Updating this to say that I did meet with the director and she was kind and open to feedback…read more There seems to be a willingness to examine what's going on. I hope solid changes can be made. There were some positive encounters with a couple of staff members. But I am still concerned that changes to dietary needs may not happen quickly enough. The overall quality of care is not good. The attitude of many of the nursing home staff is not positive and there were some major mistakes made while 'caring' for my dad. Staff was unresponsive to concerns and did little to alleviate our concerns that our dad was in good hands. Bones were found in his food and he's supposed to be on a soft diet and little supervision to what or how he's eating.

Fair to poor quality of care. It was extremely difficult to get the attention of the nursing staff…read morewhen my husband needed assistance. However, the most serious issue concerns the management of medicines. The person in charge over the weekend confused the medicines. For example, she was going to give my husband 75mgs of a certain medicine (25mgs 3 times/day) when he was supposed to receive 12.5mgs once a day. Plus, the rehab's doctor ordered a change of the antibiotic my husband had been on for an infection. She claimed that the antibiotic contained an ingredient my husband was allergic to (this was false). It happened that I was monitoring the medicines to I noticed these discrepancies. I doubt this was an isolated case. Additionally, the food was practically inedible. The only positive is the attractive physical plant.

Great physical therapist with friendly staff. I used to think PTs who saw more patients at once…read moremeant less quality care but I was wrong. Definitely beats Pivot which is more individualized. I stopped going and started going somewhere else great I felt was better but still strongly reccomend Dr. Seyoum.

Dr. Seyoum is a gentle doctor who will fix your aches and pains. I had a groin injury that…read morebasically sidelined me and ability to walk. Doc Seyoum took the time to work with me and get me back to walking every day. I highly recommend him.

It stinks so bad. It always smell like urine. I don't think they ever clean in there.read more

It brings me joy to be able to say that Sligo Creek Healthcare was the best decision I could have…read moremade when deciding which rehab facility to go to. There was a mix up and I was led to believe I was going home when I was discharged from the Hospital, but medical transport pulled up to Sligo Creek. I was resistant at first and did not want to stay but soon decided to stay. The nurses that cared for me were so caring I soon came to miss them on their day off. Because of my condition I ended up staying 6 months. Do not judge the old bldg. to the staff or the facility's ability to care and treat you. Sligo Creek is at the top of my list if I ever need to enter a facility as a resident. This is how much I liked and appreciated the care I received.

I worked here and the staff members are great. I just wish it smelled better and was kept up a bit…read more I think the epidemic of lack of nurses and overworked nurses is true and so I think they need a lot of grace. However, there are lots of changes happening corporately which is awesome so I'm happy to see that go into affect.

My brother, a veteran was admitted to this place on July 14, 2022. With the help of Veterans…read moreAdministration, I had him removed and placed into a decent, caring facility 2 weeks later on July 28th. You've read the reviews on this place, now believe them! This place has no business caring for people! My husband and I were required to take a covid test when we arrived. We were both handed a box and told to read the instructions and take the test. The woman told us to go to the kiosk, register and take the test. Seeing so many people walking around and no dedicate area to take the test, I went back to the desk. We were told to stand in the entrance...yes, we were swabbing our nose as people were going in/out of the building. This was embarrassing as well as disgusting! We took my brothers clothes and other necessities on the 15th. As I entered the facility there were people loitering in the hallway. Staff were talking loud, joking and playing with each other. The smell of urine in this facility is horrendous! As my husband opened the closet to hang up my brother's clothing, a large bag fell out with someone's belongs. I checked the drawers and they too were full. Two days he was moved. We found his clothes in a plastic bag with whatever remains were on his food table. Hiss new underwear, socks, and deodorant were missing. VA transport picked up my brother for a doctor's appointment and when I met them at VA Hospital. I was told that my brother needed to be changed. Yes! They sent him out probably with the diaper he had on the night before! As we were talking to the doctor, he asked the doctor if someone could change him. The doctor looked at me, I was so embarrassed. The next day I found my brother in the bed with a sheet draped across him, and the door wide opened. He told me that she had been gone for a long time. I closed the door and stood there for about 10 minutes waiting for someone to come back. My brother had a stroke, and could not feed himself. They were putting his tray on the table and removing it, if he doesn't eat. VA was paying them for full-skilled care which means someone should have been feeding him. My brother's room was extremely hot. I was told that the heat had to be left on because the man in the room with my brother had breathing problems and need the heat to breathe. WTH! It's 100 degrees outside! My brother was sweating badly. I contacted Veterans Administration and told them of the situation, and they immediately started arrangements to get him moved. Just 2 weeks after my brother entered this facility, I was finally getting him out! He is in a beautiful, loving facility that is taking good care of him. One other thing, don't let the manicured lawn with the flowers, videos or pictures fool you. The inside is a dump full of some uncaring humans. I say some, because I know there are some people working there who truly care. You have been warned!

