In the fall of 2020, I had several appointments with Dr. Shari Diamond at the K Street office. I…read morefound her very distant, not at all compassionate or concerned about the pain I was in, and condescending and dismissive of my concerns. It was the pandemic, of course, and pre-vaccines, so I tried to give her the benefit of the doubt, but it was such an unpleasant experience to see her that I stopped going and found another specialist at a different practice (who was fantastic). Unfortunately, the fantastic specialist at the different practice retired and when I called Arthritis and Rheumatism Associates to make an appointment with someone other than Dr. Diamond for another issue, I was told that was not possible. The receptionist transferred me to her supervisor, who confirmed that about a year ago (2025?), Arthritis and Rheumatism Associates implemented a new policy whereby patients who have previously seen one of the doctors in the practice cannot make another appointment with a different doctor in the practice. The supervisor asked if I had filed a complaint in Fall 2020. I replied that I had not, it was the pandemic, I was in pain and could barely walk, and that I simply voted with my feet and never returned. The supervisor then suggested that I give Dr. Diamond "a second chance." I said that another doctor I see for other issues had confirmed that Dr. Diamond's reputation has worsened in recent years, so I would not see her again. It's frustrating that Arthritis and Rheumatism Associates, the largest practice of its kind in the area, has this policy because the DMV is an increasingly aging population and there are many of us who need to see a rheumatologist we like and trust.

I completely agree with the negative reviews posted about this medical provider. Special kudos to…read morethe patient who brought their husband to one appointment for a "sanity check" and for his declaration that they would never go back. I endured four visits, though I knew after the first visit that this doctor lacks the qualities I needed, as a patient fighting a complex and damaging rheumatological disease. I continued seeing her because I wanted to be sure she wasn't just having a bad day and I desperately needed medical care as my rheumatologist had retired. Sick people in pain tend to be desperate and perhaps that's why I endured multiple visits. I found her to be continually stone-faced with an icy demeanor. So no, she wasn't just having a bad day and she didn't deserve me remaining open-minded about her. She actually seemed bored during my visits, and rarely responded to anything I said, making me feel that my observations and comments were a waste of her time. She provided no information about my disease. As kindness and compassion don't seem to be part of her standard medical protocol, I have to wonder why she chose rheumatology rather than radiology or another field where she could forego direct contact with patients altogether.

It's a little weird to write a review about a doctor but I know other will find themselves in the…read moresame situation I was looking online for a doctor. I cannot stress enough how great Dr. Thomas is. At 24 years old I was having very weird symptoms, I had been to the ER and a number of other specialists. Dr. Thomas helped answer any questions I had and was very thorough in her approach. After my first visit I felt better mentally knowing my health was in caring hands.

I have nothing but positive things to say about not only Dr. Thomas but all of the staff in this…read morepractice...from the nurses to the infusion staff. Dr. Thomas takes the time to listen and answer your questions. I appreciate that she wants to know my thoughts in regards to my illness and its treatment. At my last appointment, she was running a little late. Everyone I encountered that day apologized for this. That's a first! I've had other doctors mumble a quick word of apology. But, three people doing so? I was pleasantly surprised by this. I highly recommend Dr. Thomas and this practice.

I have never been to a rheumatologist but have had a medical issue requiring the visit today. Dr…read more Worthing was very kind and thorough. He took the time to explain, examine and answer all follow up questions. While I understand there are no guarantees in the medical field I am confident that the doctor and the staff will do their best to help me.

I was referred here by my primary doctor and i will I definitely recommended to anyone. Dr. Angus…read moreis extremely patient, very knowledgeable and took all of his time to listened every single word. Totally recommend it! Great service!

I come to this location to see Dr Worthing. He is an awesome doctor in my opinion and I'll be…read morecoming to him until one of us retires.

