One of the owners of the program had predatory behavior, targeting several of the girls there. This led to a significant investigation, and many staff members ended up quitting because of it. On a positive note, I managed to get clean during my time there and only had one hiccup in the sober living that I had to find. We've created a Facebook group where alumni support and keep up with each other, which has been a big help. However, the program itself left much to be desired. It's a 90-day program, but they didn't assist me in transitioning to sober living afterward. The leadership was secretive and often raised suspicions. Overall, my experience wasn't a good one. read more

I worked here as a therapist in 2016 and am genuinely shocked this place is still open. The CEO literally SA'd a client with multiple staff and clients on the grounds and that's just the start of it. read more

They have no medical experience or certifications. The only experience Michael and Kenneth have is that they used to run a medical office that billed for rehab places such as these. I wouldnt doubt they just took what they learned and found ways through it since their medical billing office closed. Filthy and narcissistic ppl read more

Just say no.. not your best pick. Unless your budget demands it. It's a nice facility, a couple of houses. People are friendly and welcoming at first. But once you check in, it starts to fall apart. Examples: No towels. No toiletries. No way to take a shower or bath until you start demanding amenities which they might do if they want to "help you out." So I was mistaken - I thought I paid thousands, they might provide some basic necessities. But the overall feeling of the place is: Motto: Profit is more important than the Customer It's not a one-star rating because there is good staff that seems to generally care - Paula, Enrique, even Antonia. And the co-owner Art seems like a nice guy - the other owner - it's all about the benjamins. Also, it works - the place does help. As a getaway, time away from your drugs and problems, and time for reflection. But there is an overarching feeling that profit is paramount, and margins even more so - that's why you're squeezed and can't get basics like toiletries. I mean, there is no soap, body wash, shampoo, towel, or anything in the bathrooms. I'm serious. The water doesn't even get that hot. I guess heating bills bring down profits, too. If you want something here, you gotta demand it. I know a guy checked in, coming off opiates - he needed to see a doctor bad. He was told the doc was coming the next day. Guess what? The next day he was told, not happening. Maybe she comes the next day, maybe she doesn't - who cares? He did. This is during the first 24 hours, the dangerous time of withdrawal. He wanted to leave. They wouldn't let him. It took him 3 days to get out of there. Again, it helps, but it's a budget, no-frills (and I mean NOOOOO FRILLS) option. No frills, maybe not even sheets. Also, they will pressure you immensely to stay as long as possible, even if not medically necessary and you're ready to leave. Threatened with jails institution or death if you don't stay90 days plus and maximize those profits for them. Sad things is, it's still a nice place, with some people with good hearts that want to help - if they got the logistics right, and decided they're plenty profitable without having to deny you a $2 tube of toothpaste to squeeze another 0.01% profit margin out of the thousands they make of you, this could be a 3, even 4 star place. I hope they take it to heart and put their clients first. People in recovery don't need the stress of fighting for essentials that they have at home. Also, people in recovery talk to others and it is affecting their bottom line whether they realize it or not. PS Once you stay long enough, you're assigned to do chores. Wash dishes, mop, etc, things that you thought staff was supposed to do. I wish I was kidding.. Also, disruptive clients that use and bother others are not kicked out, even though you sign papers saying you won't use and mess up others' recovery. Again - profit over customers is the ethos here. I still benefited - but it was by ignoring and trying my best to block these things out, and communing with the others there. Recovery was despite these problems, not because. Shop around. Ask hard questions. See if they really enforce their policies. And make sure you have the right to get out if they don't follow through on what they say (happens a lot here.) Best of luck in your recovery. Find the best place for you. read more

Contracted here as a yoga teacher for several months and I have to reiterate how much of a scam operation this "rehab" is. I've worked in treatment quite a lot and I've never been treated so unprofessionally and poorly in my whole teaching career. Every single time it was pay week, they gave me the run around for my check. I would call and email, no one had answers for me. I would be met with silence or complete avoidance. I would try to get Kenneth (owner) on the phone and he was no where to be found...ever. I don't think I spoke to him even once. It was like pulling to get paid by this joke of a facility. This place is also extremely dirty, not well kept and a safety hazard. I cannot believe clients lived here. There was a time just in the short time I worked there the clients got their hands on opioids and had to go back into detox on their watch. Steer clear of this place. There are many other beautiful and well structured facilities to choose from. This is not it. read more

This place is a total scam!! They signed up all locations with my company for document shredding to stay in compliance with HIPPA laws and I serviced them for almost three months without ever getting paid. At first there were people answering phones or call in us to come service containers and half the time when we got there there would be nobody there to let you in to do thye service. We put new consoles in his rehab houses at a cost to us of over $400.00 and never got paid one dime. When questioned about collecting for the services we provided Kenneth Gray said he had accidentally mailed the check to himself, Twice.... When he did finally get the check to us it bounced and he wont return calls to clear this up. I guess I will have to sue him in small claims court to collect, but as a human being I feel sorry for anyone that gets mixed up with his Rehab programs, They will probably just con you and your insurance companies out of money. They go under the following names, Inspirio health and Asap rehab. STEER CLEAR. read more

