My wife wanted to replace the carpet in our great room and master bedroom. Personally, I thought a…read moreprofessional cleaning would be sufficient. So we researched, visited, and got quotes from a dozen carpet stores in Memphis. Kiser's Floor Fashions (Cordova, TN) won our business on Quality, Price and SERVICE! Amy, our Kiser's Floor Fashions Sales Consultant, was PHENOMINAL!!! She impressed us: (1) during our showroom visit, (2) during her in-home visit for measurements, and (3) professionalism during follow-up (calls, emails, text). Amy was never pushy and did an exceptional job of consultative selling. Bottom-line, at Kiser's, we got better quality nylon carpet, premium padding, installation, warranties, and service then other carpet stores.

visited Cordova store. I have bought in past from walnut…read moregrove & Cordova store. The customer service was great in the past, but recently I visited Cordova store & service was not good. Product & prices are still good.

We've had Kiser's do a couple rooms for us and they subcontract out their installation. Two of the…read moreinstallations were excellent and one not so great. To Kiser's credit, the owner came out and assessed, and we had the installation re-done with a better subcontractor and better results. It took time but everything was made right in the end and it looks great.

Insisted I buy a lowercase carpeting. Must have been a good kick or bonus . Was terrible wearing…read moreCaroet and needed to be stretched but kept buckling afterwards. Very disappointed with them and Carpet

Very experienced staff. We replaced our upstairs carpet with laminate wood flooring. It looks…read moregreat. beautiful job. They offered a money-saving idea for the stair with a carpet runner.

This is a contractor that did exactly what they said they would do, on time, and with complete…read moreprofessionalism. They installed laminate in two rooms and did an excellent job. They had to install in a difficult closet and overcome issues from having to match an older version of the same floor. We got excellent value with their services and they were very easy to do business with. I would hire them again.

We are getting ready to sell our home. We want to do Our…read morecraft room and laundry room with new linoleum. Have been driving by Tim Hogan's for years and never been in. THAT won't happen again. We stopped by on a Sunday. Found a great linoleum remnant they had at an unbeatable price. The salesman Don Andrews, was personable and helpful all around. So by Friday we had great new flooring in two rooms done by a very friendly and professional installation crew. Last time we did a Big box store we waited six weeks for install. We still have two rooms to do ( carpet this time). And we will be getting it from here also. Go see them.

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

great job. knowledgeable installers. highly recommend good…read moreprice great value showed up right on time

Don't let the location scare you!! It's worth the drive and value…read more Mr. Bill provided an exceptional experience while I was shopping for carpet. He was attentive to my needs and budget, showing me a great selection, including some options he pulled from their back stock. Instead of trying to upsell me, he focused on finding the right fit for my project. He even pointed out that their installers were typically more affordable than bigger companies. His service was top-notch, and his follow-through was excellent. I was so impressed that I ended up canceling a special order I had with Home Depot. Thanks for being awesome Mr. Bill!!!!

Guy and his guys (Brandon and Chris) were absolutely phenomenal! The quality of their work put all…read morethe competition to bed! They are extremely responsive, personable, and listen to the customers needs. I was burnt by my first contractor and Guy helped me out step by step for that I needed to do - Brandon and Chris did the same. They even recommended others to make sure our bathroom remodel turned out just the way I wanted. The tile floor, backsplash behind the tub, and the entire shower was completed by them. I was expecting to pay way more than I actually did but was happy with the price I received! You've got to call guy if you have any tile or flooring needs. I will use them again!

From the owner: The Best Flooring Store in Memphis, Atoka, Millington, Munford and surrounding Areas. Floor…read moreCoverings International Mid-South is your premier choice for superior flooring options. We are competitively priced with quality products. Whatever your flooring needs--tile, carpet, laminate, vinyl, and wood--our expert Design Associates have you covered. We bring our Mobile Showroom directly to your door so you can see, touch, and compare flooring samples in your home's natural lighting. This personalized approach ensures you find the perfect flooring that suits your space and style. Our team works around your schedule to make the installation process seamless and transparent, accommodating your needs every step of the way. Call today!

Empire just pulled up all my carpeting and put in hardwood floors. The job was extensive, but they…read morefinished on time and did a great job! The crew was polite, tidy, and proficient. What a difference, too! My home looks so much better and the end result was everything I wanted.

Great company and great work.Very professional and quality work.Kenny Jackson was a great…read more salesman.