Last time we went, nobody showed up to even open the place. Everyone stood outside and waited forever like a bunch of idiots. When I tried to get my money back, they offered me my next experience free. Free? I already paid for an experience that I didn't get... Would not recommenda read more

Completely awful, I signed up several months in advance. When we showed up the venue was closed and no one showed up to open it. There were several others in the parking lot waiting for the venue to open as well. I called the next day and they told me the event was cancelled and that they called everyone who signed up for it. I did not receive a call and the others in the parking lot didn't either. When I asked for a refund and to speak to a manager I was told one would call me shortly. No one ever called, I was completely blown off. read more

Lower your expectations, and this can be a fun evening. On the night our group of four was scheduled, it was clear that they were overbooked. People were waiting outside before the doors opened, and most rushed in and grabbed seats like it was some kind of weird game of musical chairs. Those of us who waited in the queue were told that we wouldn't be able to sit together; ultimately, we ended up in the overflow room, which had advantages and disadvantages. The complimentary/unlimited wine is Franzia: white and red. They were out of white, and the red was, in a word: undrinkable. True story: there were 7 of us in that overflow room, and NONE of us could finish a glass.) Also, the glasses were not exactly sparkling clean, but I guess they were clean enough for the quality of the wine. Also, "unlimited" means "until we run out." (TAKE YOUR OWN WINE.) Good things about the overflow room: - Not nearly as loud or crowded as the main room - We could hear one another - Proximity to the bathroom Lousy things about the overflow room: - Instructor forgot about us/didn't give much instruction at all. We couldn't see any demonstrations. -We were working at coffee tables that were very slippery (clearly not designed for creating great works of art), and our easels collapsed/slid right off the tables numerous times. Hilarious, but not practical. We had a Groupon, and we enjoyed being together, so it was a fun night, but, truth be told, now I have a crappy piece of "art" that I wouldn't hang in my garage and a bad taste in my mouth from the box wine my college-aged son wouldn't serve his drunk friends. The staff was friendly enough, but not overly concerned with customers...which seems weird. I would gladly have spent twice as much to have better beverages and food and the company of my friends at a restaurant or bar, skipping the painting because, let's face it, I'm no artist, and the paintings are, IMHO, awful...almost as bad as the complimentary wine. We had an enjoyable evening because we were with fun people. Would I do this again at this establishment? Probably not. God forbid we end up stuffed into the main room with the loud music and too many people and "unlimited" bad wine. read more

My daughter and her friends booked a session with this "company" for last evening. When they tried to call to confirm their reservation, the phone was disconnected. They showed up early at their shop, and it was dark, nobody was there and the door was locked. They asked another business net door if they new anything about them and the other business said they had not seen anyone there for for a while. I HIGHLY recommend you not deal with these people. We will be seeking legal action so that others will not fall prey to their business practices. read more

This was an awful experience. The info provided said that doors opened 15 minutes before the session started, yet we were kept outside in the cold for 20+ minutes, were let in and got started over 20 minutes late. There was no apology, the attitude of the instructor was like she was doing us a favor by having us there. The entire session was disorganized, little to no instruction provided. I could have stayed home in my pj's and done this without an instructor because there was no technique or help provided. The instructor disappeared on several occasions for extended periods of time leaving us alone to figure things out for ourselves. Everyone around us agreed this was a terrible experience, awful customer service and we definetly won't be returning. Not sure how this place is even still in business. read more

They opened the doors 20 minutes after it was supposed to start. Painting didn't even start until nearly an hour late. Instructor was a bit rude at times. We didn't get to finish our paintings. Based on other reviews, they are not very good at being on time. The evening could have been a real blast but I wasn't at all impressed. May try it again, but not here. It definitely was not worth the $45 per person that they charged. I was totally disappointed. Oh and interestingly enough, they have their facebook settings so that they have to approve anything that is posted to their page...that way they get NO negative feedback that others can see. That should be your first clue that they are definitely not a first rate business. read more

Avoid this place and the groupon for this at all cost. Bought the groupon for a gift. It took several efforts to even have someone return a call / email to set up a class time for the group. The group showed up on the designated night only to have the doors closed and the phone number disconnected. The only way to contact them was an email address in which someone replied to get a refund from groupon - That was it, no excuse, apology, or attempt at all - It took a lot of effort to get the group together and the night was absolutely ruined. Something these people don't care about. read more

