Very experienced staff. We replaced our upstairs carpet with laminate wood flooring. It looks…read moregreat. beautiful job. They offered a money-saving idea for the stair with a carpet runner.

This is a contractor that did exactly what they said they would do, on time, and with complete…read moreprofessionalism. They installed laminate in two rooms and did an excellent job. They had to install in a difficult closet and overcome issues from having to match an older version of the same floor. We got excellent value with their services and they were very easy to do business with. I would hire them again.

Had both new linoleum and wood flooring installed throughout our home. Stacey and his helper did a…read moresuburb job with the linoleum and even somehow got it done professionally under the water heater. They helped me with getting my appliances back in both the kitchen and laundry room with a half bath. Fantastic work! Two weeks later Josh and Amy installed all our wood floors both in the living room and dining room. Also helped me get two pieces of baseboards I was having trouble with and acted like it was no problem. They were very quiet and just did an absolutely beautiful job especially in the hallway bordering three rooms . They worked very well as a team and compl cleaned everything thing to perfection. I wasn't expecting them to move my heavy furniture back in place but they noticed I was on crutches and was just released from the emergency room and politely placed everything back in place for me . Truly both teams were fantastic and went above and beyond my expectations. Highly recommend them to anyone. Randy and Michelle. Nesbit MS

Had an issue with our carpet I purchased a few years ago. They got the manufacturer to warranty it…read more Ryan did a great job handling our new carpet. They have great customer service. Selections are great and personal service are top notch.

Steven and Matt did a fantastic job cleaning my mother's carpet and rugs. They were fast and…read moreextremely professional. I will request them both for future cleanings!!! Thank you!

Don't let the location scare you!! It's worth the drive and value…read more Mr. Bill provided an exceptional experience while I was shopping for carpet. He was attentive to my needs and budget, showing me a great selection, including some options he pulled from their back stock. Instead of trying to upsell me, he focused on finding the right fit for my project. He even pointed out that their installers were typically more affordable than bigger companies. His service was top-notch, and his follow-through was excellent. I was so impressed that I ended up canceling a special order I had with Home Depot. Thanks for being awesome Mr. Bill!!!!

We've had Kiser's do a couple rooms for us and they subcontract out their installation. Two of the…read moreinstallations were excellent and one not so great. To Kiser's credit, the owner came out and assessed, and we had the installation re-done with a better subcontractor and better results. It took time but everything was made right in the end and it looks great.

Insisted I buy a lowercase carpeting. Must have been a good kick or bonus . Was terrible wearing…read moreCaroet and needed to be stretched but kept buckling afterwards. Very disappointed with them and Carpet

We are getting ready to sell our home. We want to do Our…read morecraft room and laundry room with new linoleum. Have been driving by Tim Hogan's for years and never been in. THAT won't happen again. We stopped by on a Sunday. Found a great linoleum remnant they had at an unbeatable price. The salesman Don Andrews, was personable and helpful all around. So by Friday we had great new flooring in two rooms done by a very friendly and professional installation crew. Last time we did a Big box store we waited six weeks for install. We still have two rooms to do ( carpet this time). And we will be getting it from here also. Go see them.

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

My wife wanted to replace the carpet in our great room and master bedroom. Personally, I thought a…read moreprofessional cleaning would be sufficient. So we researched, visited, and got quotes from a dozen carpet stores in Memphis. Kiser's Floor Fashions (Cordova, TN) won our business on Quality, Price and SERVICE! Amy, our Kiser's Floor Fashions Sales Consultant, was PHENOMINAL!!! She impressed us: (1) during our showroom visit, (2) during her in-home visit for measurements, and (3) professionalism during follow-up (calls, emails, text). Amy was never pushy and did an exceptional job of consultative selling. Bottom-line, at Kiser's, we got better quality nylon carpet, premium padding, installation, warranties, and service then other carpet stores.

visited Cordova store. I have bought in past from walnut…read moregrove & Cordova store. The customer service was great in the past, but recently I visited Cordova store & service was not good. Product & prices are still good.

We had Dan the Carpet Man replace most of the flooring in a house we recently sold in East Memphis…read moreAND in our new house in Germantown. We had a great experience both times and have not had any issues with the quality of their work. We had 3 different companies provide us with estimates before hiring them. Hands down, they offered the best price. I'd definitely recommend them. They're nice folks.

We used Dan the Carpet Man for some floors in our house. At first it seemed like it was going to be…read morea great deal, and almost like he was really doing us a favor. But we ended up having some major issues with the quality of the work done, and the owner and employees were not at all helpful in getting it fixed (we paid as soon as the work was completed, but before we found the problems). It seems like once they had our money, their interest level in us dropped to zero. To say they don't have customer service as a priority would be an understatement - it almost seems like it's the exact opposite. I wanted to give them the benefit of the doubt because it's a new store, but after a little research, it turns out the owner has been doing this for decades. I've asked people to share this as a warning to others - I don't want anyone else to have to deal with what we have. Stay far, far away.

Great place for project materials and I would recommend it for your next project so keep them in…read moremind!!

Bought a large number of natural hickory cabinets. Had a few issues, and the staff assisted me…read morewith all of them. Replacement pieces from the manufacturer took 3-4 weeks, but that was out of their hands. Overall, excellent customer service.

I was in the process of moving and to say nothing was going according to plan is an understatement…read more What I thought I had lined up for flooring fell through at the 5th hour and Floorworks saved me! They went above and beyond to help me and even saved me money. I would highly recommend them!