in the past 5 months I've had 2 occasions where in needed new appliances. 1st was when my…read morestacking washer/dryer stopped working. I called crown furniture, they had a stacker available and on sale that would fit in my small closet laundry area and it was a top load which was a must for me. By the end of the same day they delivered and installed a new GE stacking unit that fit perfectly. The drum was even bigger than my old one and the agitator is high which make me feel like my clothes are getting clean! They removed and hauled away my old unit. I am still thrilled with the upgrade. Recently we decided to replace our very old dishwasher that we were pretty much washing the dishes before we ran them through. After talking to Bruce on the phone we decided on the Bosch model they had in stock. As luck would have it, Aaron was available that same day to deliver and install. He was prompt and professional and I had a new operational dishwasher that same day! He also removed and hauled the old one away. I know it was flukey to get same day service both times, especially living 45 mins away but this proves that if possible they will make the effort to help solve those appliance emergencies as promptly as possible. Thank you Bruce and Aaron.

amazing customer service great workers and products 10/10 recommend and just over all greatread more

We picked out and paid for a coffee and end table on September 2nd. After a couple of weeks, I…read morebegan calling to ask when they would arrive and have been told each week that it would be by the end of the week. It is now October 5th and STILL no coffee table (end table just came in this week but leaving it there until both are in) and no one is able to find out where it is! I was told today that it should be in on the 10th. If it is not in, we will be getting our money back and shopping elsewhere. We will NEVER shop at the Brick again :(

I have just had a new washer installed, the young guys, Brady and Gage arrived early, which was…read moregreat, they were polite, careful with my walls and wood floors. They explained the workings of the new machine, did a test run, and good to go. I have bought all my appliances and mattresses from Gords, service always great. Eunice

Just had a great service experience provided by a young fellow named Tyson. Showed up on time, did…read morethe job on my dishwasher and was so polite. Another great experience with Gord's.

If I could rate my experience shopping there a negative I would give them a -10. Went shopping for…read morea sectional during the boxing day mark-down sale and spotted one I liked when walking around with the sales person. He said all they had was the floor model and it was discontinued but he could give me a good price on the floor model. He came back and said $1100 but I had to buy it by the end of the day for that price. It sounded great and I was considering if it would fit in my space, when he said, just a moment he had to check something. He came back and said so sorry, but he made a mistake, it was two pieces so would cost $2300 but they had some in the warehouse and he would give me a brand new one for that price. I liked it so said ok. When I went to pay, I was passed off to another sales person who struggled with entering it in the computer and they had a discussion about something being wrong. I said I would go do an errand and come back in 30 minutes. The original sales man was around when I came back and I spoke to him, and he asked how I was doing, I said you tell me, is everything alright? He said it would be and walked past and gave me a bottle of water and dissapeared, not to be seen again. Now a third salesperson got involved and said that the sectional I wanted was actually four pieces and they were $1100 each piece, that being full retail price. So much for boxing day sales! Which made me think, none of the furniture was marked with a marked-down price? So in the end I got jerked around for over two hours over a sectional with a price that went from $1100 to $4400 before I could buy it. Talk about bait and switch! Disgraceful service. Shoppers beware of this scam.

From the owner: Discover the latest styles of furniture and a wide variety of mattress selections at Ashley. We are…read morecommitted to combining the latest trends with innovative technology to offer you the very best in design. With unmatched prices and exceptional quality, Ashley is your ultimate destination for creating a comfortable and stylish living space. Choose from our diverse range of options to find the perfect furniture and mattress selections that suit your style and needs.

We bought a bed mattress that was supposed to be delivered sometime between 12 and 6pm. Waited…read morearound for the last six hours and the delivery still has not been made. No phone call from the Bay or the driver. When I called customer service they left me sitting on hold for over 15 minutes. I don't recommend buying any large items that has to be delivered from the Bay.

The entrance by the foodcourt has ample wheelchair parking, a lovely ramp...and no button to open…read morethe gigantic door!!!! I suppose you could just wait for someone to come along?? Who would go to all the trouble to make their entrance wheelchair friendly but not have any way for a person by themselves in a wheelchair to open the door?? Did their funding run out? OMG, seriously.