I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

I love this clinic. They care, from the front staff, MAs, Nurses, and especially Dr. Rafii…read more I am a woman of size, and though have lost more than 140 lbs through nutrition, I have still been treated poorly often by the medical field. Dr. Rafi didn't treat me poorlyi. He believed me. He asked what I needed from him. He gave it. He asked for me to have my MRIs coming up, ordered by my neurologist, sent to him (Dr. Rafii) and we would see a way forward. Breath of fresh air. Office staff is friendly and efficient. Cannot recommend more.

First time I show up to this place, and I found myself very impressed with the office! This will…read moreforever remind me never to judge a book by its cover. I sat and waited for Dr Cook for more than an hour on May 25, 2023. No one seemed to care how long I had been there, so I went up to the receptionist, and identified myself as a new patient again and also to let them know I was experiencing a very long wait for an appointment that should have happened an hour ago. The response was oh he's in surgery today. So although I was very perturbed, I brushed it off and rescheduled. Today is June 15th. Today as I walked in again to check in, I was approached with the same paperwork to fill out again that was unused the last time. I tried making an office clerk aware that I had already filled that out the paperwork the first time I had been there less than a month ago. She wanted me to redo the paperwork. I told her I wasn't having it and that my paperwork should be somewhere in my file. After several attempts of trying to get a few words in to this lady, I finally just buttoned up Fired Dr Cook then gave the lady a little piece of my mind. Surprisingly, there were approximately four or five other ladies at this massive counter and not one tried to take over, or try to interrupt the lady to explain to her that she was being rude and unprofessional by assuming and interrupting. It's beyond my understanding how anyone that works in a medical staff will assume anything. As I was leaving, I asked Dianne if you could have Dr Cook call me so that I could explain why he was no longer going to be my neurosurgeon, they told me that he was running about 45 minutes to an hour late again today. No one called me however in a Baroness Dianne did tell me I should call and see if he's behind schedule today. At that point, I knew that this relationship wasn't gonna last and he wasn't gonna have a job with me. I'm trying to understand, and I know that I am a bit frustrated right now, but would it be so wrong for me to think that it's the doctors staffs responsibility to place a call and say hey we're running late today. We know that you are busy as well, so we wanted to see if you could come by a little later, as opposed to being here in an office, sitting down, staring at other people that are doing the same thing. From what I understand my procedure has been estimated in about half $1 million. This is the worst medical staff in Austin, Texas and by the looks of things Dr Cook doesn't seem to give a rats ass about any of his patients, New, and I would imagine existing as well. If you were considering neurosurgery look elsewhere. Don't let the beautiful office space fool you. This is not the place if you're a busy person or keeps schedules and appointments like I do! Good Luck!

This was my second go round with Dr. Cook. He fused my lumbar spine a year ago and now it was time…read moreto do a cervical disc replacement. He and his staff are still top notch!! Very thorough at explaining the processes and options. I will not let another doctor touch my spine!!

Been a patient of Dr Thai for several years. Not sure who these negative people have seen, but he's…read moremy favorite doc! Always is kind of, answers all my questions, and continues to provide excellent care!

seems like he knows what he is doing, but his communication skills are abominable. people at his…read moreoffice seem helpful, but they quite often do not answer the phone nor return messages.

I am a stalking victim and have had my medical records stolen over a half dozen times. He refused…read moreto treat me because I didn't want my DRIVER'S LICENSE photocopied for my protection and either couldn't or wouldn't give me ANY assurances as to the privacy of my information if I allowed it. So he declined to treat me and now I am left to find another doctor; THIS IS WRONG and no victim of domestic violence or stalking should have to endure this kind of bad medical care!

A great surgeon. We are fortunate to have him here in Austin. My husband is now walking the dog…read moreagain on a daily basis. For one year he was unable to accomplish this as his weak leg would cause him to fall at any given time. 6 weeks post op and some pain is present but manageable. We are looking forward to traveling again. Thank you Dr Loftus. The staff is super sweet too.

Even though Dr. Chew couldn't help me with my problem (as they are a smaller clinic), he and the…read moreentire staff were all so warm, kind, and accommodating. Dr. Chew is beyond knowledgeable and anyone looking for a well-rounded pain doctor who can handle the basics of any pain condition, look no further! Give him a shot and you won't regret it, even if he can't directly help you.

Dr. Chew was highly recommended to me by my primary care doctor, and I must say he genuinely cares…read moreabout his patients. Dr. Chew patiently took the time to discuss all available treatments for me, and he really has a thorough understanding of back pain and is definitely up-to-date on all current treatments available. He explained each procedure to me step-by-step and was very helpful. An easy five-star experience!

I hardly ever write reviews... but this one is long overdue…read more I had been seeing Dr. Raffi for about a year, and due to personal reasons I had to switch Dr's for maintenance of flair ups. I'm starting an intensive physical therapy program and hoping I won't need maintenance for too much longer. That being said, I am grateful for the time I had with Dr. Rafii. Dealing with a chronic pain condition can be stressful for the Dr. and patient both. But navigating those waters of trial and error didn't seem bad at all with him. It felt more like a team collaboration. Even when times were easy to give up and refer me out...he didn't. It was actually that exact act of kindness that made me want to explore outside of the box of just traditional pain meds. I felt like I had a cheerleader as cheesy as that sounds. It's really hard to find a good Dr. these days and especially one that makes you WANT to get better. Kuddos to you, Dr. Rafii. Thank you for your help. I would definitely refer you to anyone in need.

