Definitely not going back to this place because they can't figure out if they want to take my disabled veteran/military ID or not. One day they accept it, the next they don't. Figure it out. read more

I went into ascend tonight, to get my high on. ordered online drove 30 minutes there. I walk inside ready to get my marijuana. when the front desk person asked if i was recreation or medical. I say recreational, assuming he was about to give me the fellow stoner look. but instead tells me we are at capacity and you cant place anymore orders. Now how does that work so i state i already ordered online and paid. but the man said it doesn't matter we are at capacity and cant place anymore orders. He must have been stoned, I tried to argue but he put his foot down. and wouldn't give me the refund on the item i just bought. so yea i understand why this place is at 2.6 stars because this place is like the roach of a blunt, but only 10% thc. read more

Blew my high! My experience with Ascend was less than stellar. I placed an online order and drove to the dispensary just to be denied service. Upon entering the lobby area, the associate at the front desk was rude and dismissive to the fact that the store should not have been closed at the time. He stated that the shop could not sell after a certain time and the time he stated was inaccurate (Maryland Law states 11:00pm). Moreover, he would not provide his name as to avoid exposure by this review. I am extremely disappointed with his conduct and the inability of the dispensary to effective manage the expectations of it customers. I've personally witnessed the shop close before their posted hours multiple times. Speak to your associates about proper communication and post something on your website regarding correct hours of operation and "cut-off times." read more

Amanda at Ascend is amazing, always recommend great products for what you need. Staff is always ready to help.

Cashiers refuse to help you. Lots of rules not posted about their posted sales. Having tip jars out when you dont help people is just ignorant. Prices are exuberant. If theres another place near you, go there. read more

Medical user from out of state, in MD for the week. This place was super convenient to my hotel. Outstanding experience! Everybody was super nice, and my budtender, Brian, was so very helpful - Very knowledgeable, and very interested in getting me what I was looking for. Knows the terpene profiles to get you the kind of experience you want. Knows the products they have on hand. Great energy too. I laughed when we left and said he was like the Guy Fieri of weed, and if you have anything against Guy Fieri, there's something wrong with you. Go watch Shane Torres' hilarious defense of him on YouTube. Anyway, where I'm from, prices are outrageous. I was very pleased with what I got - on sale too! Idk why this place doesn't have more stars. I've been to dispensaries in CO, LA, CA, IL, AZ, and other ones here in MD, and this seriously might be the best experience I've had. And I've had some great experiences, really. But never had a BT so knowledgeable and eager to help provide a good experience in the dispensary and after. 10/10 absolutely recommend read more

Just read some very negative reviews but I have to say that I've never had a bad experience at Ascend. They are all very friendly and helpful - I've never walked into the dispensary without at least a couple employees saying Hi and offering help. They are efficient - I've never been in the place for more than 15 minutes! I've always gotten exactly what I ordered too. I've been to the dispensary on weekdays, weeknights, weekend days, and weekend nights, and the service has always been great even when they're crowded. I have no complaints. read more

In Illinois one dispensary is pretty much like the next all serving the same slop. Bud tenders are merely order takers they confirm my order take my money and bag the merchandise and expect a tip which is hilarious. May as well use vending machines with AI automation ...they'll probably have more personality as well. Go to Michigan folks you can see jars of buds talk to someone about those buds prior to purchasing and enjoy the experience as it was intended. read more

No longer offer a discount for renewal Prices aren't what they were with true wellness Place is a joke now Will only stop when I have to Nature care and wellness in Cecil county is way better and worth paying for the toll read more

