My mattress has been very comfortable, however it now has my backside imprint on both sides. I am a…read moresenior and live alone so there is no one but me. I feel it should last a lot longer than it has. you have my sale on record my name is Beverley Bowser I live in Windsor N.S. My phone # 902-472-2889 I would appreciate hearing from you. Thank you

I have been looking for a new mattress for some time and the prices out there were unbelievable!…read moreWhen I first went into Sleep Country, one of the salesman, Jeremy, greeted me and then proceeded to ask me questions re: my needs. Besides the obvious (size), he asked how I slept. I could go on and on, but in a nutshell, if you are looking for a new mattress, go to Sleep Country! They treat you as a customer, not as a $

the woman at the store in Bayers Lake, Crystal, was super nice and helpful. I found just what I…read moreneeded. the delivery has just been made, 2 efficient guys also very pleasant. a good experience, I recommend them! March 1, 2025

Highly recommended! We spoke with Kim who asked us questions to understand our specific needs,…read moreshowed us our options, and gave us space to make a decision. We didn't feel like we were being sold to at Mattress Mart. We wanted to do due diligence so we went to a local competitor who treated us the polar opposite. It was a very easy decision to turn around and head back to Kim and we got everything underway. We got a great price on our new setup. Delivery was very fast and the crew was friendly. They set everything up in about 30 minutes. Overall, very happy!

There is a reason this company is consistently rated so poorly - the customer service is terrible…read more They will not honour their own warranty, and are absolutely terrible to deal with. I would never recommend this company to anyone.

Sales team is nice and helpful, delivery drivers cost/caused more damage then the bed was worth. I…read morewill NEVER buy from sleep country(Halifax) again AND you shouldn't either IMO. It has gone way downhill since 2016 new ownership and employees have no clue what's left to right. Only reason it gets a star is cus of the helpful sales guy.

Bought a couch for 850$. Should have known it would not be good quality because Of how cheap it…read morewas. The couch broke in less than a week because it did not have all the required supports. When I called trying to return it because Of a manufacturing defect the owner told me that it was not a defect. For two weeks we went back and forth because he wanted to give me another couch which I did not want because it is cheap furniture - I only wanted my money back. When he finally agreed to refund the money he was going to charge me a delivery fee for a truck to come pick up the defective couch. I refused and drove it in my self. The owner is incompetent and makes a living off of selling cheap (quality and price) furniture. The only good thing about this business is a salesman named Daniel - he straightened everything out. Needless to say, I will never give them any business again because of the terrible customer service I revived from the owner Chen. I hope you all spend the extra money and go anywhere else.

One of the worst experiences I have ever had with a business. The manager hired is clearly not…read morequalified for the job, laughing at our problem and calling me 'naive and ignorant'. Everything was done in a very shady and dishonest manner. Contracts were not clear and used against us when a complaint was issued. I highly recommend staying away from this business if you don't want to be screwed over for your money.

TERRIBLE experience with the Brick. I purchased a high quality dishwasher that never operated. It…read moretook 6 months of emails, calling and constant communication on my end to replace. The replacement dishwasher was of a lesser value and they refused to install it or remove the faulty dishwasher. It has been a continual headache dealing with the Brick and I would not recommend you give them your business.

I ordered a table and chairs based on an advertised estimated delivery date of April 25. The very…read morenext day, I received an update pushing the delivery to May 25, a full month later. I understand that delays can happen, especially with large items. However, a one month change immediately after purchase feels misleading, particularly when the earlier date influenced my decision to buy over other retailers. I contacted customer service and the experience was disappointing. Rather than acknowledging the concern, the response focused entirely on the fact that the date was "estimated." There was no recognition of how a significant overnight change could feel misleading and impact a customer's expectations and experience, and no options were offered, such as a discount, delivery accommodation, or any form of goodwill. Their responses felt defensive rather than solution oriented. A simple acknowledgment of the situation would have gone a long way. Customers should be aware that estimated delivery dates shown at purchase may not reflect actual availability, and delays of up to a month are possible even immediately after ordering.

Great job. Recommended correct foam for comfortable seating. Turned the job around very fast. Very…read morenice to work with fair price.

Am I glad to have found this company? Saved me time and money looking for cushions for a daybed. I…read morejust gave my specs, dimensions and the colour of the room and furniture and Emily helped me with the rest (she does have a seamstress that can make you covers and they have fabric there or you can bring in your own). They did such a good job, we decided to re-stuff our couch cushions instead of buying a new couch. We hummed and hawed about the cost of re-stuffing vs buying new AND because of the great first experience we had with this company, we opted to revive our old couch. We took pieces at first just to be cautious... And success! Emily got the job done for next day and figured out a way to keep our costs down. We were so pleased that we went back the next week with the rest of the cushions and had the same excellent service. In short, 5 stars and 2 thumbs up - good location - easy to get in and out - with plenty of parking. Staff are friendly. I highly recommend you check this place out when looking for new cushions or looking to revive older ones.

