Horrible service. They sent a tech out to repair my forklift. The tech though he found the issue but had to go back to the shop to get the part and then disappeared for 4 days. I had to call to find out if he would be coming back to finish the job. Upon return it turns out it wasn't that part but a different part that was the issue. He said it was in stock and he would go get it and come right back. Hours later a different tech shows up with a bill and says they don't have the part and now my forklift needs to be picked up and brought into their shop to finish the repairs. Total BS to try to get more money out of the job. I went online, found the part and installed it the next day. read more

A tech at Arts forklift came out to do a service on my Toyota lift and also addressed a intermittent starting issue. He told me that one of the wires was chaffed and he had replaced it. A couple of months ago by and the intermittent starting of the lift began to happen again. I called them to come back out to address the issue and they ended up driving my forklift onto my dirt lot and getting it stuck and did not repair the interment starting issue , I called again to have them come back out mind you I've been doing all the calling. They have not called me once I had to call them back three different times to find out when they were coming and three different times they gave me a date to come back out. I just got off the phone with them right now and they told me that the very first time that they came out, they didn't charge me for fixing the intermittent problem so they couldn't cover it under warranty, I proceeded to ask him how much it would be and he said that he didn't know still didn't have any answers for me. I had to call all these times and try to get them to come out and still no luck. I also noticed that they disconnected some of the hardware inside of my forklift and just left it laying on top of my motor. I will take my business elsewhere I'm sure Art is not happy with their customer service skills, and judging by all the previous bad reviews, I'm surprised they'restill in business read more

Art's Forklift Repair - This is how they left one of my solenoids that they came to work on, just lay on top of the motor - Machine & Tool Rental Near Me - Ontario, California

Art Jr was extremely helpful to my repair of our forklift. Extremely knowledgeable and went above and beyond to make sure we were properly taken care of. We will be using them again and want to spread the word!! Thanks greatly read more

I asked for a price on a cylinder repair. They quoted me $500 with out seeing the cylinder. I questioned the estimated 3 hours of labor they quoted so I brought the cylinder into them and asked them to see if a tech agreed with the 3 hour estimate. The front counter employee said no problem and I left it with them and waited for a phone call. I received a phone call 15 minutes later stating they did not have time for me and to come pick it up. I said I could wait till tomorrow but she again said you need to come pick it up. I asked if they did not want my business and I was told the owner told her to have me pick it. Once I arrived to pick it up I apologized to the counter employee and said I was sorry if I was rude in any way. I am in customer service and I assure you I was not rude in any way. I asked the owner, an older female, if there was a reason she did not want my business. She walked right past me and refuse to acknowledge me multiple times. I was blown away by how rude she was to me. I found an estimate up the street at R & S Automotive for half the price. I am slow to leave bad reviews. I know everyone has bad days but this is not my first negative encounter here since the owner Art past away. I feel bad for the employees working in her toxic environment. They said sorry and I could tell they felt bad. I felt bad that they have to deal with a boss like that daily. Needless to say I would recommend this shop to anyone. read more

Very helpful and professional employees. I appreciate the customer service especially since I don't know much about forklifts. Thank you!!

At Arts forklift you get a large selection of forklifts to choose from, with different prices for different budgets, thank you Berta for takin care of us, Victory Collision!! read more

I have used Art's Forklift Repair for the greater part of the past 12 years. Was our go to guy for the forklift repairs. Things have def changed the last couple years. I called last week to schedule them to come out and look at my forklift and had to call back to cancel per the boss (my father) because the previous time we had reached out to them, they were extremely rude and called him out of his name and made very rude comments. I asked that they not call me back as I do not wish to speak to them. I received a phone call this morning asking why I had canceled. As I mentioned to her that I had not wished to speak to her and that they had been rude to us before, she mentioned that it used to be fathers shop before he passed away and a few other things right before calling me a bitch and hanging up. Def not the way I expected to be spoken to from a company whom I used to rely on all of my forklift needs. read more

Had some wheels replaced on our forklift from these guys and everything went swell dispute the minor hiccups ! Something about the wheel that was replaced worried me and Art and his team had no problem handling it . Although both parties were a bit frustrated , they still remained professional and ready to fix the issue. Nice family owned business and great people ! I have since gotten 2 more repairs which were done that same day , fantastic if you need your forklift for the work day . Thanks again guys read more

Arts forklift service came out same day. Checked out the Toyota forklift, provided estimate and stuck to it. Very affordable and Completed service. Within one hour and got us up and running. JOB WELL DONE to all three employees from the first call, the mechanic, and the fallow up call with faxed receipt. Thank you read more

Don't expect them to give estimates when asked or return calls. I don't understand how Art stays in business.

Went to arts in need of a starter for my forklift, they sold us a bad starter and they would not stand behind it even though we had a receipt, come to find out it was a $90 dollar starter that they charged us $210 for, extremely dishonest would never use or recommend them ever. read more

Arts forklift has picked up my forklift 3 times to try to fix it and has failed every time. It runs good for a few hours then back to running like crap. This time tried to charge me 800 dollars to fix it and it didnt even get off the trailer before it broke down... I am shocked arts is still in business, they are a bunch of incompetent unprofessional a--holes. read more

Horrible Service!! He charged for a follow up on POOR PM Service. Doesn't seem to be very honest. Will NEVER use Art's Forklift Service again!! read more

stay away from this business... they first came out to fix our forklift about a year ago... just to break down 2 months later.. they returned and did a mickey mouse job that lasted about 2 months and then broke down again 3 months after that...each time charging us about $5o0..and the mechanics couldnt keep their lies straight..we caled them this month to fix it again and the mechanic did not want to honor our waranty..saying that theirs new management..it doesnt matter you have to honor ur contracts..mechanic was their for 5 min than realized he forgot to charge his battery tester then left came back and started telling us what parts he needed and that it would be around $500-$700...we told him forget it...his response was go find a different company..very unprofessional...we thought we were finished with them but then they called wanting to bill us for labor and for the drive that the mechanic took cause he forgot to charge his battery tester..my boss explained to the secretary about our frustrations and her response was "ive been listening to all ur bullshit"...my boss said "we're no longer doing business with u and hung up...in my opinion any company who milks u for ur hard earned money,who has no problem lying to you and even cursing at you should not be allowed to operate...we are small business and people like arts forklift repair makes it hard for hard working americans to feed their families and make a living.... read more