Bought a couch for 850$. Should have known it would not be good quality because Of how cheap it…read morewas. The couch broke in less than a week because it did not have all the required supports. When I called trying to return it because Of a manufacturing defect the owner told me that it was not a defect. For two weeks we went back and forth because he wanted to give me another couch which I did not want because it is cheap furniture - I only wanted my money back. When he finally agreed to refund the money he was going to charge me a delivery fee for a truck to come pick up the defective couch. I refused and drove it in my self. The owner is incompetent and makes a living off of selling cheap (quality and price) furniture. The only good thing about this business is a salesman named Daniel - he straightened everything out. Needless to say, I will never give them any business again because of the terrible customer service I revived from the owner Chen. I hope you all spend the extra money and go anywhere else.

One of the worst experiences I have ever had with a business. The manager hired is clearly not…read morequalified for the job, laughing at our problem and calling me 'naive and ignorant'. Everything was done in a very shady and dishonest manner. Contracts were not clear and used against us when a complaint was issued. I highly recommend staying away from this business if you don't want to be screwed over for your money.

My mattress has been very comfortable, however it now has my backside imprint on both sides. I am a…read moresenior and live alone so there is no one but me. I feel it should last a lot longer than it has. you have my sale on record my name is Beverley Bowser I live in Windsor N.S. My phone # 902-472-2889 I would appreciate hearing from you. Thank you

I have been looking for a new mattress for some time and the prices out there were unbelievable!…read moreWhen I first went into Sleep Country, one of the salesman, Jeremy, greeted me and then proceeded to ask me questions re: my needs. Besides the obvious (size), he asked how I slept. I could go on and on, but in a nutshell, if you are looking for a new mattress, go to Sleep Country! They treat you as a customer, not as a $

Absolute garbage merchandise if the box spring I purchased is any indication of the product they…read morecarry. In 57 years I have never seen a box spring snap in pieces from sitting on a bed putting on your socks. Poor quality wood used in construction. Either full of knots or cut incorrectly, either way, my bed will not even sit on the frame. Apparently they know how shitty their products are due to a 1 year only warranty when most are at least 5 to 25 years. I have seen box springs so old that the fabric has worn out, but the frame was still good. This was just the opposite, fabric is new.. framing is total crap! Not only this, but they promised 2 pillows with purchase of ANY bed set, which they did NOT put on the delivery truck. The driver promised to bring them on his next delivery but they never came. Not only do they sell crap products, they do not honor their advertisements. If you see free offer and need delivery, don't hold your breath!

the woman at the store in Bayers Lake, Crystal, was super nice and helpful. I found just what I…read moreneeded. the delivery has just been made, 2 efficient guys also very pleasant. a good experience, I recommend them! March 1, 2025

Highly recommended! We spoke with Kim who asked us questions to understand our specific needs,…read moreshowed us our options, and gave us space to make a decision. We didn't feel like we were being sold to at Mattress Mart. We wanted to do due diligence so we went to a local competitor who treated us the polar opposite. It was a very easy decision to turn around and head back to Kim and we got everything underway. We got a great price on our new setup. Delivery was very fast and the crew was friendly. They set everything up in about 30 minutes. Overall, very happy!

I have to say , and this is my experience only. I was looking for a mattress topper and was…read moredisappointed with the section to say the least. I checked out a competitor and had the same result. In the end, I ordered on line, my mattress topper arrived a few days ago.

We purchased a mattress on the weekend and the whole process was so easy thanks to the wonderful…read morestaff! A special thanks to Alex to walking us through the process and providing us with thoughtful recommendations based on our needs. Excellent service for such an important purchase, thank you!

excellent service. The delivery was on time and everything went smoothly. Wouldn't hesitate to…read morerecommend them

We purchased a new Canadian made couch and love seat (no problem with sales people) that, within…read moretwo months developed squeaks in all four armrests. An adjuster came quickly to check it and said, informally, it was a problem with the construction (cardboard against wood). Worldwide (Manager Tim) contacted the manufacturer and, even with supplied videos of the squeaks, said the warranty would not cover. Worldwide said the onus was on the manufacturer and, as they refused to fix the issue, they could do nothing from their end. Its really unfortunate Worldwide won't stand behind their product quality (or lack thereof) and help those customers who paid good money for badly constructed furniture.

Gallery home furniture halifax and gallery home furniture manchester are the same company…read more Please be aware that they are a scam. i bought a sofa from them and what they delivered me is a disgrace . They knew exactly what they were doing when they delivered it. Two delivery men delivered it and one man was constantly talking to me and taking my attention away from what the other guy was doing. When they left , everything looked fine, but then i started to re arrange the cushions only to find that there was stains all over the back of the cushions and one was even ripped. They had purposely arranged the cushions in a way that i didn't notice. i have been in contact with George, the man that i dealt with in Halifax and he told me that if i wasn't happy then i should not have took delivery in the first place. Now he has blocked me. i have looked into this company and i have now found out that they do not sell brand new sofas but only sell sofas that have been returned by customers to Sofology. They are actually all second hand or damaged sofas. i am now £1499 out of pocket and i have to live with a second hand sofa. it's just not fair what gallery home furniture Halifax is doing to people. i don't want anyone else to get scammed by these people.

Although this place has beautiful furniture, I will never return! I was incredibly annoyed with the…read moreservice and the feeling of dealing with annoying, pushy salespeople. I wasn't in the store for 2 seconds and I was approached by a rude, older man asking if I needed help. Well, I wasn't sure if I needed help because I had just gotten there and hadn't had a chance to even look around yet. We were shopping for a mattress and box spring and possibly a head board. I was followed all the way to the mattress section of the store and then up and down the isles. I felt like I was being interrogated by the sales people working there. Yes, I'm glad to know that i could have gotten help had I needed it; however, I am quite capable of asking for help if I required it. When I did ask a question about a less expensive set, he immediately tried to turn me against it and tried to sell me a unit that was 3 times more expensive. It just wasn't in our budget and he didn't seem to care about that. I was frustrated beyond imagination! We ended up leaving without making a purchase and we found a great mattress and box spring somewhere else.