I contracted with Wilkins for a two-week service to remove moles from my yard. Jay said we…read moreprobably only had about three. They caught one within days. After the two weeks were done, Jay kept coming because he knew there was one or two more. In fact, he came for over a month extra (at no extra charge), checking and resetting traps. In the end, he caught two more and no more tunnels showed up in our yard. Very friendly (Jay and the office staff), focused on customer service, and we're very happy. We'll use them again, if necessary.

I've used Wilkins wildlife and bedbug 911 to get rid of an infestation of bedbugs. He came within a…read moreweek notice to help me out of the situation that we were in,he talked me through everything I needed to do. He was respectful. He was kind we had to do three treatments on that house and Jay made sure he made it right you can't go wrong with Wilkins wildlife and bedbug 911. They are five star people in my book. They specialize in wildlife rescue and wildlife break-ins.

If only all businesses and employees enjoyed their work as much as these folks do…read more Did afternoon on a Saturday I found my dogs scratching at a floor vent and growling as if something was in there. I put my ear down to the vent and i could hear some sort of scratching and knew we had a serious problem. I did not have time to do proper research and was only able to reach out to some locals who I thought might have some information. I was given one name by four different people. Bay Area wildlife solutions is fantastic. I did not get a run around. I was told somebody would be out within 24 hours and sure enough they were they were at 9 AM the next day. The problem was able to be located very quickly. A family of squirrels had pulled away some of the ceiling material so that they could snuggle up against the vent for the furnace. I was concerned that we were going to have real trouble getting a whole group of squirrels out of the small area. The technician explained to me that it is a very common occurrence and he felt that he could have it cleared up within five days. The whole process was explained to me, I was showing the traps that would be mounted near where the squirrels were nesting. I was assured that someone would check the traps every day so that none of the animals were stuck in the sun and run the risk of dying. Once they confirmed that all the schools were gone from this area a very professional job was done sealing the area so that we would not have future problems. As I was out of the area while the removal was being done, I'd like to point out that I received both voicemails and text messages letting me know the status of each day. At the end of the week, before I even had a chance to check myself, I received an email exchange with pictures showing me the work. And confirming that I was happy with the service. I want to recommend this company with my highest praise. Professional. Honest. Efficient. While I hope to never need such service again, it is nice to know that these guys are around and in the ball

I hate bats, but luckily Bay Area Wildlife loves them. We had a pesky bat whose daily droppings…read morewere interfering with our entry to the house. Bay Area was ON IT. They came out quickly, did a very thorough check, scared away the male bat, placed a trap in case it had "friends", then sealed up the house so it would not return, all to great success. Bill and Shannon are extremely knowledgeable, honest and professional. They have completely earned our trust. It has been 4 full seasons and no return of bats. Thank you Bay Area Wildlife for the peace of mind you have given me --it's so nice to know someone our there has our back!

We were actively looking for a pest control company and saw several recommendations for Activ Pest…read moreControl. Gave them a call and were extremely impressed with the professionalism of the company, employee and plan of treatment. We signed up and he immediately went to work with a very thorough first treatment.

Very professional man came out and explained the service. Was told if we had any visible mice or…read morerats they would come right away. So far they are on weekly visit until there are gone.

Prompt and fast service. Justin was thorough and made sure the job was done right. I called them to…read moretake care of my 80-year-old mother's house, and they were respectful and kind to her. I cannot recommend them high enough.

Would highly recommend Premier Pest Management's services! Justin was quick to respond to my email,…read moreand to answer my questions regarding having a Wood Destroying Insect Inspection done before my home purchase. He was able to fit my inspection in on the days I had available and arrived on time. He was professional and pleasant, was a great listener, and very knowledgeable. His services were fairly priced, and his inspection was thorough. Will definitely utilize his services in the future if needed!

Is this place for real? We purchased a home and wanted to transfer the contract. They would not…read moreallow it. I then tried to make an appointment. I spoke with 5 employees total, and no one could set up an inspection. They offered to call me back and never did. I did an online chat with Terminix and they set up a free termite inspection immediately. YEP do not even call this place. Trust me.

Find somebody else to do it…read more..... There is no professionalism at this company - particularly the office in Salisbury, MD. I have spoken with the national call center, the office in Salisbury, the sales person for the area, and area technicians. They all left me with a bad impression of the company. They need better training and they continuously remind customers of how long they have been in the business. That is just a number if it is not followed up with knowledge, expertise, and quality customer service. It is hard to get someone to answer calls at this location - let alone receive a call back. If you have an issue and request a manager - there is silence on the other end from ORKIN. You have a choice when it comes to your home and it shouldn't be ORKIN - not based off my experiences. They bait and switch the pricing (how is the price different within 24 hours). This is not behavior of a reputable company. Find somebody else to do it!

What a great company!!! I called around to several pest control companies in the area and when…read moreKeith the owner showed up I was so impressed with not only how thorough and knowledgeable he was but he took the time to explain everything and answer all my questions. He even pointed out many problems we didn't even know about that we are having fixed. So If your looking for a great company with true quality service I recommend giving them a call. I definitely will use Integrity Pest Solutions again.

