Everyone was very professional, helpful, and pleasant! The wait was not bad even though there were…read morequite a few people! They also have a separate Amazon return kiosk so that made it much easier!

April Employee #216349 Constructed a box for a poster-sized photograph. 12/24/2025 @ 10:51 AM. She…read moresaid she needed to construct a box and would wrap the picture in bubble wrap, but it would cost $232.61. The shipping receipt amount was $190.95. My credit card was charged $231.61. April also obviously ripped me off!!! I received the item, and the glass in the frame was broken. I asked for $200 insurance, which she never gave me. UPS will not pay me for anything since she never applied the insurance. I called the store and left a message per the recording instructions -- no return call. For the year I lived in McDonough, I used this store #4307. This was a horrible experience. I now have to pay for new glass after paying this store $232.61. Sloppy job! Apparently, April decided not to pack the photograph correctly and did not do her job. I am beyond ANGRY! I have also not heard a word from Mr. Patel. (The Owner)

Located inside of the Walmart Supercenter they have social distancing signs. Service was quick and…read morepleasant. I was able to drop off my cable box quickly and efficiently!

Every time I go to this location they are always closed. Recently on my lunch break I arrived a…read morelittle after 2 PM. There was a sign on the door that said they will open back up until 3:40 PM. This is insane! Trust me if I didn't have to mail my package back through Fed Ex I would never, ever use this location. UPS is a little further down the street; They are so much better! I can always count on them being there and by the way, they are also open on Saturdays.

My wife and I went to the UPS store to return a package. It was very easy without any hassle. Great…read moreservice. Services were easy to use. It was a great value for what we needed.

Very slow service. All I had to do is drop off a package with a prepaid able. I finally walked out.read more

Extremely satisfied with Kimberly's service. She graciously went out of her way to go pick up a…read morelost phone at a local gas station and UPS to me in Florida. Package arrived as promised. She eased a lot of fears of having to retrieve contact information, websites, etc from a lost phone. Would be a regular customer if we lived in the area. Many thanks, ALAN COOPER

Very frustrating to do business here. Second time I have waited in line for an hour (1 person…read moreworking) as people used the self serve but have questions on how to do it. They stop in the middle of taking care of the patrons that are waiting in line to help the customers that just walked in. Also, more than once, workers having conversations with each other or patrons that has nothing to do with business as the people in line stand waiting.

AMAZING customer service! This family friendly facility truly believes in service with a smile…read more They also make sure to tell you all your shipping options and help you pick the best service to fit your needs while offering you the most cost efficient options as well. This is my new place for all my shipping needs.