This has been my dental office for 26 years! I went on the recommendation of a coworker when I…read morefirst moved to the area. Since that time, the office moved locations from an aging building in Ashland to a gorgeous new space in Southborough! The office staff are friendly and thorough. We had a wonky insurance policy that only provided X-ray coverage every other year and they never balked at the request to check with the insurance if it was an "on or off year" for me and my young kids. I cannot say enough about the hygienists at this practice! I have grown close with one and going in for my cleaning every six months is like catching up with an old friend over a beverage. Dr. Rubin is calm and non-alarmist. Dr. Silva is engaging and attentive. I have not met Dr. Gene but hear he's great, too! I have never hesitated to recommend this practice to anyone in need of a new dentist!

Everything stands out about Family and Cosmetic Dentistry. Front desk reception is always…read moresensitive and caring, as well as business like. Dentists practice with absolute professionalism, give the best advice I've ever received and do their jobs without error or doubt. Dr. Rubin knows his patients and makes you feel as important as you are!

Very appreciative of the staff here- they are very kind and flexible! I've gone through headaches…read moreof dental treatment at past dentistries... Dr Almaawi welcomed me and my frustration into his office and guided me to happiness every time I look into the mirror! (From someone who has been through failed implants,bone grafts, gum grafts, temporary bridges and more) -- all I can say is ... trust the process! He recommended me to a wonderful surgeon (Dr. Norman Lee-Newton) to help with my most urgent need. Once my healing concluded, Dr Lee communicated with Dr Almaawi about my dental status & handed the baton back.. from there, the Ashland family dentistry finished up the cosmetic work which lead to what is now my BEAUTIFUL smile. (They are professional, have a clean office, and offer a fair price while offering flexible payment plans if applicable). Thank you again to everyone who helped me through my dental challenges this past year!!

I had a dental emergency and they got me in the same day! They fixed my tooth and even made a crown…read moreright there on the spot no waiting, no pain, just amazing care. Everyone was so kind and professional, and the technology they use is incredible. If you ever need fast, high-quality dental help, I can't recommend this place enough. I absolutely love this office, dr Almaawi is the best

I had a cleaning with Lexi today, I normally have my cleanings with Sarah but she's out on medical…read moreleave and Lexi is a 4th year dental student who was filling in. She was very knowledgeable and did a great job with my cleaning. Informed me things I've never had anyone answer before about my oral health. Even knew that I sucked my thumb as a little girl. Not bc I have an overbite, braces took care of that lol. She did a great job and I wish her all the best moving into her career as a dentist. I am confident she will do well! Thanks again Ashland dental, everyone from front desk to doctor Saad are great!

The staff was great, extremely friendly and attentive. Very welcoming and clean, no long office…read morewaits, quick appointments, accepts various insurances and great parking! The team was very nice and informative. Dr. Saad provided excellent service and explained things thoroughly.

Ashland Family Dental is where you'll find Dr. Hong To fix…read moreup your mouth to smile She really goes the extra mile! The dental hygienists are great You'll rarely have to wait... You'll also find Debi Who is always ready To schedule your next visit And to take your money She is also a real honey!

From the owner: Cosmetic and family dentistry, crown and bidge , implant, root canal, extraction, bleaching,and moreread more

It's an outstanding experience from reception, to cleanings, to minor dental work to major dental…read morework. Dr. Tanzi and the team are well trained, seasoned and compassionate pros. Dr. Tanzi is an outstanding dentist who embraces newer technologies to make for a better patient experience. I love the crown in a day! In several situations, she personally made sure I got to the right specialist and talked directly to them about my situation before and after my visit - great follow-through. Whenever I arrive at the office, I am consistently met by staff who truly seem enjoy their work, colleagues and patients. I am impressed and thankful for the great care and personal follow-ups I have received. Love this practice!

