I built a new home through Arbor Homes (honestly which has been great) but I closed in the winter…read morewhich means the sod installation got pushed back until spring when I was already in the house. Because of this the watering was not done by Arbor and I was hit with a $1400 water bill. During this same period there were vacant houses that had their sod installed and watered on Arbor's dime while I am getting hit with this extra expense because my house was ready in the winter time. I reached out to Arbor management team, which didn't respond for weeks, about this issue and they told me that the sod was an investment in my property and watering was my responsibility. I asked why I was having to have this extra investment when neighbors right next door will not have this same expense because of the house being built and sodded in the spring/summer time. So effectively I have been hit with a $1400 penalty for closing in the winter time. The customer service with Arbor Homes is atrocious. Once you close on your property you don't matter to them and they will not help you. If you close on a house in the winter time be sure to ask about sod installation and make an addendum on the Sod paper that you sign to protect you from this same situation. Until they can make it equal for people that close in the winter as it is for those that close in summer/spring buyers need to push back on this.

We had a terrible experience with Arbor Homes. From the start, we made it clear we had a strict…read morebudget and requested a full list of add-ons. We were then pressured to wire a $10,000 deposit within hours to secure a lot. At our design meeting, we found out that several items we believed were included were not, and the designer admitted there had been confusion on their end. Despite this, Arbor Homes is refusing to return our $10,000 deposit, even though they have incurred no costs, done no surveying, and sent no plans. Communication with management has been dismissive and unprofessional, and we are left with no choice but to seek legal advice to get our deposit back. This has been a stressful, misleading, high-pressure experience. Proceed with extreme caution.

We built with Arbor Homes in 2016. From the first day that we walked into the model, unsure of why…read morein the world we were thinking about going through this process until today - 2 years later - we have had a fantastic experience. Of course, anytime that you build - or buy an already built home for that matter - you will run into issues, questions, concerns, etc. The benefit with Arbor is that those questions, concerns, etc were answered and /or addressed as quickly as they were discovered. If we ever decide to build again we would choose Arbor!

I am submitting this complaint to formally document my experience and seek resolution regarding…read morefunds paid by my father and me for services that were not rendered. We entered into a residential construction contract in good faith with this company. Amanda Ross, who represented and operated the business, accepted payments totaling over $200,000 for the project. Over time, multiple serious issues arose that led us to terminate the contract, including: * Repeated failure to begin or meaningfully progress the work as outlined in the contract * Representation as a contractor despite not being properly licensed or insured to perform construction work in Florida * Inconsistent, delayed, or non-responsive communication, resulting in significant wasted time * Attempts to hire another out-of-state contractor to perform the same work we had already contracted and paid for * Execution of termination agreements in which the company agreed to return funds, followed by failure to return those funds * Continued possession of our money after agreed deadlines, followed by cessation of communication, including no response to emails, text messages, or phone calls After numerous documented good-faith attempts to resolve these issues directly with Amanda Ross and her team, it became clear that the company was not going to fulfill its contractual obligations. As a result, we formally terminated the agreement due to non-performance. Following termination, we requested the return of all funds paid for services that were never rendered. Despite multiple follow-ups and reasonable opportunities to resolve the matter, the funds have not been returned. Because the matter remained unresolved, a lawsuit has been filed to formally address this issue. We have documentation supporting this complaint, including contracts, proof of payment, termination agreements, and communication records.

Scammers. You will never get anything built. Take your money somewhere else. They will charge $7500…read more+/- for plans that they buy from a company in India. And that's all you'll get out of them, the plans.

Unprofessional and Emotionally Draining Experience - Not Recommended, Especially for Families…read more We had an extremely disappointing experience with Taylor Homes especialy with the new sales consultant (Stephanie Kimble) after working with them for over four months while being pregnant to build our dream home. We are law-abiding, well-educated non-immigrant residents, and throughout this process, we acted in good faith--doing everything by the book. Yet we were met with a lack of professionalism, transparency, and basic human empathy. As someone who is 8 months pregnant now, I went through an enormous amount of stress due to how the builder handled this project. We made repeated trips from a different city to meet with their team, spending our time, energy, and emotional strength while also preparing to welcome a child. At no point did the builder consider the toll this would take on us--physically, emotionally, or mentally. We were never told in advance that we would be responsible for key site prep tasks like silt fence installation or other small responsibilities which usually builder should handle. These responsibilities were only brought up after we signed the agreement (which they hurried us to finish signing up the agreement stating only then they could move proceed with us). Still, we completed these tasks ourselves to make things are easier for the builder. Instead of helping or guiding us, the builder repeatedly blamed the HOA, stating that the covenant guidelines were vague. However, the HOA clearly allows HardiePlank siding in combination with brick or stone, and their explanations were misleading. After all this effort, we received a sudden email stating that they would no longer build our home--without prior warning, mediation, or apology. They made us feel like we were disposable clients, not a family who had placed its trust in their hands during a vulnerable time. This experience has been emotionally draining, financially unfair, and honestly heartbreaking. No family--especially an expectant one--should ever be treated this way. I do not recommend Taylor Homes, especially if you're an out-of-town buyer or someone new to U.S. builder practices. Please get every detail in writing, and be cautious. I would have given a review in negative if there was an option available here

Taylor Homes did a wonderful job building our home. They were so flexible with our floor plans and…read morelet us put two different homes together in the end. Our custom brick home truly feels so nice and not "builder grade" at all. The build broke ground in October of 2022 and we were able to move in June 2023. Taylor homes offered the lock in price and stayed true to that. We actually ended up being under budget which was huge for us. Shawn Moore was our superintendent and was very easy to get ahold of and communicate with during the entire process. Shawn was very communicable and understanding during the build and each time we would meet at the site he never made us feel rushed or like he was too busy to answer any of our questions.