Hello, I did…read morecurbside pick up today. I understand the current climate of the pandemic, but the employees of Linen Chest at Bayers Lake in Halifax NS can still be decent human beings. A pandemic is no excuse. I watched an older couple walk-out with a bag of items. So I automatically assumed, as there was no signage outside, it wouldn't be a big deal for me to walk in and pick up my order. First of all, I walked in and was NOT greeted. Instead, before I could walk pass the front mat. I heard," You gotta...."I could barely hear her, very muffled due to the mask she was wearing, hardly any eye contact, she pointed as if I had to wait in the entrance. So that's what I did. I waited for a few minutes to be asked, can I help you?, which never happened. Instead, I was ignored. I then said," Excuse me; I have an online order to pick up." Then the whole tone changed. I felt as if now, my presence was known, and I was no longer being ignored. She asked my name, and what it was I ordered, NOW I can hear her clearly because I already spent money I'm guessing. They put my four pillows on the counters. The other representative took the pillows and started walking towards me. I ask politely, " Do I take the pillows from you? "... Her reply was "Just open your trunk, so you don't get too close to me" that's fine, I respect that. But it's all in the tone. She put the pillows in my trunk, and walked away, before entering the store. She said," next time, just call the store." How about there will never be a next time, especially at that location. And have a nice day too... I've done multiple orders online to pick up in-store, from the grocery store, to home hardware, to furniture stores, and at Bed Bath And Beyond. NOTHING compares to the level of horrible service I've received today. I wonder if the couple before me and gentleman after received the same underwhelming level of customer service. If so, that's unfortunate. I was so distraught, I called my husband to cope with the anxiety that the whole situation created during my visit. Those two employees should be ashamed of their selves. Alexandria White

I have never had such a great shopping experience as I had during my first visit to the Linen…read moreChest. I had assumed by their name they were just sheets and towels, so I didn't bother stopping in until recently. But no, they are much, much more than just linens. First, you are offered a hot beverage when you enter. We were also offered ham panini bites. I had tea, and Mike had hot chocolate and panini. They use the products they sell (in this case coffee maker and panini maker), so it's rather like a demo as well. Cleo was super helpful and informative while serving us. The store is deceptively huge. It looks smaller outside than it really is. Also, they have everything. Dinnerware. Glasses. Home decor. Kitchen appliances. Bedding. Mattresses. Window coverings. Exclusive lines. More knick-knacks than you can shake a stick at. And almost everything was on sale the day of our visit. I swear we spent an hour wandering through each section. Eventually we bought some glasses and a lotion dispenser (hush, it's a cool dispenser). The prices were awesome. I can't wait to return. This is my new first stop for all things homey.

Gallery home furniture halifax and gallery home furniture manchester are the same company…read more Please be aware that they are a scam. i bought a sofa from them and what they delivered me is a disgrace . They knew exactly what they were doing when they delivered it. Two delivery men delivered it and one man was constantly talking to me and taking my attention away from what the other guy was doing. When they left , everything looked fine, but then i started to re arrange the cushions only to find that there was stains all over the back of the cushions and one was even ripped. They had purposely arranged the cushions in a way that i didn't notice. i have been in contact with George, the man that i dealt with in Halifax and he told me that if i wasn't happy then i should not have took delivery in the first place. Now he has blocked me. i have looked into this company and i have now found out that they do not sell brand new sofas but only sell sofas that have been returned by customers to Sofology. They are actually all second hand or damaged sofas. i am now £1499 out of pocket and i have to live with a second hand sofa. it's just not fair what gallery home furniture Halifax is doing to people. i don't want anyone else to get scammed by these people.

Although this place has beautiful furniture, I will never return! I was incredibly annoyed with the…read moreservice and the feeling of dealing with annoying, pushy salespeople. I wasn't in the store for 2 seconds and I was approached by a rude, older man asking if I needed help. Well, I wasn't sure if I needed help because I had just gotten there and hadn't had a chance to even look around yet. We were shopping for a mattress and box spring and possibly a head board. I was followed all the way to the mattress section of the store and then up and down the isles. I felt like I was being interrogated by the sales people working there. Yes, I'm glad to know that i could have gotten help had I needed it; however, I am quite capable of asking for help if I required it. When I did ask a question about a less expensive set, he immediately tried to turn me against it and tried to sell me a unit that was 3 times more expensive. It just wasn't in our budget and he didn't seem to care about that. I was frustrated beyond imagination! We ended up leaving without making a purchase and we found a great mattress and box spring somewhere else.

Absolute garbage merchandise if the box spring I purchased is any indication of the product they…read morecarry. In 57 years I have never seen a box spring snap in pieces from sitting on a bed putting on your socks. Poor quality wood used in construction. Either full of knots or cut incorrectly, either way, my bed will not even sit on the frame. Apparently they know how shitty their products are due to a 1 year only warranty when most are at least 5 to 25 years. I have seen box springs so old that the fabric has worn out, but the frame was still good. This was just the opposite, fabric is new.. framing is total crap! Not only this, but they promised 2 pillows with purchase of ANY bed set, which they did NOT put on the delivery truck. The driver promised to bring them on his next delivery but they never came. Not only do they sell crap products, they do not honor their advertisements. If you see free offer and need delivery, don't hold your breath!

Helpful staff made a difficult purchase a delight. After searching for the perfect pillow to…read morereplace my deteriorating 15 year old one, the staff at sleep country was able to give me all the testing and product details to make the right choice for me. the first pillow i chose didn't work out so I exchanged it the next day with no problems. happy to say I have finally found a permanent replacement. If you are having difficulty making a sleep related purchase, the staff here are true experts.

The sales people are very knowledgable and not pushy. The delivery went smoothly and there was…read moregreat follow up regarding timing and location.