Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.

Poor quality finish. Vendor is very aware of issue as I am sure they have heard about it many…read moretimes. Tried to say it is a "desirable distinction that shows they are real wood"-I see a substandard stain job. For the record I only buy wood cabinets and have never come across a variation like this. If it is so "desirable" why wouldn't sales person warn you ahead of time about dramatic two tone.

This is an amazing showroom to order cabinets and stone countertops. The cabinets are 1/2" plywood,…read moreEuropean soft close with dovetail drawers. You can purchase in stock cabinetry and assemble yourself or have them assembled for you. There is an even wider selection to choose from if you desire specific colors. They offer a huge assortment of stone slabs that you can view in store and select a specific variation of granite, quartz or dolemite. Lauren assisted us and she's awesome; very knowledgeable and personable! The pricing is affordable and the quality is superb.

Tom Galovic is the absolute best in the business. My husband and I were initially looking to lease,…read morebut ended up shopping the Indy market to own in the downtown area. Tom was flexible and worked hard to accommodate our ever-changing plans. We were in Texas the majority of the time, but he always kept us updated and on track. When we came to Indy, we had only 5 days from the time we found the home we wanted to put an offer in for to the time we were flying back to Texas, and Tom was able to start the negotiating process as well as set up a home inspection before we left. He and his team worked around our tight schedule, always making sure someone was available to show us properties or be there with us for the home inspection. He was constantly in contact with our lenders and with us, making sure that our loan was going through smoothly. When we found out Wells Fargo couldn't do the loan 1 week before we were scheduled to close, (loooooonnnng story, nothing to do with Tom of Indy Plus Realty Group or even WF, really just the huge careless mistake of one particular loan officer), Tom tried his hardest to accommodate us as we had already scheduled movers, trucks, etc. in order to drive up from Texas and move in on the original date. He went so far as to try to bargain with the sellers for us to move in prior to the closing date and even offered to pay for storage for our stuff if it didn't work out. He was always easy to reach, prompt at returning phone calls, emails or texts. He fought for us even at closing, making sure every one of our concerns was addressed by the sellers. Tom is incredibly knowledgeable about the Indy area, particularly with the downtown area. He has lots of experience with working with IU physicians and employees. Indy Plus Realty Group has a great program for first time physician home owners where they give you back a percentage of their realtor fees. He has great working relationships with lenders, home inspectors, etc. and the people he recommended were all really wonderful as well. Tom and his team are the kind of people that you want to work with; they're professional, honest and diligent. You will not regret working with this group. They are, hands-down, the best.

Dr. Tom takes a very personalized approach. He helps you find the very best property for you.read more

They got the job done but felt like we were an afterthought multiple times. Had to ask for…read moreattention, someone would come out and take photos then nothing. Ask again, more photos, etc. We picked them based on the initial professional meetings but really wish that same level of service was there the whole way through the project.

Completed repairs to roof and new gutters with leaf guards…read more Workmanship was excellent very pleased with results

I'm writing to share an absolutely phenomenal experience I had recently with Century 21 Scheetz,…read moreand particularly with my realtor there, Sharlene Colon. I was new to the Indy area and living in a small apartment while trying to find the exact location to make my new home. I occasionally visited open houses on the weekends, but hadn't really committed to the new home search yet. However, during one of these open houses I met Sharlene and we got to chatting, and I knew right away I wanted her to be my realtor. She was so warm, genuine, and knowledgeable. Her passion to help came across right way, and I really appreciate the folks who you know aren't trying to just make a commission, but truly want to help you. They are hard to find in today's world! Over the months that Sharlene and I worked together, she was always so responsive, helpful, and ready to jump into action if a really nice property popped up. Sometimes a home would go on Pending within a day, so I knew if there was one I really liked we needed to see it ASAP, and she was ready to head out for showings when I needed her! She also sent me info along the way to help me prep for the buying process, connected me with the bank and eased that transaction as well. Once I found "the one," she came to see it with me and helped me to go over it with a fresh perspective. The offer process went smoothly and she helped me negotiate a lower price. When the inspection got scheduled while I was away on a trip, she even showed up on my behalf to take notes with the inspector and make sure everything looked good! Since I have no family here in Indy, I felt like it was having a sister to help me along the way with both knowledge and moral support, which was SO appreciated. If you are looking for a realtor you can truly trust, who will go out of her way to make sure you find the RIGHT house and at the BEST price for you, look no further than Sharlene at Century 21 Scheetz. She's the best! :)

