Loved the furniture and the customer service was great. I even got a nice gift after purchase which…read morewasn't expected. Quality is excellent too...much better from other places I purchased. I would recommend everyone to come here!

I got a great deal on lots of furniture for my parents and the furniture is great. I would…read moredefinitely recommend this place and shop some more!!!

I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

We were looking for a leather sectional and they talked us into a fake leather assuring us it was…read moresuper durable. It was over $5000. We bought extra warranty and then less than 2 years after buying it, the headrests on both recliners are peeling off and when I phoned they said it is regular wear and tear and that they can't help us. They told me that I should contact the company who made the couch and they would send me my bill of sale to do that. They have still not sent it more than 2 weeks later despite me contacting them 5 times. Terrible costumer service, we are very disappointed.

I went on their website to find prices for King size mattress. 1. No mattresses to be found…read more 2. The website never did load properly, no matter which button was clicked on the menu. 3. The Yelp review from 2012 is obviously a phony, probably penned by an employee. (Too slick sounding to be a real rating). I got no information off the useless website. Some mattresses & prices would have been nice !

We were asked what Bridge Interiors could do to be better. Well, for starters, they could treat…read moretheir customers with respect and honour their quotes. Also they could care about the quality of their merchandise and stand behind it. Unfortunately, however, they only care about their bottom line. We gave them every opportunity to do the right thing. They declined. Incredibly disappointing experience. We will never shop there again. I will be warning anyone who is looking for furnishings to do the same.

First of all, they can clean up they're answering service! I don't believe they are in service any…read morelonger. Why hasn't anybody updated the system? They don't return phone calls yet they're supposedly still selling stuff online but when anyone tried to reach them, nobody was able to be contacted. Not even the corporations could contact them through their sources since they are third-party sellers.

Such a pity. First $2000 bed we ordered we had no problem, sending to Florida. Liked it so well…read morewe ordered a second bed for Texas, exactly like the first. This became madness. Donna set up the shipping as "curbside" with "no signature required". It was supposed to be "front door" for $600. If I had not been there they would have dumped the 450lb bed parts to be assembled on a pallet sitting on another pallet, not even wrapped against the elements on the street in front of my house. The delivery guys were nice about it but the shipping order was set up wrong and they didn't have a forklift and neither do I. They took it with them. Calls and emails to Donna were fruitless. Donna doesn't think its her responsiblilty to actually deliver the bed, she dumped it on me. I tried to find someone to get it from the mover's but was unable to find anyone who would do it citing the responsibility against damage or missing parts. Donna contacted the mover I found but told them only to do it if I pay for it as a second move, adding that the bed is now damaged and returning to Montana Woodworks.(?) The new bed they'd make they will only send to the mover I found and again, I would have to take responsibility for getting it from the mover, no responsibility for Montana Woodworks against damage or missing parts, not even a price for that move. It's been nearly a month trying to negotiate the delivery of the bed. I have said from the start Montana Woodworks has to either deliver the bed or refund my money. Donna keeps making it just deliver the bed to somewhere in San Antonio - and already the bed has been damaged so bad it had to be sent back. So I have to cancel and find another bed. As I see the other reviews here all citing Montana Woodworks issues with delivery going back 10 years at the very least you should get the delivery specifics - who is their shipper and make sure you have contacted the shipper and see the order, and where they think they are delivering (front door, threshhold, curbside etc...) make sure a SIGNATURE IS REQUIRED and contact the people who will deliver to make sure they can get up your driveway or whatever is needed to get it in the house. Try to get the details on what they are actually shipping, is it on a pallet? I did a lot of searching looking for a product Made in the USA using natural wood from our forests, this was a huge disappointment. I will try the www.mountainwoodsfurniture.com/ recommended by a previous review. The Montana Woodworks bed we have is good, but the surface chips off and there's a huge empty space under the bed between the drawers. They don't post enough pics so that you really know what you are getting. If it had just arrived normally we would have been very happy. I look forward to the new bed we will get from another seller.

Great friendly staff. My visit was pleasant and I recommend this store.read more