TERRIBLE company. Do not buy a house with DR Horton. We have had so many people lie to us through…read morethe process of buying our house. They just want a sale and will tell you whatever to get you to buy. We wish we never would have purchased our house (only 6 months ago) and now we are stuck with it, with an HOA that is terrible as well as a house that has many issues. What a terrible company. We were promised a special interest rate, blinds, a washer and dryer, and told where we could build a fence. However our sales rep died a few days after we signed the first paperwork and DR Horton and the HOA has taken no responsibility for anything. Stay away from Ardsley management company also.

We were absolutely thrilled with Tiffany and her team. She understood what we were looking for, and…read morereally knew the market well! She patiently worked through our expectations as we faced reality, showed us all the houses we thought were possibilities, and expertly walked us through every step of the process. Her online portal was especially helpful in finding homes and sharing information. She was always responsive and was always available to show us houses whenever we were ready to go. We picked Tiffany because of a referral, and are so glad that we did. You will be, too! 5 Stars is exactly right.

Tiffany was extremely helpful as she helped us sell our old house and find a new house. She was on…read moretop of all the houses we wanted to look at and got us in to see private showings really early on so that we had the best chance to have our offer accepted. We relied heavily on Tiffany for advice with putting in an offer on our new home, and she helped us in getting the old owners to pay for some much needed updates. Searching for a new home was stressful in such a hot market--we really appreciated her constant availability throughout the house search.

Great apartment developer based out of Indianapolis. I've lived in a community of theirs and loved…read moreit! Check them out when looking for your next apartment

Kelly is a phenomenal person and realtor. We have been on both the buying and selling side now with…read moreKelly as our realtor. Our sale that we just wrapped up was amazingly smooth. Her attention-to-detail with listing included: a beautiful laminated bound booklet to hand out at showings and the open house, and cute customized signs throughout the house showed whimsy and highlight positives to potential buyers. From a buyer-perspective, she is savvy about all the inner workings of a house and you can count on her to tell it like it is, negatives along with positives. Update 7/6/21 We have used Kelly yet again, this time as a buyer. We were not the easiest buyers to work with this time, taking almost a year to find an Indy house that fit our criteria and we had some job relocation bumps to navigate, cold feet, false starts, etc. Kelly was patient, continuing to advocate and steer us in the right direction. At times, she seemed to remember our wants and needs as individuals and a family when we would be tempted to forget. We now are proud owners of a beautiful Butler Tarkington home (Kelly is an area aficionado). She is just the best.

Kelly and her team are knowledgable and it's clear how much she cares about her community. She was…read morealso extremely patient with my inability to make a decision about exactly what I wanted. I considered investment properties vs buying a full-time residence and she guided me through the logic behind what would be needed for each. She also spent time outlining our search areas and giving us pointers on what we'd want to do with our current home if we wanted to list. She's awesome to work with. I'd recommend her highly to anyone who appreciates local history and architecture. She has in-depth knowledge of Indy neighborhoods, an understanding of local history and common building practices for older builds. Her expertise was critical in finding a property that worked for our little family. Looking forward to working with her and her team in the future. I'd highly recommend working with Kelly as a listing or buying agent. She's a blast to work with and makes what could be a stressful process easy. We're very happy with our new home and are settling in nicely.

Dr. Tom and his team were a tremendous help for us! Even while in CA, they made the selling of our…read moreIndy house seamless. Their level of service and communication can't be beat! Highly recommend working with them.

I inquired months ago regarding a home I was interested in and no one responded. It is very…read moreunprofessional and I will never recommend this realtor

I have lived at Hopkins Commons Apartments in Maineville, OH for almost two years. The buildings…read moreare only about six years old, but have deteriorated in the small amount of time I have been here. Poor construction has led to building repairs and ongoing issues with maintenance requests. My rent increased $78.00 for a one bedroom unit the first year, and the new renewal is for another$78.00. Many people here are on fixed income and have had to move due to large rent increases. It makes no sense especially when you have multiple building and maintenance issues. I would like to stay here because of the location, but it is becoming depressing due to living conditions here. I would like to be contacted by a Flaherty & Collins representative. I would like a proper email address to send a lengthy email I sent, but was rejected. I hope we can have an on-site meeting with a company representative and the residents, but don't expect this to take place. Other review sites show the same pattern: new apartment construction with initial appealing rent, and then declining building issues and ignored maintenance requests. Rent renewals are offered with large increases thereafter. Someone is making money from this bait and switch situation at the expense of our mostly senior population. Next step is to present our situation to the Village of Maineville who contracted with your company to build these units.

This building has done nothing to help me at the Axis I pay $2700 a month to smell and look at…read moregarbage stepping dog poop at the park and have rain coming in when I go to the garage. This building is falling apart please by piece. I would like to get out and they will not let me.