Came strictly for consultation with Dr. Frye. Pain relief is still caught up in committee, MD…read morestate registration should come eventually. Dr. Frye is exceptionally well-versed in use of cannabis for pain relief. Her broad range knowledge is evident in her questions for the patient. Dr. Frye provides answers that other doctors have been unable to provide. The substance distracts the stronghold of chronic pain. The substance has anti-inflammatory properties. Chronic pain sufferers know all about the pain of inflammation. When finally available, lives will change for the better with use of medical marijuana, tinctures and salves. If use of these substances provide relief of suffering that allows people to reject expensive addictive pills----that'll be a good thing. Come here for expert advice.

My 11-year-old granddaughter was diagnosed with Amplified Muscular Pain Syndrome and was taking all…read morekinds of pain relievers to no avail, missing school, unable to sleep, and relying on a wheelchair when the pain got really bad. Initially, we thought the only option with documented success was a specialized out-of-state hospital treatment center. We knew it would take weeks to get accepted into the program and then to hopefully get it approved by the insurance company. We thought we'd try bringing her to Dr. Frye for relief during the interim. The drops and salve provided immediate improvement. Her pain level is no longer 8-10. In fact, she rarely mentions any discomfort now. She's sleeping through the night and has less anxiety. She also suggested eliminating foods that have shown to cause inflammation which we've implemented. Needless to say, we are totally pleased and have no need to pursue the other intensive rehabilitation treatment center option.

Quite mediocre for outpatient compared to the care I received at Shirley Ryan in Chicago for…read morephysical and occupational therapy. Doctors take months to get into as well.

THEY OVERCHARGE AND DON'T PROVIDE ANY BILLING SERVICE. THEIR BASIC SERVICES SESSIONS WERE INVOICED…read moreTO ME AT $600 PER 45 MINUTES. THAT IS OVER 3X THE GOING RATE FOR THIS AREA. 1.) The Physical Therapist was wonderful. I take no issue with her or the treatment she provided. 2.) I went three times and each time was 45 minutes or less. I paid my copay when leaving each time (100$) 3.) Each session was basic exercises that I should do. I did not receive needling, massage, or any hands on treatment. I was all demonstrating exercises. 4.) A month or so after my last appointment I received the bill. 1,800$. Minus my copay and what BCBS was willing to pay for in-network service, I am being invoiced $1,000+-. 5.) This is triple what an expensive PT session costs elsewhere. 6.) I called the billing department and they sent me paperwork that didn't agree with the BCBS Explanation of Benefits. I tried calling the head of billing to see why it was so high. I checked their website but didn't see anything about billing amounts or questions. I called the patient advocate who recommended calling the head of the department and gave me the contact. The contact no longer worked with MedStar and the person I eventually found said that they charge by the exercise in 15 minute increments. BY THE EXERCISE? I asked her to check. Never heard back. Figured that they realized they had gotten the right amount between BCBS and my co pay. 7.) Just got a new bill for... $1,000 +- with no explanation. DO NOT USE THEM OR MAKE SURE WHAT THEY CHARGE BEFORE YOU GO. 600$ PER PT Session is not reasonable and certainly not without prior warning that they charge 3x what other places charge

The caregivers and therapists are kind, skilled, and massively overworked, but the management is…read morecompletely disorganized, leaving dangerous gaps in overall patient care. My father's call button did not work; when he was discharged his prescriptions were submitted incorrectly and then canceled, so we had no way to access his critical medications; follow-up care, which was supposed to be arranged by them, was delayed by days. Importantly, as we tried to deal with this cascade of issues, no one answered the phone or would reply to an email. Completely irresponsible, and unworthy of the people who do the bulk of the labor there every day.