Let me start by saying my first visit with this doctor was amazing…read more However all interactions after this were not with the doctor and instead with office staff. --- I had to contact the office multiple times for lab and x ray results but dismissed this as a fluke --- For my follow up visit, where I needed to talk about my medication management and current pain levels I was denied access to care due to my need for ADA parking which was limited due to construction and damage in the parking garage. I tried for two weeks to make a complaint to corporate and they have not returned any of my calls to ensure that I have what is needed medically for my care. They couldn't even pretend to resolve it by saying if I pay this unfair fee I can be seen right away ---- I arrived 20 minutes early but was unable to locate handicap-accessible parking to fit my vehicle due to construction and blocked spaces in the nearby garages. While searching for parking, I called the office around 10:00 a.m. to inform them of my situation and ask whether I could still be seen by being worked in or did they want me to reschedule. I was transferred between three different call center representatives before finally connecting with someone. I have attached a photo I took today because I had to return to this same building to see another provider. The spots are still blocked off and not van accessible to allow for access for a person in a wheelchair like my son. By the time I found a parking spot at 10:20 am, I was told not to come in by the call center staff and that I would be charged a no-show fee, despite being on the phone with their call center for over 20 minutes trying to get help. At no point did I attempt to miss the appointment, I was actively trying to attend and communicate with the office because this is important for me to try to get a handle on my own health care. I explicitly asked them to put me through to the office and verify that I could not be seen. I was told no one answered the phone and also that they answered and said no... contradicting what the office manager later said. When the office manager, Jasmine Jackson, contacted me the following day, she stated that the office would have been able to see me had the call center communicated that I was waiting outside, but I was told not to come in by them even though I explicitly asked to be seen multiple times. Jasmine went further to blame me, suggesting that I should have parked in a lot a few blocks away behind a Tiffany's store. I am not familiar with the area, and I chose the two garages nearest the building and then street parking, because I was concerned about my ability to walk farther with my adult son, who has limited mobility and is difficult to push in a wheelchair, especially given my own back and extremity pain that limits my ablity to walk long distances. I also spoke with Kelly in the business office and Stacey in the call center, both of whom said they would follow up with me regarding this issue. Neither has contacted me as promised, demonstrating a continued lack of responsiveness from the office. I am concerned now that I have been abandoned for care because they are prioritizing this no show fee for an appointment I begged to attend as soon as I figured out how to safely get my son and I inside over my actual health status, knowing my medical condition impacts a vulnerable person who relies on my care.

The worst customer service ever. Had I read the reviews, I would have went somewhere else. Still…read morewaiting on labs and they have no care in the world to provide the results. I'm doing to file a complaint with the insurance department for their negligence. Just very disappointing and it seems all the staff are a part of their negligence.

If I could rate one star, I would. The doctor I saw ordered unnecessary lab work for me, after…read morediagnosing me with a condition that he could see from the moment he examined my hand. (My sister, a former rheumatologist, also diagnosed me by looking at my hand.) I was looking for more information about pain management and maintenance, but he was almost nonchalant about my issues. He then ordered a second follow-up visit, which I switched to virtual, in which he told me information that was already clear from the lab results. Those two visits combined added up to a $700 bill, which could have been much less if the doctor had been more judicious and cared at all about the financial burden I would have to take on. I've come away with deep distrust of this practice and their ethics.

Dr. Potter did very little to help my condition. Gave me px while assuring me it was "going to get…read morebetter" then referred me to another physician. My condition has worsened. I feel as though I wasted time and health seeing Dr. Potter. Certainly would not recommend him.

Dr. Potter sees both me and my mom. My mom has Scleroderma. He has never rushed either of us…read moreduring our visits, and really listens to our concerns. He is VERY thorough and offers solutions and options. He has a soft, quiet demeanor and meets patients where they are. He is very perceptive and observant with his patients. I would highly recommend him to anyone who needs a higher level of care with a skilled rheumatologist who really cares about people.

Don't go to this practice if you're on a high deductible plan! They charge 4 times as much for a…read morenew patient appointment as other specialists I saw within the last year, the quote for office visits to do injections was 3 times what my orthopedic surgeon charged 3 months ago, and the quote for normal follow-up office visits may be up to 3 times more (3 levels) than recent follow-ups I had with 3 other specialists. The doctor was great, but not worth their crazy high prices.

Dr. El-Bogdadi is wonderful doctor. I've been seeing him for years and he's gotten me through…read moresevere knee osteoarthritis, knee replacement, terrible back spasms, and more. He is smart, kind, warm, and actually knows me - unlike so many doctors, he remembers me and my maladies. We have a genuine doctor-patient RELATIONSHIP - I'm not just another anonymous patient sitting in the examining room. I wish there was a way to give Dr. El-Bogdadi five million stars because I would.

I accompany my mother to all her appointments, and I've consistently witnessed Dr. Grace Ahn's…read morekindness and competence. She listens attentively to my mother's concerns and ensures she feels heard and supported. Her PA is also very good, and the front desk staff and nurses have always been professional.

My Arthritis doctor moved to a new office. I went in for an appointment and really liked the brand…read morenew office. Dr. Segal is an excellent doctor. He is an expert in his field. He is very kind and spends a lot of quality time with his patients. This sometimes makes him late for your appointment. Although, my appointment was 8:15, I was still waiting for him to finish with other patients. But, when you get your turn, he is understanding, a great listener, and really tries to personalize your treatment for your optimum healthcare. This time, Dr. Segal reminded me of my upcoming treatment at the Arise Infusion Center. The staff at this new office couldn't be nicer. Although, there was a little confusion on what room I should be in. But, that was corrected right away. They took labs and I was on my way.