ASAP is clearly in the business to make money, and not in the best interest of the client wanting to get clean and sober. They did not provide any medication for medical detox until after 30 hours post admission. Medically dangerous, to say the least. There were numerous health code violations, including active scabies outbreak in several clients, that were not appropriately treated and addressed. Upon discharge, they refused to turn over client belongings. There are many quality treatment centers in Southern California that truly care about the client needs. ASAP is not one of them! read more

I had to send my dad back here because he relapsed after my brother was killed by a drunk driver. It's ironic that my brother was taken by the same disease that my dad is battling. I was skeptical about sending my father back because of the other reviews. When we readmitted, I was amazed to see the remodeling that had taken place. The place was beautiful! I was impressed to see that the doctor is now a psychiatrist specializing in addiction. My father was able to finally get his medication stabilized and he's a different person now. I'm not sure what the program director does, but he's actually a MD OMG! @Paul & Linda... How can this place be out for money when they are clearly investing money in the staff and program? You guys seem upset about not getting your way and it's not fair to smear this place over a personal vendetta. We had a LMFT as our family therapist and she was great! She helped us through the grief process with losing my brother. On most days, I still feel sad about losing him, but thanks to ASAP Rehab I am able to move past the grief. Kenneth allowed my father to stay for free because my dad's insurance would only pay for 15 days. My father stayed for six months this time and we never saw a bill. Thank you Kenneth for being so kind and taking care of our family. We would not be here today if it were not for your kindness. I don't care what anyone says, Kenneth you're an amazing man with a lot on your shoulders. Please don't let anyone take away from what you do. read more

I can't say enough about this place! Friendly staff who are supportive and really understand that battling addiction and trying to get sober is one day at a time. They offer outings with the staff and other residents to make sure that the transition back to life is a simple and comfortable one. The owner is particularly kind-hearted and will often work with patients on a number of things. They do crackdown on relationships that are inappropriate and do their best to keep that from getting in the way of sobriety, they know all the nearby meetings that are helpful and they have their own group meetings to keep the program you need alive. It is co-ed which is great because part of getting sober is relating to all people, not being in some insular world that will fall apart once you return home. The facility is really nice, and on a quiet street which helps a great deal. read more

I called for information to help my father. The person on the other line took a lot of time to talk to me and answer my questions. All I can say is thank you for not hanging up on me. read more

Stay clear of this scam "business." They have 37 documented safety code violations. Also No medical doctor ever visits this place to see clients. Want to talk to an MD? they make you wait days then you have to Skype a doctor with 2 or more employees watching you, a total joke.The employees are almost all former addicts that they pay $13-$15 an hour tops. They do nothing but drag you to local free AA meetings & have an unlicensed counselor give "group sessions" which consists of reading out of the AA book. The reason the hire unlicensed people is so they can pay bottom dollar. The RN's they hire are also still in nursing school so again ASAP rehab gets away with paying them $15 an hour or less. Anybody that checks into this place wants to leave immediately when they see all the BS going on. Any reviews with 5 stars are done by the owners or their friends. This is the worst rehab ever & needs to be SHUT DOWN. They take $16,000 from you or your insurance for 30 days of Hell. Most clients leave this scam operation within a few days to a week tops. That should tell you everything. This is a 100% honest review. The place is a nightmare. Also their technicians are nothing more than glorified body guards watching their ONE client & spending the whole day on Ipad's taking useless notes. This place was shut down in February 2019 due to running in the red financially & Just reopened in early August 2019. They are only still open because they are being subsidized by other ASAP rehab facilities. This facility 1084 New York Dr. Altadena CA. is a total FAILURE!! read more

If you want get healthy or you want your loved one to get healthy this is not the place for that. This place is more like a sober living than a rehab. It is co-ed and the staff does not make sure that relationships don't happen and give patients way too much leniency which people who need to learn how to live life again the right way do not need. My boyfriend came to this rehab and did really well until the girls got there and as soon as they did he started a relationship with one of them and is now running the streets with her. There is a reason why rehabs should not be co-ed and that's because addicts are drawn to other addicts who will not stop them from chasing the next high and not only that they can chase it together without consequence except for death. Do not go here! I don't believe this place produces any successful stories. I knew the minute those girls showed up something had changed and he stopped trying to get clean and started counting the days Til they could get out and start using together. Within a week he went from missing me and loving me to silence because he found another addict that told him he didn't need to change and it was ok to continue using and as a result he now has totaled his car, gotten kicked out of his dying grandfathers house (who by the way out up $8,000 for his treatment) and runs the streets only caring about getting high with his dumb new girlfriend and we hadn't even broken up. He once said only myself and his grandfather care about him and now he's turned his back on the both of us. Had he gone to a different place that didn't allow relationships to develop I believe he would be in a better place. And what kind of place thinks someone using heroin only needs 45 days! Ridiculous..this place is only out to steal peoples money while they get a nice little vacation away from their nagging families who only want to save their loved ones... read more

