I love Patios! I love Patios with those big wicker furniture where I can just laid there and drink…read moremy beer or foo foo drinks the whole day, daydreaming I am in a resort with my own cabana boys... General Products might have the patio furnishing I have been dreaming about. When I walked into their showroom I just have the urge to try out every loungers, day beds and armchairs... The furniture are well made and the selection are great. Check out their website for pricing and product selections and then drop by and try everything out! Now I need to see if that sectional would fit the patio in my backyard.. and I still need a cabana boy!

We purchased gorgeous patio furniture from General Products a few years ago. Went back recently…read moresince we're looking to get a dining table and chairs and some outdoor seating for a cottage, and it was quite an unpleasant experience overall. The person who helped us (after we'd been in there for 15 minutes and had to ask one of the many employees for assistance) was helpful - when we had her attention. Otherwise, employees were sitting, eating, talking (in the middle of the showroom without masks), and talking on the phone without masks. It was very unprofessional and I felt unsafe in that space. We left before checking out all the furniture because of the lack of proper Covid safety protocols and the inattentive customer service. We probably won't be back!

Thought I would give a review on yelp as the rating right now for this place is totally not…read morewarranted. Perhaps people don't know ownership changed so the older reviews shouldn't hold weight to this amazing company. Sam the owner used to work for this company and then took over it. He continues to provide quality service with quality products. This is my second mattress with him and enjoying my mattress. My sister and her family buys her mattresses here as well. I really think his business prosper through word of mouth and word of mouth only. I have no doubt IF there was any issues, Sam would rectify it for he is all about given great customer service with a great product.

Very bad customer service, midssleading from the very beggining, because he did not say matress…read moredisposal is not included and later refused to give discount for this. Sam is Rude guy who discriminates and confuses customers with landlords/ tenants. Customer is somebody who keeps you in business. Keep this in mind, after directly buying from you twice and having referred 4 other customers to you we will stop. This is comming from one of dr. Horowitz pacient who was referred to you back in 2011 and was loyal to tou until you.

The short story is at the bottom:…read more We bought a white, leather sectional sofa from Buona Furniture, Richmond Hill location on May 27 2016. The furniture was delivered, set up and the couch looked good, but after a couple of days we noticed a small grey discoloration on the back of the couch which we thought was dirt. We tried to clean it with a baby wipe, and then leather cleaner, but it wouldn't come out. The white paint was missing. The spot was small so we didn't bother saying anything. We went away on vacation for 2 weeks and came home and started to notice some greyish streaks on the seating areas of the couch that could not be removed with leather cleaner. It appeared as though the white colour was fading in these areas. On July 7th we spoke to Gabriel at Buona and sent an email in regards to the grey streaks. On July 12th an employee from the Richmond Hill location was sent out to our condo unit. He tried to clean the areas in question on the couch without success. He agreed with us that it was not dirt, and said it appeared to be a "manufacturer defect'. He said he would tell Gabriel or Brian at the store and then the couch could be repaired or replaced. We immediately had said we wanted it replaced. We did not want a bad paint job to continue in other places on the couch. A couple of weeks went by, and we called on July 26th to inquire about what was going to be done with our defective couch. We were told by Gabriel that the person who could make that decision was at a Las Vegas trade show. We did not hear from Buona again until Brian called on Aug 2nd. Brian refused to replace the couch, and said they would repair it. We argued back and forth about this, because he could not guarantee me that the couch would not continue to fade. Brian stated that the person he sent out to clean and inspect the couch said the grey streaks were from 'wear", and he would be doing us a "favour" by fixing the couch. This was unacceptable to us. The grey streaks appeared within a month, we sat on the couch with throws placed on it, no jeans, no dark clothing. We also had been on a two week vacation. So really how could we have worn out the couch? Brain said he would take the half of the sectional that was fading and repair it. He never specified how. I continued to argue for a replacement, because the couch was under a one year warranty. We've had the couch professionally evaluated and "leather" and paint technique is just cheap Chinese manufacturing. Buona Furniture uses "Bicast" or "Split" leather. Bicast leather is a leather by-product that is made by laminating polyurethane with split leather (explains the plasticy feel). Split leather is leather created from the fibrous part of the hide that is left over once the top grain has been separated from the hide. So by Chinese standards this couch is way overpriced, and now we know you certainly cannot get a decent full-grain leather couch for less than $5,000 in North America. Long story short Brian refused to honor the warranty and dared us to take him to court. Who has time for that? Today (March 2018), we sit on the couch using throws and the white is STILL gradually fading and the grey areas more pronounced. We'll have a picture update as the wear progresses. We strongly suggest you DO NOT do business with Buona furniture. They are unethical and flat out liars that will say and do anything to get a sale. Instead research a reputable leather furniture store, check out their reviews online, then go into the store and and inspect the furniture. If you don't like how they deal with you, leave them alone.

I bought a custom couch from Buona in Mississagua and the couch was starting to lol very old after…read morea few weeks. Their people came and took the couch as the cushions were sagging already . They said they filled them with more foam. It has been almost 2 yrs of back n forth and since they have moved from the Mississagua location , no one is answering the phone at the Markham location either . I paid for extra warranty and it seems these guys were just a bunch of crooks . The person I dealt with , his name is Michael. He stopped responding to my calls, until one day he picked up my phone and told me that he no longer works for the company and stop bothering him. Folks, it seems like they were not that professional and this seems like a front for some other business .

Pay for White Glove Delivery if you're looking to have your rug ruined - headboard stained,…read morefootboard damaged and spend two weeks chasing their customer service, being told to speak to an AI text bot and then have your home damage claim denied. GOOD LUCK WITH THAT.

I guess I've never been in an Ashley HomeStore before. I was immediately greeted by someone who had…read morea role almost like a hostess. She asked for my name and what I needed help with. Her demeanor was almost suspicious so I got a little worried that you could only browse the store if it was appointment only. As I was looking around it seemed like everyone had a minder with them. I was doing a super quick walkthrough to see if they had any lighting options that I liked. I was eventually tracked down by a sales associate. She was a lot nicer than the first person that I talked to. I didn't love the options they had in the store though. It was very heavy, outdated furniture. I've seen similar things at Leon's and the Brick. I was pretty much in and out of there in 5 minutes.

Amazing place to get furniture, lights and just about anything for a new home…read more All the furniture here is high quality and absolutely flawless. Everything I have from this store has lasted me years and years without having to replace it. Heck, I've had my bed and the stand for it since I was 10?! It's in perfect condition (other than the fact I stuck stickers all over it...). We have lamps, chandeliers, beds, couches, old school asian furniture (my fellow asians, you know what I'm talking 'bout!), modern furniture, shoe cupboards.. just about anything you need in furnishing a new home, you can find here. The sales associates and owner Jackson are very honest people and you can't beat their prices. They will sell and recommend the absolute best furniture for your requirements (home type, budget etc). No scams here like the usual furniture stores that just want to make a sale - they really consider your needs so you don't need to go replace your furniture as quickly as you bought it. Overall, an amazing local furniture store that definitely overrides the huge corporations like Ikea. I'd definitely suggest checking this place out for any furnishing needs, from small ones like a bedside table to large beds, couches and whatever else your home needs!

From the owner: We specialize in high quality, modern furniture that you would love to decorate your home with…read more From comfy beds to extravagant chandeliers, we are the spot to go for beautiful furnishings you would be proud to show off.