My review is specifically for my agent, but I hear good things about the other agents and staff in…read morethe Mass Ave. office. Everyone I interacted with was friendly and helpful, and the location is great. (I don't think they have any free parking, so keep that in mind when stopping by.) I've actually been looking forward to working with Terry Brown for years. Before he entered real estate, we were coworkers. In fact, he was my manager and mentor, so I knew the knowledge, competence, and energy he would bring when I was ready to buy my first house. And when I went to open houses and told other agents that I was working with Terry, I heard nothing but positive feedback: "You're working with Downtown Terry Brown? Lucky!" I agree! Terry was the perfect agent for me. He always responds right away, he notices small details, and he's well-connected. He quickly gained a sense of what I wanted, and also understood when I changed my mind about certain things. He also has a lot of practical points and creative ideas that helped me visualize living in the spaces we visited. He's patient and easy to talk to, and he has a great sense of humor. He made a complicated process easy to understand. I didn't have to worry about anything, which is definitely saying something for me. In fact, I felt confident throughout the whole journey. A crucial part of home-buying, at least for first-time buyers like me, is education. I'd lived on my own for many years, but I had a lot to learn about home ownership. That information gave me expectations and a base to ask myself what I wanted, so I could set out on the search process confidently. Everything went smoothly, and all of the professionals Terry recommended (home inspector, mortgage broker, etc.) were easy to work with too. Two months in, I'm really happy with my house. I shouldn't be surprised - things tend to go well with Terry steering the ship.

To make a long story short I purchased an out of state investment property in Indianapolis…read more However, I was swindled by the seller and the properties were not as they appeared. I was stuck in a horrible position with the property management company I was working with and being out of state only made it worse. I searched for a contractor to help me get the properties fixed and rented out so I could finally make some income. I found a Val here on yelp and we began to communicate. Since the very beginning Val has been responsive, kind, understanding, knowledgeable, professional and attentive. He provided me with estimates for work that need to be done and we went forward. The properties were rehabbed thanks to Val and not only did it and there. Val went out of his way to meet with potential tenants to show them the properties during the day while he was working on other projects for other customers. He must've showed those properties to a couple dozen people and eventually he helped me decided on tenants. Val even helped me find a good lease agreement. Does it end there? Nope. Val continue to help me and get the lease agreement signed by the tenets. He mailed me lease agreements, first months rent and deposits through money orders in the mail. That's it's right? Again no. Doesn't end there. Soon after the property is rented out small issues came up with tenets mostly regarding the plumbing. Val was quick to show up to the properties and take care of the issues. Of course none of this was free, but was it worth what I paid. Absolutely. Now is this the end? No. After this experience with Val I have decided on one thing. I will continue to invest in properties in Indianapolis and I will only work with Val. He is a one stop shop and I know that working with him I will be OK. Val thank you my friend for all the work you have done for me. You are a great contractor but I consider you an even better friend now.

We are first-time homeowners. When our gutters EPICALLY failed on Day 3, the day after they were…read moreprofessionally cleaned, I panicked. I contacted Val who immediately got back to me, did research on the property from the listing photos, and diagnosed the problem instantly. The next day, I got an estimate much less than another company's, and Val was continuously in contact with me at all times. We scheduled to do the gutter replacement about a week after the first conversation, and his crew arrived on time and got the work done without fuss. But here's the best part: not only did he look at the roof for me because I told him I was concerned about my inspection report's inadequacy, he surveyed almost everything on the exterior of my house. He identified roof issues, vent issues, pointed out rot, noted where things were installed cheaply, etc. He didn't pressure us into any work, he simply laid out the things my inspector should have caught, sent me pictures, and gave me advice for how and when to address some of the issues. He was honest in explaining much of this is on our dime. He was also frank in saying the inspector should give us the extent of the money laid out in the contract because he did such a poor job. He also was clear in that so long as I don't have stains on my ceiling, it wasn't an emergency, so I didn't feel pressured, I felt educated. I'm going to fix this house. I'm going to use Val to get it done. If I were you, I'd use him, too.

Hired these guys to do some repair work in my crawl space where the joists needed some support and…read moresome sill plate areas needed to be repaired. In addition to that, they did the encapsulation of my crawl. They were very professional, polite, on time, kept me posted on progress and finished when they said they would. On top of that, their price was extremely fair. I would highly recommend them and wouldn't hesitate to use them again.

We used Captain Crawlspace to do multiple repairs in our crawlspace, including sump pump, French…read moredrain, mold remediation, joist supports, and vapor barrier. They were professional, efficient, completed the work in the stated timeframe and at the estimated price. They were also very friendly and easy to work with. Work appears well done and I would highly recommend.

We used these guys for a new roof, gutters and gutter guards…read more When we decided to move forward they stopped by for us to sign the contract and decide on colors. The rep acted like it was a pain to leave the samples for the gutters and tried to rush us. I also had no clue he expected me to decide on the spot. After install I noticed they busted the fascia on our home and didn't say anything to us. I couldn't even get anyone to come out and look at it and had to follow up multiple times. The repair was not great either. This company lacks integrity and workmanship. Would not use again.

MY attorney told me to change the wording to 'in my opinion' so this is my opinion. We are seeking…read morelitigious relief and will update as we go. We started out with a 50K bid for a metal roof. Once they started tearing roof off, they found the wood and insulation were in bad shape so the price went up to 71K. Matt at Universal told me they would sister in boards, put in egg crate for ventilation and new insulation. That was a year ago. We are starting on the redo inside the house and took out the ceiling. I will post entire ceiling for upstairs after we rip all of it out in a day or two. They lied to us. Rotted insulation and one sister board and one egg crate in a 9 foot section. DISHONEST-AVOID AT ALL COSTS! We are having another company redo it from the inside.