Good care, given challenge of staffing levels at all such facilities. Clean, good security,…read morepleasant staff, nice time, good food.

I would rate them a ZERO not even a one star. This place is notorious for the lack of care they…read moreprovide its patients. I have never been to jail or prison but, but inmates probably receive better treatment than this facility provides. Majority of all the nurses are lazy and don't really care, it's all about passing duties on to others The administrative staff is complacent and aware of the problems that exist here. This place really needs to be shutdown. It is rachet and nothing is medically appropriate for patients wellness. Closed the doors!

I am currently at this facilynow and the reviews about staff laziness and lack of care is true. I…read morehave even had a nurse steal my stuff and admit to it to other staff that they did it and he came to work the next day and came to my room and laughed at me personally standing in my doorway. They sleep on the job which I will try to add a picture of that if it loads and they argue and raise their voice while tally to you like a child. They stick together and don't log or rectify complaints, they try to act perfect and for their jobs only when they had department heads or student nurses around. They don't clean or take care of call bells and the kitchen constantly misses food off of trays and sends up sandwiches like pb and jelly or turkey sandwiches as dinner with one piece of thin sandwich meat. They also label you as trouble when you make them do their job and they take your narcotics and give you water or other pills so they can take them. I had dilotted and it was a cleat solution that a nurse tried to pass water to me instead and I called her out on it and she stuttered saying she was going to bring me back my oriymedication because she knew I caught he and eventually got off and never came back . She kept on saying she was waiting for the medication to come in! They are lying, lazy, thieving, rachet, no good , just trying to get a check hoodrats that need to be shut down or all the staff needs to be replaced bunch of idiots and I suggest you find your loved ones a better place to go to. And it is worse than a prison!. Proof the nurse sleep on the job at the desk

Dr. Klein keeps me straight - literally! - my upper back has a tendency to curve, and over 10 or so…read moreyears he has been applying his "orthodontics for the spine" protocol, including adjustments, "Original Strengh" exercises, and the Deniroll. I am now on "maintenance" - I go in once a month for an adjustment and to check up on my exercise routine (which I have been doing religiously this whole time). Recently I had a physical with Jacki Bradley, the resident NP - she is personable, thorough, and very knowledgeable. All of the staff is friendly and easy to work with, and the facility is beautiful. Five stars for sure!

I am writing this review as a last-ditch attempt to get the office's attention and as a warning to…read moreother potential patients in the future. My emails have been left unanswered, texts have been left unresponded to, and the mailbox for every number for the office I have tried is full and hasn't been cleared for months. To start, I had a great experience until January of 2022, but afterwards, my experience with Got Your Back has been an absolute nightmare. While I paid up front for a 12-session treatment plan, I only received 8 treatment sessions before the office closed with the promise that Dr Klein would be in touch. Months have passed and I received no call from him. To add insult to injury, the office has sent repeated invoices for the treatment I already paid for despite me speaking with the billing office two months ago and them telling me to not worry and that it was simply a clerical error that they would be sorting out. Fast forward to this week, when they sent me a letter saying that I was delinquent on payments and they would transfer my (already paid) balance to a debt collection agency. They have been consistently unresponsive and unprofessional through this whole ordeal. I have received no offer of refund or completion of treatment plan, and instead been hounded for payment which was already processed months ago. Overall, it is a shame that GYBTH has come to this because the care was truly great beforehand. I only hope that this finally gets the attention of the office and catalyzes action. If not, I highly recommend you take your business elsewhere.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!