My Friend and I really enjoyed our selves. I am not a painter and the teacher made the painting so easy. By the end you feel confident enough to add your own touches. The customer service is amazing and its a great atmosphere for a couples night out, girls night or just a way to relieve stress. I would recommend to any of my friends read more

I have not even gotten the option to go here yet because they cancelled my time due to inclement weather. That is understandable, however, in the voicemail they left me, there was no mention of, "Please call us to reschedule", "We will have a snow date", "The make up time will be this date", or even, "there will be a make up time"...nothing. I've called 4-5 times but i cannot leave a message bc their voice mailbox is ALWAYS full. I submitted to be contacted online 2 days ago, and still nothing. read more

This is a fun night out... I have done it twice now but have a few suggestions for improvement. First... The wine is terrible...I suggest bringing your own. Second... The class takes forever to begin... Suggest having earlier check in time and ensuring all seats have required supplies before opening doors. Class needs to start on time. Third... Need more space... Too many people in small area. Fourth... Need better instructions... People get irritated and start painting ahead of instructor... Turn music down so we can hear. I would come back but would enjoy class better if these suggestions were applied. read more

What would of been a girls night out painting; turned into a girls night out bowling. We were suppose to be at the Dragonfly paint session. It was suppose to start at 7pm. Got there at 6:40, and the place was dark inside. So, connected with the other girls who were going to be there for the fun evening. It's now 5 minutes after 7pm the doors are still locked. So, we start chatting with others who are now also waiting to go in for the evening. Come to find out the group of ladies this was their 2nd try to do a paint night with this organization and this other ladies third. The one time she said that they were cancelling the Friday paint session because of the snow that happened earlier in the week, but by Friday the snow was all but gone. Explain that one. So, it is now 7:30pm. Still no lights, door still locked. We all left. Our group made lemonade out of the lemon and went bowling and still made a great night. I personally would not recommend going here. read more

This business gets an F and certainly does not deserve a star!!! As the others that have posted I ordered a class and no one showed up to do it. The door was locked and no lights on. Waited for 20 minutes and no one showed up! I wish I would have read the reviews before I signed up. I called the business and they have not called me back to remedy the situation. Filed a complaint at the better business bureau and suggest for people that have the same complaint to do the same. read more

I went to Artzaholic last night with a friend for a wine and paint night that we bought tickets for and the place was dark and shut down. No one was around and we asked the business next store if we were in the right place but they mentioned several groups of people asking them recently and that the place hasn't been open for several weeks. Don't buy tickets from this place since your event will not take place. read more

Got this off Groupon, We had a grils weekend, there were about 6 of us. We decided to go and experience our first Paint and sip. We had an awesome night and great experience with the paint and sip. Only thing, it said instructor lead class, She started instructing then after a while, we were basically on our own. I think that was a good thing for some of us, as we could use our creative minds and create what we wanted. Some of my friends didnt enjoy that much, but still had a great time! read more

I wish I could even give them one star. I signed up for Yelp just so I could write this review. The cancelled my class due to a family emergency. Scheduling that class I had to email them three times before they would answer. They finally answered my email to reschedule and told me they had not received any of my other emails to sign up for that date and it is not full, but online it says there are opening for that class. Now they won't answer my emails again to reschedule and NEVER answer the phone. Not even during business hours. Very unprofessional. I am now trying to get my money back from groupon because this is ridiculous. how do you run a business and can't answer emails or phone calls... and forget about leaving a message the answering box is always full. read more

Literally I am so livid. My fiance and I took off work so that we could have a day together and enjoy the painting class. We had our confirmation and everything. We show up 15 minutes early as the website suggests. Then there is a sign on the door saying "doors open at 7" Whatever..no biggie. 7 comes and go and the building is still pitch black and no one arrives. It was then 7:30 and no one came! THE PLACE NEVER OPENED! I called and emailed them multiple times since then and they never returned a phone call or anything. A lot of people have told me that this has happened to them. It is not right that a business does not communicate with their patrons. This is why they will go out of business. This is not how to get returning customers. I hope people read this and save their money. DO NOT DO NOT DO NOT GO HERE!!!! It will be a waste of time and money ! Thank you read more

I made a reservation online for a painting class. First of all I never got an email or receipt stating that I even paid for the class other than a bank statement showing they took the money out. Second of all I needed to cancel my reservation and after numerous calls and emails I never got a response. The phone just rings and rings and their mailbox is always full. Today I will be going to my bank and have them handle the situation. This is terrible business! I will gladly go elsewhere as there is plenty of competition! read more