Good at cleanings/dental work, but very concerning business practices/policies. They tell clients…read morewho have Dental insurance that they have co-pays for cleanings (like medical co-pays) when in reality they are "OUT-OF-NETWORK SURCHARGES". I called my insurance who confirmed there are NO such thing as "co-pays" with our dental plan! When I confronted the office manager and subsequently the dentist about this (after being a customer for 20 years), the dentist told me to "think of insurance as a coupon". I'm sorry but our Dental Insurance is not cheap and is in no way "a coupon". Their charges (and extra surcharges) for any type of dental work are astronomical because they are "Out of Network" with all insurance plans. They also added a ridiculous, rigid policy charging if you need to re-schedule an appt. They are now in it to milk every $ possible from you....very sad that they went this route!

Dr. Sunners is very thorough and conscientious regarding the health off my teeth. I always feel…read morethat he has my best interest at heart while repairing and maintaining the health of my 73 year old teeth!!!

I went to Dr. Sunners to have my crown put on last week. I was sitting on the dental chair, and…read morethe chair was put in the flat position. To my surprise, Dr. Sunners then asked his assistant to help putting in the crown. I was lying down flat on the dental chair, and the assistant was holding a metal tool with my mouth wide open. The nightmare began. The metal tool that the assistant was holding slipped straight down to my throat. I was horrified. I was fortunate that I could cough out the tool to avoid a disaster in the E.R.. When I texted Dr. Sunners the day after letting him know what a horrific experience I had, he responded lightly and responded that his assistant was very competent instead of apologizing to me. That is a very unforgiving incident. I will never go there again.

I was with this practice for quite some time and eventually got my spouse to go with them too…read more But, at some point, I began to notice a kind of "upselling" and "switcharoo" tactics that made me begin questioning things. For me, it started during an extraction when during the procedure they began to pitch me on different options that were never discussed prior. Not knowing anything, I blindly agreed to one option which cost me $1200 out of pocket. I blame myself for not stopping right there and getting the details, but when you're already anxious and in the middle of a procedure, there's little time to think and respond thoughtfully. Both my spouse and I got the whole "night guard" pitch which was, again, during our procedures. It's not prudent, to me, to be stuck in a chair with people's faces staring down at you being pitched an upsell! Now, it may be coincidence, but when I arrived for one visit I noticed a beautiful, expensive Porsche in front. While sitting in the chair, Dr. H was talking about a new boat. It was uncomfortable, especially knowing how much I was paying even with good insurance. The last straw for both of us was when we went in on separate dates for routine cleanings. This was covered by insurance and should have been in and out business. However, we were BOTH denied our cleanings and told we needed new X rays, which we did - because they told us we needed them. Once they did the x rays, they told us that they could not do the cleanings because we each needed deep scaling. Again, we were denied basic cleanings and told we "needed" deep scaling. That meant 4 separate appointments, one for each quadrant. The cost? $350 out of pocket PER SESSION. This was after the insurance cut. Both my spouse and I had the exact same pitch that we needed deep scaling despite going at different times. Later, I spoke to others who had the same experiences. Well, we went to another practice down the road. They asked us to get our x rays from Dr. H who told us it would be $70 each. I was flummoxed. Our new practice said that was ridiculous and got the x rays themselves from Dr. H without any fee - practice to practice. The new practice examined both my spouse and I and said that deep scaling was unnecessary and our teeth were in actually in great shape. We are very happy and have never once been upsold on alternative options for procedures, night guards, or deep scaling. It was clear that they would have made a lot more from that deep scaling than the basic routine cleaning and that is the reason for this review: $$$$ I gave two stars because the staff they have are very friendly and the doctors, themselves, are a lovely couple. They care about their customers and I respect that. However, they are also a business looking to make money in ways that I don't particular find comfortable. I hope things have changed there, but if you go, be smart about what you need and how much things cost. Get quotes before you have any work done!!

I have never walked into a Dental Office where the whole staff is smiling. I love Harelick Dental!…read moreDr. Scott and Dr. Natalie are so personable. They thoroughly explain what needs to be done and make me feel comfortable under their care. Abby, the receptionist, is so friendly and accommodating with scheduling appointments. The Dental Hygienists are great too! Over the last 3 years I have had great experiences and would highly recommend Dr. Scott and Dr. Natalie.