My wife and I went to the UPS store to return a package. It was very easy without any hassle. Great…read moreservice. Services were easy to use. It was a great value for what we needed.

Very slow service. All I had to do is drop off a package with a prepaid able. I finally walked out.read more

I went to the UPS Store. The clerk was very professional and kind. He completed the services I…read morerequested. The price was fair. Overall it was a very good interaction.

Just a heads up for anyone mailing boxes. UPS is now charging $5.00 to tape your box. Or, you can…read morebuy a $3.00 crappy roll of tape there. The lady was polite and I understand this is a company policy, but this is ridiculous.

When I received my new phone from Verizon, the instructions to return my old phone to Verizon were…read moresimple. Take the phone to any UPS store and show them the QR Code. They would handle it from there. NOT TRUE at this location. I was first told by the manager on duty that I had to box it up and ready to ship. I told him that wasn't what the instructions said. I left not happy and called my daughter who had just returned two phones last week. She confirmed that Verizon instructions were accurate. I went back in the store and relayed that information. That made the manager mad and he told me he would take it and it was only for my own protection that he initially refused. I then figured out he had no idea what he was doing nor his obligation to honor the contract between Verizon and UPS. I then took it to another store further away and had no problems with the return.

The location is definitely a neighborhood favorite. Need home or office shipping, printing and…read moremore? Pay them a visit! The staff will be glad to help. The owner is fantastic!

I understand why they have a 5 star rating. Great attitude by the employees and very fast and…read moreprofessional will definitely use them again.

I guess I have to keep adding ..not sure what's going on but this location is supposed to be open…read more As I'm typing this, I'm sitting in front of the business and they are losing money because cars are pulling up attempting to handle business. This location now closes at 2:30pm, I arrived at 2:10 lights out, gates closed, everyone gone as of no one was here.

Extremely satisfied with Kimberly's service. She graciously went out of her way to go pick up a…read morelost phone at a local gas station and UPS to me in Florida. Package arrived as promised. She eased a lot of fears of having to retrieve contact information, websites, etc from a lost phone. Would be a regular customer if we lived in the area. Many thanks, ALAN COOPER

Very frustrating to do business here. Second time I have waited in line for an hour (1 person…read moreworking) as people used the self serve but have questions on how to do it. They stop in the middle of taking care of the patrons that are waiting in line to help the customers that just walked in. Also, more than once, workers having conversations with each other or patrons that has nothing to do with business as the people in line stand waiting.

I was so happy to see that this store had opened close to home. But I've had to print off a…read moreconfirmation page from email twice and the fact they charge to open their email is ridiculous. To pay for printing yeah I get it no problem 25c but $2.50 to open the email is a ripoff!!!! Independently owned and operated regardless that charge is mistaken advantage of your customers

This is a new location. Had no idea it was here. As much as I love Target across the street, this…read moreis a very convenient location. The store is very clean and the staff is very professional and nice. They were very helpful. This location is in a very convenient location with plenty of parking.

Great and fast service. The line was so long and it was only 0930. Michael was very helpful in…read moregetting my over the top shopping back to Detroit for me. It helped that I have a registered account with UPS.

The two young ladies that are working right now at the very moment 12/17/2022 at 9:00am are lazy…read more They do not do their jobs properly and I do not recommend anyone who wants to go to this store. I had a Amazon package that I needed to return without the box and they said I needed to have a box for my Amazon return purchase. I never had this issue because I always return my purchase with a box. I will never be going back to this store. These woman are selfish, lazy, and do not do there job properly.

I have frequented the UPS Store in Conyers for many years, but after today I will not be returning…read more Although their posted hours state they close at 6 PM, the staff routinely shut down before that time, locking the doors and turning away customers who arrive as early as 5:55 PM. When questioned, they claim the "systems are already shut down," yet it is clear they are still assisting customers inside. Today, I experienced this firsthand and was met with a dismissive and unprofessional attitude, particularly from the older gentleman on staff. I arrived with ample time to drop off a package but was denied service due to this practice. This behavior not only disregards posted business hours but also shows a lack of consideration for loyal customers.

I have to drive a little farther and I do. I have not had a problem with this location. The…read moreemployees that I have encountered have been friendly, respectful, and courteous. I used to take my packages to the one on Flat Shoals. It is always busy and they complain about taping up the smallest things. The tall guy is impolite.