You know something ! I have living around here for 20 years and I heard and seen there products ! Its far from GRADE A ! My friend told dont go there ! So Im not going to spend my Social Security Money in this Place ! Im a Dietbetic and other Pain Issues ! Im sticking with MOOD ! Ive used them since Legalized in MD ! Its a price but Worth It ! Excellent Service and Quick Mailorders and Discounts ! So Sorry Dispenser ! Ive called alot when it was Wellness ! read more

bought a vape pen and it didn't work and they won't take it back without the wrapper place suck

acsend is one of the worse dispensaries in harford county. items that are sold here for $40 I have found at other locations for $25. The selection here is horrible and the customer service is mediocre. It was such a better experience when it was True Wellness. read more

i've been coming to this place for a very long time now, and I've always came later on never during the day, but I will not be returning during the day ever again. It was me and three other customers I walk up to the counter and I try to place an order and she tells me that I need to go to the kiosk even though they aren't busy at all. so I go to the kiosk this security guard was very nice and helped me through the whole entire situation. called up to the counter immediately and start my order she's waiting for the items from the back and I get a phone call. She tells me that I need to step out to answer it even though there's only three costumers my two second phone call was not good enough for her. I proceeded to pay, and she tried to hand me change back twice I simply tell her that she already handed me money back, the place is a joke during the day read more

Got great service. King took me through the various options of vape pens and the cartridges. Then he walked me through the options and the ingredients, so I could make an informed choice. While there were several folks being served, I was out of the shop in very little time. Ascend is well organized with thoughtful staff. read more

Have never had an issue at this dispensary and the longest I've had to wait was maybe 5 minutes. Also very good prices, not sure why all the bad reviews. read more

So this place is frickin awesome. This is the only place I will go for vapes. They have sweet prices and I have always been greeted and treated nicely by the staff. So overall 10/10 def would recommend - if I could give more stars, I would. read more

I would recommend shopping with another dispensary over Ascend . The customer service is terrible and you cant make a report to the manager because they have an unprofessional attitude as well and dont want to give you they name to report . They also advertise flower with pictures representing some of the strains but once you actually purchase the strain it looks nothing like the picture . Exchanges and returns are to they discretion when they are actually suppose to do whats rightfully in they power to make the customer happy and that just doesnt seem like theyre goal . read more

Very disappointed that Rise no longer offers Topicals for Recreational. I have RA and also broke a hip. Synergy (cool) Topical was the only thing that relieved my pain. I'll be spending my money elsewhere. read more

I don't know why people have rated the dispensary with only two stars. I think the place is great. The line is short if any. They have great inventory, and the help is nothing but nice. read more

I went in last week, for the first time after True Wellness sold to Ascend, what a mistake! Customer service was terrible, as a "first" time customer I was not explained how their store worked. The person at one of the terminals only reached her hand so I could give her my ID and Medical Lic. The inside of their store is not inviting at all, it was super hot in there, and no one asked if I need it help, I had a customer explain how things worked. I did ask one of the workers if they still had their veteran/military discount, but they don't. Keep in mind this is a military town. Their excuse is lower prices, however, other dispensaries offer specials and discounts that are compatible with their "lower" prices. Overall super disappointing experience, selection is limited, no more friendly service. Sad to see that once a great dispensary is no longer great. Find another dispensary, Ascend is riding on True Wellness's success once had, don't be fooled. read more

The employees were very knowledgable and helpful. The service was great, Will definitely return.

I would reccomend taking your business elsewhere. True Wellness was an amazing dispensary, and Ascend bought it and turned it to an uncaring, money hungry, big business. That's what happens when the small companies are bought out by large corps. They only care about preparing for recreational sales and have forgotten that this all started out medicinal. If all they care about is recreational I will be taking my business somewhere still small and local. Don't be fooled by the prices, they aren't worth it. read more

i'll keep it simple. do not support this place! they are pushing bad & overpriced products to the community. if you want a new spot, we all go to enlightened dispensary, many of my peers have transitioned to enlightened. way better with everything, like wayyyyyyyyy better!!!!!!!! like super better, like its not even a comparable! they should change their name to descend. read more

i ordered a rythm vape online and they had a picture of the rythm vape and the name and when I get there they gave me a shine vape and told me it's the same thing and I can't get a refund. there are definitely the same thing one is a rythm and one is a shine. then they told me basically there's nothing they can do and i couldn't even see what I was paying for it was in a bag. worse dispensary I've been too I only went there spec for the rythm vape I will never go back there ever again. if anyone reads this be careful what you buy there and look at what you get before you pay. read more