First of all, I would highly recommend Fred Song, he is an amazing piano instructor at Birmingham…read moreSchool of Music. We loved the instruction he gave my son and the growth my son displayed over the past year on piano with the school. Thank you, Fred. However, I was shocked at Russ Maddox, the owner of the Birmingham School of Music's response to my statement of cancellation. We had previously had a very positive relationship when he supported a sound project my son was involved in and I even wrote him a great recommendation for his website and gave him a gift for the time he spent helping us. However, I was totally taken aback by Russ' unprofessionalism and threatenting remarks that were made to me when I told him I was terminating our contract with the school. I gave him a 30 day cancellation notice to immediately terminate my son's existing contract (which I was told we could cancel anytime). This decision was based on multiple factors. The BSOM's business model requires you to be a part of the performer program that charges more each month and also charges parents and family members to attend the performances each month that they perform. They also elect who performs and how often they perform. It really wasn't working out for us and I wanted to return to regular lessons as a result and not incur the additional charges since the benefit didn't outweigh the cost for me. Over the year and quarter we were there, and a part of the program, my son only performed 4 times. I told Russ we were willing to go back to regular lessons without the performer status at the original price and he said they don't offer that option. There was no flexibility in his business model, so I told him that we will need to cancel immediately, since he was unwilling to compromise and I was never told we couldn't go back to the original rate. I had already paid for the month of November (since the notification was on Nov 3) and we would end it after that. He then told me I had would have to pay for the month of December too after giving them a 30 day notice at the top of November. Really! I responded by saying: "When does anyone have to give a 2 month cancellation notice for any service when I was clearly told at registration it was 30 days?" As a result, I told him we would not be taking lessons through to the end of December and to cancel the subscription immediately and only pay for the month of November, as I had given him a 30 day notice. Russ responded by saying:" You don't have the money, it's a Money thing." And then he threatened to report me to the Credit agency for not paying. . . like, WHAT? What business professional would tell someone they don't have any money and threaten to report a client who has been in great standing for over a year and never missed a payment. AND BTW, it's not a money thing, Russ! It's YOU, and the business processes you put in place. You are working on getting the most you can out of your exisiting client base instead of being flexible with your business model to accomodate your clients needs. We were being overcharged for a service that wasn't what we wanted to continue as the value was NOT outweighing the cost. Instead of increasing charges on existing customers you might benefit by focusing on customer retention and drumming up new business. This mother knows you catch way more bees with honey vs. vinegar. No where on earth do you HAVE to give a music school 60 day cancelation notice, we've been to a few. You may also benefit by actually sitting in on the sessions of your students to understand the caliber of talent you have in your school instead of just announcing them on performance day. Note, threats directed at me or any of your clientel will not and should not be tolerated - it's offensive at best.

Birmingham School of Music does a great job working with students ! Great Teachers…read more They are patient and do a great job explaining the process and keeping kids interested

I love Stickandstrum! Although I live in California, Shane, the business owner, is the coolest,…read moremost down to earth owner I know. I just HAD to give them the thumbs up, even from all the way out here! Stickandstrum really builds a loving and caring community of Birmingham families who want the best music lessons for their kids. They already have a fantastic facility and a large following of students that continue to grow in numbers every day! As a music owner myself, I know that it's as difficult as it is important to build a supportive music community, especially for kids just starting out in music. Stickandstrum does exactly just that. Overall, give them a try! You won't regret it. :)

StickandStrum truly cares for their students and goes the extra mile to provide personalized…read moreinstruction. They are committed to continuously expanding their knowledge and work hard to give their students the best possible musical education. The care that they put into every lesson ensures that you are in good hands. StickandStrum is anything but boring and it's well worth the time to explore lessons through their studio. Highly recommend!!!

I would NEVER take from Krista Wendle. I was uncomfortable around her and missed too many lessons…read moreafter surgery and this is what she sent me: "Never call or text me again. You are irresponsible, rude, and not worthy of being my student. You are a burden on mankind. Good riddance! I will be calling every school in Birmingham to make sure you never have the opportunity to do this again. Ever." She has no idea what happened to me that last day! How dare she treat another human being like this!!!!

Duke's School of Music is one of the finest service provider business' I've ever had the pleasure…read moreof working with. This place is full of sincerely friendly people who love what they do. My son has been taking guitar lessons from Chase for a few years now. Chase is the living embodiment of patients and he demonstrates all other virtues associated with a quality instructor. The spectacular part about this establishment is that is nothing out of the ordinary. Wes, the drum instructor, could be one of the nicest individuals I've ever met. When my son had just started learning guitar in 3rd grade he participated in the schools talent show. Wes was there helping one of his students set up, so he naturally without being asked, walked over talked to my son talked him up, alleviated any nerves he had and helped him set up. After he was done Wes was the first person to hi five my son and tell him how great he did. Chase subsequently volunteered to come, on his own time, the following year to be there to support my son and help him set up. Trip the patriarch of the school is a very fortunate man to have such strong employees. However, it appears he leads by example as he is always positive and friendly and continues to give individual lessons himself. I could not ask for a better facility, more conducive to learning an instrument.

I LOVE THIS PLACE I LOVE TO LOOK AT THEIR INSTRUMENTS ON FONEM (fire emoji fire emoji) also I got a…read morebass amp there for only 130 dollars they've always been so nice and always give good deals and DONT miss their CD collection fr... sometimes you find HEAT there and it'll be like 4 dollars there at MOST when online most CDs could go up to 30 bucks a piece

and more love. Awesome selection. Great staff. Great knowledge of music. Had a playboi Carti vinyl…read moreI had been searching for.

I have trusted Herb and Fretted Instruments with installing Fishman pickup years ago in my Alvarez…read moreYairi, and in 2001 he let me play his inventory until an HD28 showed up out of hiding in a corner and bonded with me. He put in a Fishman2 pickup in that one for me as well. What a joy to visit the shop.

Best guitar shop ever with a full spectrum of price ranges and quality…read more Understanding the complexity and time needed for an optimal selection, the owner (Herb) and staff never pressure customers to discover the guitar they might might love to own. Unbiased, expert advice and knowledge are always cheerfully, and respectfully given on request. Whenever I'm in Homewood, I try to drop in and listen to or play some of the best instruments around.

Excellent customer service, pricing clearly displayed at fair market value. Staff very…read moreknowledgeable. Very clean transaction.

went there twice (consecutive days) On both days, they weren't that busy. No one said "be with you…read morein a minute" or even "hello". Finally on day 2, a guy took a look at some of silver dollars I was selling. One or two were AU, or VF but I was offered the same for all 17 dollars. And his melt price was lower than the melt price on several sites. I want go back. It is actually a pawn shop with coins and the "customer service" is like you get at a pawn shop.-unpleasant

I have had several pieces repaired at Rebecca's and the quality of workmanship and price is stellar.read more

Have taken a few items in for repair and batteries installed. Ladies are all extremely nice, and…read morefair prices.

I take piano lessons here from Jay. I was pretty nervous when I first began (I came in knowing…read morealmost nothing), but he really makes the lessons fun and the theory aspect hasn't been the nightmare that I thought it would be. He offers lessons for either 45 minutes or an hour and he's really great about working around your schedule. He's one of those multi-talented musicians that can play somewhere around 50 instruments. I plan on bringing in bagpipes one day just to see if he can play them. (So..if anyone has some bagpipes laying around, let me know.) I believe he offers lessons for many different instruments, but I can only vouch for piano and guitar. The actual store is owned and run by his father, Steve. They sell all kinds of instruments and musical equipment. I've never actually purchased anything from them, but everyone has been really nice when I've come in for lessons.