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    Ashley HomeStore

    1.4 (35 reviews)
    Open 10:00 am - 6:00 pm

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    I ordered a pull out couch and was told it would be 6 weeks before arrival. The couch arrived 6 months later. Within 2 months this poorly made product was broken and stuck open in my living room. The costumer service I received was horrible. I was told basically to suck it up and it would take 2-4 wks for a tech to come over to assess. Knowing at this time the couch was stuck half open and closed in my living room making it complete non functional. The tech that came hardly touched it and stated yep that's really broken. Left in the same situation, the tech advised the couch be replaced. Head office called me to tell me they would only be replacing it the part and that it would be another 3 weeks before the part even arrives to the warehouse. BUYERS BEWARE. Terrible cheap product and bottom of the barrel costumer service. Do not waste your money on Ashley Furniture.

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    3 years ago

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    Ashley HomeStore G.

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    2 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Worst experience. The couch is sinking down and the solid wood bed is creaking. No support from Ashley

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    I received damage couch and they refused to replace it after they promised now one keep his word there even the customer care

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    3 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    Review Highlights - Ashley HomeStore

    We were looking for furnitures today in this store and we have been greatly helped by Christopher and Tariq.

    Mentioned in 2 reviews

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    National Mattress Outlet - The new mattress! Love it!

    National Mattress Outlet

    4.8(4 reviews)
    8.6 km
    $$

    Went in for a new mattress as I was long overdue. Spoke with Henry who was very helpful, polite and…read moreprofessional. Found a mattress that worked for me and he even helped load it in the car for me. I found the mattress a tad too hard for me and spoke with Henry who connected me to the returns team. They set up a return pick up for me . I went back the location and found one that suited me better and they did a free delivery and pick up at the same time. The delivery team did a great job, super polite and helpful. Highly recommended!!!

    I want to recommend this store even though we did *not* buy a mattress here - well, technically we…read moreplaced an order then cancelled it, I'll get to that. My spouse and I gave it a try after coming across recommendations on various forums, then confirming on the manufacturers' websites that they are an authorized dealer for the brands they sell. This is not the kind of mattress store that has locations in every neighbourhood or advertises on every TV show. Besides the store being out of our way, it's sparsely decorated with narrow aisles (which was actually a bit of a challenge with our toddler's stroller). Any mattress that's available to try is wrapped in plastic. If you need help, you may need to wait for a salesperson to be available. And while delivery to your front door is free, room delivery and/or haul-away are extra charges. Some people may not be happy with that style of service, which I understand entirely! But there are lots of options to try, prices are very good without having to wait for a "sale", and the salespeople are knowledgeable and don't work on commission. There's also no need to haggle - though extra coupons are often available through their email list. So why we cancelled? The exact same type of Sealy mattress we ordered went on sale for about a hundred dollars less the next day through a certain membership warehouse. National Mattress said they would honour their price match policy even though it was a different model name, which we appreciated, but could not match some of the other benefits of buying through the warehouse. Getting a refund required a return trip to the store but was otherwise hassle-free. Still, we are very happy to recommend National Mattress to anyone looking for a mattress in a lower-pressure environment where you don't have to negotiate for hours to get a good value.

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    National Mattress Outlet - So many different mattresses.

    So many different mattresses.

    National Mattress Outlet - Springwall Chiropractic mattresses.

    Springwall Chiropractic mattresses.

    National Mattress Outlet - Sealy Posturepedic mattresses.

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    Everest Furniture Store

    Everest Furniture Store

    1.0(2 reviews)
    6.1 kmScarborough

    I will pay you not to shop here…read more That's how bad the service is at this store and the Markham location. Furniture delivered in August 2018 was delivered damaged, the sales person (Abdul) was informed of the issue and rather than return the furniture, insisted that it would be immediately repaired. On January 12, 2019, I visited the Kennedy Rd location and spoke with the store manager (Tashikar), who instructed mt to visit the warehouse at Everest Furniture Store, 80 Finchdene Sq and speak to Ken, the repair person. Ken advised that the issue would be taken care of right away and asked my email him the pictures of the damage, which were promptly provided. Ken has not been returning my followup calls and text messages to inquire about the repair date. To date, no effort has been made by Furniture Selections to repair the damage. I have had to file a complaint with the Better Business Bureau, and suggest anyone who has issues with this store do the same. They need to be shut down for their shitty service ASAP.

    BE WARNED! SCAMMERS + IDENTITY THEIFS! I saw a posting they had made on Facebook for a sofa bed I…read moremessaged said I was interested we agreed on 750 and I paid a 150 deposit. Upon arriving to pick up the couch after renting a truck I was told the price was now 850. I refused to pay this new price and asked for my deposit back. That's when KEN the owner refused unless I let him copy my drivers license. He then proceeded to call the police on me for refusing to leave without my deposit back and said he never did business with me. The way the owner KEN kept trying to copy my ID's was more than weird it was obvious attempted FRAUD. PLEASE SAVE YOURSELF and NEVER SHOP HERE.

    Ashley HomeStore - furniture - Updated June 2026

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