Scott did excellent work and is a joy to be around. He helped me find my beloved piano! Highly…read morerecommend!

In all my years of training as a classical pianist, Scot Lockhart is by far the most…read moreunprofessional, unprincipled, and dishonest piano tuner I have ever encountered. Mr. Lockhart has zero integrity - he did not complete the job he was payed for, refuses to address the situation, and has thus cheated me out of $180. IF YOU VALUE YOUR HARD-EARNED MONEY, DO NOT EMPLOY THIS INDIVIDUAL. I emailed Scot a week before our meeting to schedule a tuning plus what is advertised on his website as the "upright maintenance package," which includes regulation of the action. One week later, Scot said he would arrive a little after noon. On that day, I emailed him at 12:30 wondering if he was still coming, and he finally showed up at 1:30-2:00. He then asked me what I wanted him to do with the action of my piano. I replied that, as I had stated in my email, I will be performing for GroupMuse and that I would like my piano performance-ready with the action regulated (i.e. equal key depth, smooth key motion, etc., you know, regulation) and the strings tuned. He then began explaining to me, as if I've never played piano before, that the keys on my quite new Wurlitzer console would always be hard to press down. I said I'm not concerned with the weight of the keys, but that I want the action regulated with the full upright maintenance package as I had hired him to do. The maintenance package, as advertised, includes "restore keys to original depth, regulate lost motion and key play, align hammers to strings, adjust pedals/new felt, clean keys, lubricate flanges." HE DID NONE OF THESE THINGS. He told me that he "didn't bring the right tool" with which to regulate my piano, but said that he could "work on the hammers." Wait...what? That is not what I asked for. I also have a muffling pedal that needed fixed, but he had to HAVE ME HELP HIM in order to fix it. But ok, no big deal, I just want it fixed so I can practice at all hours. He then proceeded to tune my piano and said that it was going to be $30 extra because I needed two tunings on the same visit (which is advertised on his website as a "double tuning"). Ok, that's fine, as long as my piano is performance-ready, I have no problem with that. He eventually finished and left: no regulation, no clean keys, no lubricated flanges, no maintenance. Later that day, while playing on my newly tuned piano, I realized that *one* of the keys was horribly out of tune, like it was playing two notes a semi-tone apart. In addition, there was now a clicking key. I then sent Mr. Lockhart a polite email, complimenting him on what tuning he had done, but asking him if he could finish the job I had payed $180 for and tune the key that he had missed and to repair the clicking key (which I offered to pay extra for). Mr. Lockhart repeatedly declined, saying that he had "done a lot" and "suggested" that I play the piano for a month or so and have him back for another tuning. Sir, didn't I just pay for a DOUBLE tuning? So, I payed $180, received an incomplete tuning, didn't get the full services we agreed upon, and am left with two unplayable keys that were playable before Mr. Lockhart worked on my piano, and he refuses to correct the situation. Save your money for a professional who values integrity and who takes pride in his work. DO NOT HIRE MR. LOCKHART, because he wants to get payed for doing as little as possible and to take advantage of people who he thinks don't know any better. BEWARE.

I met Steve Oliver today for our first piano tuning by Steve Oliver Pianos. Steve arrived on time…read moreand got right to work. He figured out and corrected a key sticking problem, found and repaired a defective keypad and, of course, tuned the piano. He was courteous and professional. Steve is now our go-to piano tuning service. That says it all.

Everything!! Kind, courteous and prompt service. My piano sounds great again after years of neglect.read more

John from BK Piano came to my mom's house to tune her 60 year old piano. She is elderly and I…read morewatched him patiently explain to her what he was going to do. He took the time to listen to her requests, address her needs and answer her questions. He quickly figured out why certain keys sounded the way they did and carefully made the repairs. He even glued down the tops of the keys that had come loose and cleaned all the keys before he left. I would definitely recommend BK Piano for their thoroughness, fair price and costumer care.

John tuned our Chickering upright piano that hasn't been tuned in many years. He did an amazing…read morejob! Great service, highly recommend!