This is a fantastic place no matter what your budget. I can't say enough good things about ASAP. I read the other reviews and honestly feel they must be talking about another place. My son loved the food and and had no issues with the accommodations. Also, over they weekends, there are great outings to offset all of the therapy and meetings. All of the staff are truly caring, professional and take a personal interest in the patients. Also, they were always available for my calls and willing to spend as much time with me as I needed. While I initially feared it was too small, ASAP turned out to be perfect for my son. ASAP is a dual diagnosis facility and they are in network for many plans. Please don't let the couple of bad reviews deter you from checking out ASAP. I have experience with other facilities and ASAP is among the best. read more

ASAP Treatment Center is committed to treating the whole person from the first moment you walk through their door. My son was immediately engaged by their Executive Director, Jason, and treated with respect and understanding. The program treats both Substance Dependence and Mental Health issues concurrently. The two homes sit on over an acre of land, surrounded by trees and beautiful landscaping. There are two people to each large bedroom. This program is a real blessing for anyone looking for excellent wholistic treatment and their families! read more

I can't recommend this place enough. Thanks to ASAP I now have 6 months and a week tomorrow. This is a 12-step program that is run by qualified caring individuals. Every single person on staff taught me something new on a daily basis. The food is amazing and is made by professional chefs. I am on felony Probation in NC and violated my probation leaving the state to attend this program, so the owner of ASAP flew about a 13 hour round trip to appear in court on my behalf. These people care and its evident in their counselling, attitude, hospitality, and all around service toward the recovery community. It's great for any budget and they will work with you. I'm trying to critically think about something negative to say about this place and nothing comes to mind. ASAP gave me my family back. I would say gave me my life back but I have such a better life now then I ever have had in the past. I honestly think if it weren't for this place i could be buried 6 feet under right now. I have alot of love for this place and the staff here. read more

ASAP is a great treatment facility for anyone seeking help building a foundation in recovery. Having been through a much larger type of facility in the past, I found that I was more capable of getting lost in the mix. This is not the case at ASAP. Since their facility only holds a maximum of six clients, we were all given plenty of care and attention, and our treatment was very individualized based on our specific needs. We would be taken out to AA/NA meetings six days a week, sometimes twice a day. It was encouraged for us to find a sponsor, begin working steps, fellowship etc. It was also suggested for us to find people in the fellowship who would be willing to take us on passes where we would attend a meeting and basically just spend time with the person. During these four hour passes, I would often go out to eat with others in the fellowship. This was always a nice opportunity to get out of the facility and experience life in recovery outside of treatment and I ended up looking forward to these outings. Within the facility, we would generally have groups throughout the day, Monday through friday. In these groups we would discuss topics ranging anywhere from the psychological aspects of addiction to coping skills. The groups were very educational and gave me new insight into the nature of my thinking, behavior, feelings, etc. In addition, there was a very professional psychologist who would have one on one sessions with us every week, sometimes twice a week. Her understudy would also visit to conduct group therapy with us two to three times a week. In my opinion, these therapy sessions were extremely beneficial for me. In past treatment environments, this type of mental health service was never offered. It was nice to be able to confidentially speak with the therapists and build trust and healthy communication with them. This is one aspect of ASAP that I truly feel sets their program apart from others. Some may need therapy more than others. Some may not need therapy at all...but for me, it was incredibly helpful. Aside from the groups and meetings, we would have the opportunity to attend the gym three days out of the week. I can honestly say that I have never used one before, ever in my life. Once I became willing to check it out, I was amazed by how much it helped relieve a lot of my anxiety and stress. Not to mention, the gym just really helped me feel healthier and more confident with myself. Since leaving ASAP, I have continued to exercise on a regular basis. Also, in terms of recreation, we would go to the park on Fridays where we had the choice of playing baseball with other treatment facilities, play basketball, or just relax outside in the fresh air. On Saturdays, we would also go for a non recovery based outing in the mornings. A few of the activities I got to participate in were go-carting, going to restaurants, seeing a movie, and going to Dave and Busters. Saturdays were fun and pretty laid back. They were a good opportunity to get step work done or just simply relax. Sundays, clients are allowed to have visitation from their families, friends, loved ones, etc. I was able to see my son and parents nearly every week during the three months that I was there. So, all in all, I can't speak highly enough about ASAP. It was a breath of fresh air to be in such a laid back, yet structured environment. Due to the peaceful environment, cosy living situation, kind and understanding staff, and solid program, I was able to develop a new sense of confidence that has benefitted me greatly in my recovery. If you are looking for a treatment facility that is not overcrowded , that deals with aspects of recovery which are not solely based on the twelve steps but also with the psychological issues involved with addiction, ASAP would be a good choice for you. With a professional staff which includes a medical doctor and psychologists, and an in house cook, ASAP is a very comfortable and accommodating program for anyone seeking help with their alcoholism and or addiction. Whether you are merely seeking a medical detox, or a full inpatient treatment regimemt, ASAP offers it. They provided me with the foundation in recovery that I have needed for so many years, and because of this foundation, I am able to enjoy life today, without the use of drugs or alcohol. read more