This was our second visit to Dr. Raffii and his MA Rosa…read more It's an extremely pleasant and well organized pain management center. The front office has many processes that assist in this level of organization. We have never experienced wait time here. Tom is so appreciative that Dr. Raffe takes his pain issues seriously and worked to find a potential treatment in pain relief for him. (Life changed for us when we had a serious motor vehicle accident 4/2/2022. Our plans to travel during retirement may have to be on a very limited basis based on Tom's back and neck pain.) His PCP and Neurosurgeon despite being great physicians weren't able to offer a plan of action. The consultation at Diagnostic Pain Management has offered some hope. Dr. Raffii ordered an MRI to see about his spinal column status. We are here to review the results. Although at our age it is expected that there will be arthritis, there appears to be some fluid that is likely caused from the incident. Hopefully the test injection that Tom will undergo next week, will support him going forward with the appropriate medication to help in controlling the pain in the lower back. The second injection Tom will have is a steroid injection into the cervical spine. Thank you so much Dr. Raffii and Diagnostic Pain Management Team!!

I read the reviews on Yelp about Pain Specialist of America. I've been to the surgery center and…read moreI've found everyone professional, caring , and my Dr was beyond outstanding.( Dr Gutierrez) Everyone involved from start to finish and follow up after surgery procedure great. I've had several procedures done. very happy ! I know you will be too!

The doctors at PSoA are great, but their surgery center is a price gouging money grabber with no…read moreconcern for patients. My insurance never covers anything the doctor recommends to help resolve my chronic back pain, so I always have to explore out-of-pocket costs. Most recently, for a 15 minute injection procedure that my insurance once again denied, they offered me out of pocket costs of: Doctor - $250 Anesthesia - $250 Facility costs - $11, 286 That's an outrageous cost for a 15 minute injection. If you need to see the doctors here, they've always been great. But be wary of the surgery center - they are only there to squeeze as much money out of you as possible at exorbitant prices. Don't worry, your insurance company will get a contractual cost that is a fraction of that, but for those of us normal Americans, we get the highest price possible knowing they can try and prey on your desperation to make money. Find another surgery facility if you need something done.

Dr. John Gburek is an exceptional pain Dr. He really cares about you as a patient and wants to ease…read moreyour discomfort. I have been seeing him for a few years and he offers great medicinal treatment for my discomfort. He treats you as a person and not just another patient on his list.

A year after emergency surgery I was still having pain. I was sent to Dr. Gburek at the Westlake…read morelocation. All his staff is super helpful. The front desk is great about sending you reminders for all your appointments. Dr. Gburek takes the time to answer your questions. My pain is now well managed under his care.

Great experience and would highly recommend !!!!! Dr Peck was so great to work with. Hope I don't…read morehave to ever go back but if I do I would look forward to it.

Dr Rahul Sarna MD is an amazing person & an excellent Pain Med doctor. I am a World Trade Center…read more1st Responder (9/11/2001-NYC), I live in Austin, Texas. Unfortunately one man's loss is another persons gain. I was gaining strength & mobility after seeing Dr Sarna after 6 months of epidurals; while continuing avoiding back surgery. I'd say give him a try, before considering surgery. He is kind, professional & really knows his stuff. I appreciate him & will miss him. He has a sense of humor-5 Stars in my opinion. (Dr Rahul Sarna has left his practice in Austin & will be resurfacing in San Marcus, Texas; between August 11 & Sept 11, 2022-Google him) Good luck! Conditions He Treats: Back & Spine Arthritis / Facet Disease Degenerative Disc Disease Facet Joint Syndrome Herniated or Bulging Discs Low Back Pain Post Laminectomy Syndrome (Pain after back surgery) Sacroiliitis / SI Joint Pain Sciatica Spinal Stenosis Thoracic Pain Head & Neck Headaches Myofascial Pain Syndrome Neck Arthritis Neck Pain Occipital Neuralgia Trigeminal Neuralgia Whiplash Treatment Knee, Leg, & Foot Degenerative Joint Disease Diabetic Neuropathy Hip Bursitis Hip Pain Knee Pain Peripheral Neuropathy Plantar Fasciitis Shoulder & Arm Arthritis Bursitis Carpal Tunnel Syndrome Shoulder or Arm Pain Other Pain Areas Abdominal & Pelvic Pain Cancer Pain Complex Regional Pain Syndrome Fibromyalgia Syndrome Phantom Limb Pain Postherpetic Neuralgia (Shingles) Reflex Sympathetic Dystrophy

This guy is a complete jerk. He didn't listen to me at all…read more Talked right over me. He suggested I undergo a mbb procedure, So I did. I opted to not be sedated but once I was halfway through the procedure I felt nauseous and made the comment..."I think I should have been sedated." He said well I could have given you a Valium. That was never mentioned before. And after I got home I was in sever pain, and my foot was numb. So I called t he office. 3 hours later the doctor called and told me that it was normal and temporary and acted irritated that I dare bother him with such trivial matters. And to call him the following day. This guy has zero communication skills, the bed side manner of Atilla the hun, and no compassion at all. I have already made an appointment with another doctor. Wish I could get my $500.00 back. The procedure not only failed but it made the pain worse. Thanks for nothing DOC