Dave is the absolute best- highly skilled, always punctual and very friendly and personable! I…read morepurchased a piano on Craigslist and was fortunate enough to reach out to him when searching for a piano tuner. Dave not only provided an honest assessment but was also able to repair and tune the piano. He now comes twice a year to tune which makes a world of difference with the sound. Plus, getting the opportunity to listen to Dave play while he is tuning the piano is simply amazing- he is a truly gifted pianist.

Dave is a terrific piano tuner. He's been tuning for us for five years. Knowledgeable, efficient,…read moreand friendly, he leaves our piano singing every time. Highest recommendation!

Finally found a great piano tuner!! Jason was absolutely wonderful, and I highly recommend him for…read moreany piano tuning, big or small! He was professional, knowledgeable, and friendly. I really appreciated how easy it was to communicate with him as well. FYI: I'm a pianist, and Jason tuned my upright Baldwin back to its glory days. Thank you!!

Jason was punctual, pleasant, respectful, and competent. My upright piano was badly out of tune as…read moreit had not been serviced in at least three years; he did an excellent job. I will be requesting his service again in ten months or so. He deserves all of his 5 star recommendations.

I have owned my Steinway B for almost 40 years, purchased after a complete rebuild. I have had a…read morenumber of different techs work on the piano over the years, some better than others. After a recent move, I wanted to find somebody relatively local to service my piano and, after doing some research, found Jake. All I can say is that the reviews about him are extremely accurate! Communication was excellent, he is punctual, and he will give you a pretty accurate estimate on the pricing prior to booking the appointment. The piano sounded great after the initial tuning, and he also replaced some clips on the Dampp-Chaser that were damaged during the move, as well as replacing the pads and liner. I had some regulation work done on the piano about 20 years ago and was never very happy with the piano action after that work. I mentioned this to Jake and he told me that the regulation was currently not in spec. He spent some time asking me what I disliked about the action, and he felt like there were many things that could be done to improve the playability. We scheduled a few additional appointments, and I couldn't be happier with the results! I think it actually plays and sounds even better than when I first purchased it many years ago, so if you are looking for somebody to service your piano, Jake has my highest recommendation!

Professional and knowledgable piano tuner. Came to my home with his mask on & asked me if i wanted…read morehim to take off his shoes (as is our custom). I said yes& he took them off... Very nice and gave me the price before he started tuning. Spent about 2 hours as the piano had not been tuned in 20 years. I would definitely recommend him and will use him again. Thank you Jake!

Best technician and artisan for for tuning pianos. Also craftsman for rebuild, and refurbishings.read more

A friend found me a "free" piano. SO I called Rocco to come take a look. It turned out to be a…read morepiece of junk that I would have had to pay to junk. He advised me of the brands to look for and ultimately found the piano of our dreams!! The experience from start to finish was absolutely wonderful. WE have a piano that will last for our lifetime and an awesome tuner to maintain it! A+

What a perfect piano purchase experience. I accompanied my friend to buy a piano. She found Prosper…read morePianos and now she is a proud owner of a magnificent piano. Isaac was so helpful in helping her find her dream piano.

I can't imagine a better experience than buying a piano from Isaac at Prosper Pianos. I reached out…read moreon a whim after seeing a post about the business. Though we've wanted a piano for years, we had looked only casually before being struck by Isaac's philosophy: taking pianos and touching them up or even restoring them to sell to people across a wide range of budgets and skill levels. When I reached out, Isaac responded promptly, and we had a long conversation assessing what we were looking for in a piano. When we went to his shop, he explained the origin of the pianos he had and what made each different. He graciously let us try everything from a Baldwin spinet to a beautiful late-1800s Steinway (which he knew was NOT in our price range!). We ultimately settled on a warm Charles Walter upright, made by a smaller American company we hadn't been familiar with but that - - besides making great pianos - - has business values we appreciate as a bonus. The piano movers Isaac works with are excellent: they arrived promptly and carefully navigated the piano up several steps through a narrow entrance, in and out within fifteen minutes. Now we're beyond excited to have this beautiful piano sitting in our living room and highly recommend Isaac and Prosper Pianos.