault apparently. The staff told me after the surprise bill that the person that told us they would warranty the repair "no longer owns or works at the shop". I have never used a cuss word with any business in my entire life and didn't start with Nadeaus. Swearing at a staff member would never get anyone anything any faster, not to mention it would ruin my day if I let myself stoop to that level.

I was totally blindsided by this company! And needless to say, I have been more than disappointed…read morewith this establishment. Not only did they undertake work without letting me know, but they did work over $8,000 that I never knew about and didn't need, but they also had no written authorization, no communication until boat delivery day from winter storage when they called stuttering to let me know. Yes, we are going to court. BEWARE!!!

Gave me a price estimate of $150-$200. The boat sat in their yard for about four weeks battery…read moreended up being dead obviously because it was cold then charged me for an hour and a half of labor which ended up being almost $300 well he charged the battery would not recommend service here

Ronald was wonderful to deal with. You can tell he actually cares about the customer. I would…read morerecommend this place to anyone.

I requested their service for shrink wrapping a 43 foot sailboat. They were very responsive,…read morekeeping in touch with me regarding their work schedule. The work was done very thoughtfully and professionally when they said it would be, and was better work at a lower price than my former contractor's. I recommend highly!

I've used Ponce for at least 10 years to take care of my boat and my motorhome. The boat I've had…read morenumerous issues including a motor rebuild in yearly maintenance and pots is always done an excellent job for me. I store the boat and motor home there and that is convenient they wrap and I have had no bad issues at all. I had problems with my motorhome that I had a number of people look at and it was not resolved and the mechanics at Ponce were eventually able to resolve it and my motorhome runs great now and I mean great I could not be more pleased. You can feel confident that they will do the best they can for you maybe not always perfect but they'll take care of things. They also maintain my boat trailers and have even had work done on my truck. The point is I've used them enough over a long period of time for numerous vehicles and can confidently give them a five-star rating.

Clark Marine is great! Had purchased our Avalon pontoon boat a couple years ago from them, and have…read moreused them since for service & off-season storage. Always very responsive and super friendly.

I bought a pontoon boat here in September of 2021. I was very impressed with the amount of time…read morethat the owner, Rob Brown, took with me during the sales process. I did not put it in the water until spring of 2022 when they sent me out with Derek from their team to teach me how to run the boat. He spent a whole morning on the water in my boat with me going through all the controls and the details like how to put on the seat cover, how to adjust the engine, how to run the Bluetooth stereo, etc. He was amazing. Now they are going to put the boat in the water for me as soon as I have my mooring ready. They have been so great to work with, so accommodating to my schedule and so friendly. I would HIGHLY recommend them to anyone in the market for a freshwater boat. They are so friendly, helpful, service-oriented and professional.

Such a welcome business to an already talented marine industry offering another quality option for…read morea small, owner operated outfit. I'm loving the solid boat cover they made for me. Right on time (even early) on budget and most importantly, we designed & executed. So happy!

From the owner: Gray Canvasworks fabricates custom marine, commercial and residential canvas, and offers…read moremaintenance and repairs.