From the owner: Over 21 years of experience in the Pest Control and Termite Industry. We have been a Certified…read morePurdue University Urban & Industrial Pest Management professional for over 18 years. So yes, we know bugs. Licensed, Certified and Insured. We are a Small, Local business that understands every customer should be treated as a priority. Our company was established with the goal to offer quality, professional services at a fair price to the customer. So if you have Termites, Ants, Fleas, Roaches, Mice, Spiders, or another Pest and live in Kent or Sussex County, then Call us Today. Our complete line of pest control services include Pest Control & Exterminator service, Termite service, Termite Inspection service, and WDO inspection service. Call us For Your FREE On-site Estimate today. Honest, Affordable Quality service that you can count on. Scroll down our information to see “8 Hidden Reviews” we actually have!

Mike Earnest was out technician today. Mike was very thorough and asked about any problems we were…read morehaving. After he was finished he sent me a text with a summary of his visit. I would rank Mike Earnest a 10 out of 10. Send him to our house anytime!

Do NOT engage with Terminix. They are just out to get your money. I agreed to a termite inspection…read moreand then the slick salesman sold me on a year's worth of termite protection. They installed these awful, cheap-looking plastic canisters around my tiny yard. It looked ridiculous. I said to take them away immediately. They took them out a few days later but charged $1,000.00 on my credit card. I'm furious!!!

Used them in the past....decided to give them another try. When I initially called, they said…read morethey'd have some one call to schedule....never happened. I called 3 times to schedule, left multiple messages, and then finally got a return call. Scheduled an appointment for 1 pm yesterday....here it is 24 hours later, still waiting. Just got off the phone and apparently was not on their schedule. I should have learned from our first experience....Fool me once, shame on you, fool me twice, shame on me....when will I ever learn!!!

I WAS a paying customer of Taylor Pest Control and maintained a contract for pest services. The…read moretechnician that serviced my property was the ONLY reason I stayed as long as I did with this company. I am no longer a customer because of the following: Office staff is incompetent, lies and has failed to respond to service requests. The owner Brad Taylor would rather cover for them instead of provide the services that I paid for. My initial issue was that I signed a contract and it was subsequently lost by office staff and I did not receive service for months until I inquired about why my property has not been sprayed in about six months. Second, after never having a pest issue since purchasing this property in 2018, I had an ant infestation this past Friday and called to request service since I had a contract with them. I left a message at 9am after no one answered the business phone. I called back multiple times throughout the morning because with Easter being on Sunday and family coming to visit, I did not want to spend the holiday with ants crawling all around the house and guests. Finally, later in the day, I get a call from Taylor Pest and was advised that they were closed "since it was a Federal holiday" I was perplexed as I knew this was not true, and advised the caller of such. The story then changed and was then advised that the reason now was because they are a small company and like to treat their staff well. I guess Brad thinks it is more important to give a three day weekend for your employees than to provide services for your customers? I guess you rather your customers jump through phone prompts and leave messages rather than just advising that the business decided to close on a normal workday without notice. Anyway, after getting the runaround from them and the caller not being able to advise whether someone could come out or if I would be charged an additional fee "for emergency service", I decided to go out myself and purchase supplies to get rid of the ants. Yesterday (Monday) morning, I again called about the issue and was advised that Brad would contact me to schedule service. I did not hear him. Today, I called and after again explaining my issues with the office staff, I was eventually left a voicemail advising that I would not receive service until Thursday (a week later) which I felt was ridiculous given the circumstances. I called the office and the phone was answered by the owner (Brad Taylor) who after hearing that being a current and up to date customer with a service contract, I was not satisfied with the timeframe of waiting a week for emergency service. He decided that a contract doesn't matter and said they were no longer going to provide the service that I paid for and to look elsewhere for my pest control needs. Brad Taylor tried to state his reasoning was because of the way I treated his staff; however, if calmly providing feedback to the office staff of a company about their shortfalls and how a company that values their customer should have handled the situation is "wrong" then I don't want to continue service with this company and you probably don't want to be served by them either. I would like to add that I had not talked to the office staff between the time Brad left a voicemail advising that I was on the schedule for Thursday and my calling him to let him know my concern about the wait. So, his rational about the reason for terminating service was a lie. Now I know his office staff get their values.

Initially with this company and had a wonderful exterminator care for our home. Then he moved…read more From that point forward, it was downhill. We had unscheduled visits without appointments. We had appointments that the exterminator was a no show. Then reschedule with our friend to come to the house. (We are part time residents). The entire interior visit for a four bedroom, 2 1/2 bath, and 2 car garage last 11 minutes. (This was their lead employee "Francesco". he never entered our garage which smelled of decaying snakes, etc leaving a fetid-decayin odor lingering in our home. Luckily for us these insects/pests were small. Cancelled our contract qnd recieved attitude that the inspection was completed. DO NOT WASTE YOUR TIME OR MONEY!

Long story short they are a Con Plan. On their website all reviews are 4 or 5 stars. Ever place…read moreelse they are a 1 star. And for good reason. They totally misrepresent themselves and their capabilities. If they screw up, don't expect them to do anything but give you the runaround until they come up with a way to justify why they stole your money and don't have to stand by what they say. All their customer service staff is trained to do is sell you lies about how they are going to handle it and " get you straight." After three weeks of calling and complaining to anyone who would listen, the head thief unapologetically told me they are done, the warranty is expired there are no live pests despite receiving a video of them. SCAM!! Take your business somewhere else! SCAM!