This shop has lost my trousers that I just bought from an international travel 3 weeks ago. I have…read morefollowed up on this in the daily but the staff keeps in telling me that the owner is trying to handle it and will give me a call. Not one call as they are claiming the owner is busy. So here I am now waiting for nothing as it seems. First time that this happened to me that a dry cleaner lost my item. Would you go to a business like this again? What would one do if they lost your brand new favorite pair of pants and they don't seem to care? No resolution was even attempted from the owner. Poor business practice.

This location used to claim that it used a non-toxic,…read moreenvironment safe process to clean clothing. Since it changed ownership and is a Martinizing store, I'm not sure if the cleaning process has changed. Recently, my wife had a problem with a new blouse that had a coffee stain. The cleaning results were not good. Not only was the coffee stain still visible, but there were other stains on the blouse. She refused to accept the blouse and was told by either the owner or an employee that the blouse would be cleaned again. The results was still unsatisfactory. Then, she was told that the blouse would be sent out to another cleaning source. My wife has not heard back from Fresh Cleaners in over 3 weeks. Under the previous owners, we had better results and will look for another dry cleaner.

Great convince for a small town. I have brought in a few pairs of jeans for alterations along with…read moresome dry cleaning. Their prices are really competitive and cheaper than most. Haven't had any issues with quality and the woman that runs the place is super friendly. So glad I have this nearby.

Great service and cleaning. Friendly, affordable and above and beyond service for comforters and…read moreweekly dry cleaning needs.

The owner, Dean, is a complete rude and unprofessional person. He doesn't care about his employees…read moreat all and treats them with disrespect. I have witnessed the rudeness while inside the business. My curtains weren't even cleaned thoroughly and it was expensive to have them cleaned. Disappointed.

I had my fully beaded wedding dress cleaned here. I got married in Hawaii so the bottom was filled…read morewith grass, sand, dirt and a ton of stains. When I picked it up after cleaning, it was as good as new! Not a grass stain in sight and all beads were still in tact. Highly recommend this business!

Paul's cleaner has been in Lodi I would say for probably almost 25 years and I always see his wife…read moreor Paul and they're working and I am person who does a huge amount of dry cleaning maybe three times a month at the most but they always remember my first and last name exactly what I want And are super quick and getting back to my work uniforms and scrubs that I'd like to have dry cleaned and my security Officer uniforms that I'd like freshly Pressed and ironed. Also for what they charge they are the best dry cleaning in town and are willing to do amazing alterations on things that have been torn or older pants that I still white they are easy for them to fix and are willing to put new patches on shirts and also can pretty much get stains out of anything. I have a older 5.11 T-shirt that I believe either had glue or something else on it that I cannot remove using my home washer and dryer which are a nice set of whirlpool with the steam version in the 20 different cycles. Set alarm for washing it three or four times and seeing the I believe glue or gum stains on it I said I would try to figure out and take it to Paul's Cleaners and see what they can do well they did a amazing job on it they got rid of all of the little glue stains or particles that were stuck to the back of it and also got out of a smaller stain in the lower left-hand corner at shout in the other winery pre-treatment stuff wouldn't be able to do and this was just a standard cotton/polyester T-shirt the shirt means a lot to me as I've had it since I've lost a bunch of weight and it was one of the first shirts I bought so I have more of a sentimental value and anything else but I still love it. The only other dry cleaners in lodi is Guilds and they are twice the price and the results are horrible are as the customer service. It seems that Paul and his wife are getting up an age and I hope we can stay around as long as they can providing the great customer service great quality of the product and also the great prices and services that they provide. It cost nothing to be nice to people and I wish I knew Paul's wife's name who is always working in the front counter because one time I had little bit of poor planning on my part I actually a huge part of the poor planning on my part and I dropped my stuff off on a Tuesday at 4 o'clock in the afternoon and asked if I could have it ready the next day if it was possible it was ready and the next morning. They really love their customers there and treat you like family I have not gotten any better service for dry cleaning in Lodi then Paul Cleaners. I hope you guys are still doing well and can stay in business as long as you can but I also know that you guys also deserve a retirement for all the hard work that you guys have done over the years for everybody in Lodi that uses your services thank you.

They refuse to answer the phone when I call. I have called several times. This is EXTREMELY POOR…read morecustomer service.

Martinizing offers convenience. It's affordable. Nice people and seemed to listen to their…read morecustomers. I asked the male staff about my jacket and we actually had a dialogue and heard my inquiry about their process. Go and see about their convenient, affordable and great customer service.

WONDERFUL service and communication. 10/10 will be using their pick up service moving forward,…read moregreat value!!!

Everything went well, all the machines were clean and worked properly…read more The other customers were polite and nice. My washer broke and I hadn't been to a laundromat in 20 years, so I was happy it was well kept and friendly. The (I assumed) owner came in a couple times to pickup and straighten out anything out of place. He also gave me a very nice complimentary laundry bag with their logo on it.

Great place Clean great prices free drys with wash. Come early it can get crowded. Change machine…read moreon site.

I wish there was an option for zero stars, I used to enjoy…read morecoming here until I had a very disappointing experience. One of the machines took my $15, so I immediately spoke to an employee to ask how I could get my money back. I was told to fill out a claim slip and that the owner would contact me. It's now been over a month, and I still haven't heard from anyone. I even felt like my concerns weren't taken seriously, as if I wasn't being believed, despite the fact that the incident should be visible on the security cameras. The employees also refused to contact the owner on my behalf. I'm not just upset about the $15--I'm disappointed by the lack of customer service and communication. Because of how this situation was handled, I won't be returning, and I can't recommend this business to anyone. This version is firm, professional, and likely to have a stronger impact in a public review. If you want it to sound even more direct or more emotional, I can revise it further.

If you're asian, white people will ask you customer service questions. I'm not kidding, I'm Chinese…read moreand I've been asked about the machines repeatedly. Darker skinned asians will get these questions too, I just saw a white guy run up to notify a random Filipino customer that the machine had a missing sock in it! Aside from that, the location is chill. You can grab T4 or goto empresso next door so that's a plus. It's probably even better if you're a Planet Fitness member imo. Oh, you should also expect to buy a laundry card here.

Great service, fast and friendly. Highly recommend for alterations and cleaning, needed pants…read morealtered before a vacation and had the pants in 3 days.

Me and my mother dropped of 2 outfits of traditional Cambodian outfits and explained to them how…read moretemperamental and extremely delicate they were and how it was a one of one clothes. They agreed, they can clean them. So it was time to pick it up and it was completely ruined! No sheen left behind, the material now felt like styrofoam, the colors were dramatically faded instead how vibrant they were. They only knocked off a few dollars and apologized. I didn't understand why they couldn't do a sample test first to avoid all this. The event was to my sister's wedding btw.