I cannot redeem my Groupon. Website has been down for a week and calls are not being returned. Now voice mailbox is full. I had to email Groupon for help, I just want a refund. STAY AWAY! If it is this hard to make a reservation... read more

Purchased tickets online for a January class, and after I made the purchase I never got an email confirmation telling me how the tickets will be delivered. There was no option to print tickets once I made the online purchase, and they never arrived via email. The money, however, was immediately taken out of my bank account. I've submitted requests online to be contacted twice, and have left 3 voicemails. No one has bothered to respond, so I'm calling my bank and the BBB tomorrow morning to pursue a refund. read more

I can't stress enough how glad I am that I attended Artzaholic paint event. The combination of witty instruction and creativity with the added bonus of alcohol flowing through your veins (just enough to make you not overstress or overthink your artwork), it's practically a perfect combination in my book! One thing I need to be upfront about, I am in no way what one would typically dub as an "artist." Literally, I have trouble with stick figures and I was super anxious the day of the event I signed up for because this wasn't a paint-by-numbers kind of gig, this was the real deal! However, my first free-hand painting experience still turned out pretty darn well - If I do say so myself! :) I purchased the tickets directly through there website using there holiday discounts just to make sure my spot was guaranteed as i read the previous reviews. I think this place has honey (free wine) it gets very packed. Or atleast fighting to get in :) The facility is very beautiful as most art studios are but it's a bit small for the amount of guest so keep that in mind if you don't like sitting real close to strangers but is a great way to socialize. I'm new to this town so this was a great way to get out and make new friends as the atmosphere is very cool, fun and layback. Met some friendly ladies and where already doing more night outs. The staff where all very sweet, upbeat and energized. The instructor was a sweetheart had a lot of patience to deal with me :) and i throughly asked for help every other minute. I will be back atleast twice a month, I suggest they do a membership it's truly a therapy :) read more

Horrible don't waste your money... They showed up 30 min late amd made everyone wait out in the cold the first time and had nothing ready... They were so unorganized and unapologetic... The second time no one even bothered to show up to do the class... No one including people not in my group had received a call or a email about the cancellation everyone left after about 45 minutes... Ive yet to hear back from them about a refund... read more

This is definitely a FUN evening for a group of girls. No matter how much of an artist you aren't, your painting turns out great. My three complaints are: The wine is terrible, they try to fit in too many each class, and the instruction really is poor. Although you paint in steps, the details of how to paint the steps is poor. Often after you have already done something, they will tell you how to do it for the best result. They should outline the steps in the beginning and then take you through each one as you do it with the "instructor" doing an example to show you what to do. Not just tell you the paint colors to use and which brush. read more

Man what an absolute bunch of sooks, people are so quick to complain, even if it's a free service. Tickets are half off on the groupon website, They offer free wine on top i mean you can't beat that. You see the painting in advance that you would like to attend, They have a form that you register in less than ONE SECOND on there website. The form online requires your name, total of guest and email. I mean it doesn't take a rocket science to fill it out. Since i follow instructions i had abosolutely no problems registering. Wow, Yes what a shocker i was able to get in the most popular studio in the west shore, Amazing! Maybe groupon should sent a e-mail "How to register a paint night for dummies" and sent it along with there e-mail purchase confirmation. SMH I believe those previous reviews where angry competitors because i and all my friends have never had a problem with this company and we attend once a month ever since they opened there Camp Hill location. They where voted the best of groupon so unless they fitted thousands of people all in one day (wich is impossible given the size of there location) and never showed up the rest of the year..lmao it proofs they indeed where open hence why i never have a problem getting in monthly. Just my two cents.. Take those reviews with a grain of salt. read more

THIS PLACE IS HORRIBLE, DO NOT WASTE YOUR TIME!! A friend of mine got a Groupon for what we thought would be a great girls night out! However that did not happen at all!! After numerous calls (and the voicemail is always full so we couldn't leave a message) and emails we finally got through about a month later and got our reservations. The Groupon had already expired since we couldn't get in touch with anybody to make a reservation. However, when someone FINALLY answered the phone they said that they would honor it! We brought some wine and got there at 6:45pm on July 16, 2015. Only to find out that we HAD TO PAY AN EXTRA $105 for us 4 to paint!! HECK NO! The female employee was not nice at all, did not try to help us figure out a way to make it less expensive (since we ALREADY PAID THE GROUPON PRICE) and the owner left for the night! This place is horrible please do not waste your time or money!! read more