Went in and asked about a buffet or China cabinet. Sales woman suggested I try "Habit for Humanity…read more". Not sure if she thought I couldn't afford her furniture (I can) or my style is woefully out of date (and even if it is, no need to be high and mighty about it). Then she wandered away. Ok then. I won't be back.

Warning! If you purchase furniture from scan designs and there was a problem outside of the…read moremanufacturer's warranty no matter what it is, they will not stand behind it. We purchased an outdoor set four years ago, and although it has had very little exposure to the elements, and in fact so little that the cushions are in perfect shape, the set has completely disintegrated. see the attached picture. The set has been kept under a tarp in the summer except for when it is in use. This is about 30 days per year. It has been stored under cover for 6 months of every year. Scan designs company line on this is that we have "unreasonable expectations" and they are unwilling to do anything about it. We asked for 1/2 our money back so that they could still cover their original costs. In return they have offered us absolutely nothing. Their attitude has been to blame us for our negligence with the furniture and to take zero responsibility for selling poor furniture. So if you buy anything from these people, you better hope to hell that nothing goes wrong with it. We are in our sixties and we have bought a lot of furniture over the years, and have never had a problem with any one piece of it, and have never had customer service quite this poor before.

I have been shopping at Gardenworks in Colwood for years. I always try to go on the 3rd Thursday of…read morethe month for the 15% off sale. The service has always been great and the staff are very helpful. I find unique plants and lots of interesting gardening supplies every time I go. I like browsing through the shop inside and looking at all the fun tillandsia plants and unusual tropicals. Thank you Gardenworks.

They are the best in ordering by phone from their catalog. The staff who handled my order is very…read morefriendly.

There is something about Lee Valley that makes you want to build something the moment you step…read moreinside. Lee Valley has some the most unique tools and gardening implements. I simply love pouring over the catalogs, which themselves are beautifully put together. At the same time, much of the merchandise is like stepping back in time, before power tools. There are even some reprinted old books, which make fabulous gifts. Buying stuff even has an old general store feel to it. There are at least two people you must interact with at the counter and both of them were genuinely friendly. If you know absolutely nothing about the mini round edge planer you're about to purchase, that's okay as above the service counter there's a schedule of classes. Lee Valley also makes it known they're into giving back to the community with some profits going directly to charity.

This shop is exquisite. i went to the Brick and compared the price and Furniture Hideaway offers…read more$1k off for the exact same couch. Will definitely come back and recommend this to anyone.

From the owner: Step into the world of Furniture Hideaway!…read more Your go-to Furniture Store in Colwood. From Dreamy mattresses to chic bedframes, cozy couches and space-saving sleeper sectionals. Unbeatable prices, thats a promise!

Worth the 12 dollar admission. Visited on a warm October morning. Met by an attendant who was so…read morewilling to help because as usual I looked lost. He went on to explain that the place is not an exhibit and that it is not like butchart garden. He was sandbagging the place. Yes, it's a place to get ideas on what to do in your own home. Yes, you can buy potted plants but the plants, trees and flowers are set up like an exhibit and we're ready to impress. I fell in love with the Mediterranean garden, winter garden and the Japanese garden. The Japanese garden by far is one of the best Japanese garden I have visited and the fall colors are not even in full bloom. I can only imagine the colors during fall and the mood of the place in winter. Oh they also have a great collection of bonsai trees. A must visit and support.

Outstanding service, above and beyond, during this difficult time. My husband took in our defunct…read morepond pump yesterday and a fabulous technician took it apart, put it back together, said it was now working (which it is!) - all at no charge. And he just asked for a thank-you on social media. So here it is: THANK YOU!! (p.s. He also gave us a free bottle of bleach water to wipe things down. Bravo, Van Isle!)

From the owner: Van Isle Water Services Ltd. is a Canadian‑owned and operated distributor and retailer specializing…read morein water movement and treatment solutions. Founded in 1972 in Victoria, British Columbia, the company supports customers across Canada from three locations in B.C., combining deep product expertise with a large, readily available inventory to keep water systems running reliably. The company's core offering spans water pumps and related equipment for aquaculture, commercial and residential swimming pools and hot tubs, fish ponds, fountains, water gardens, lake and lagoon management, irrigation, water treatment, sump and septic, rainwater harvesting, groundwater management, and well water systems. Customers can also access in‑store pool, spa, and hot tub water testing and quality analysis, backed by knowledgeable staff guidance.

We went to three Victoria flooring stores town look for vinyl flooring for our whole house. At…read moreJordan's Sammy was knowledgeable and helpful in getting our large order of Coretec flooring together at a price that was far better than any of the other stores. As we are up island, he arranged to have it shipped to Nanaimo with no additional cost. Very good service throughout.

Was looking for a specific transitions strip from flooring to stairway, guess they are not easy to…read morefind so I had to customize it. I stopped into Jordans and Justin was working it. He was energized and happy to help me gave me some options and I walked away with a piece I needed no charge. Yep will keep that place on my quick Dial. Thanks Gents. Awesome.

We went to the Douglas St. branch -which in itself is beautifully done. We dealt with both Sam and…read moreJason who are excellent sales personnel. A carpet exchange which was particularly challenging was carried out by Sam. He was extremely accommodating, should we say exceptional! Don't hesitate to buy here at all! Wonderful experience!!

Jordans has a wide selection of high end beautiful rugs as well as some cheaper options which was…read moregreat for us as we were looking for a rug for our home as well as a rental. The sales staff were friendly and very helpful.

Really cute store ...worker was helpful Although they didn't…read morehave what I was looking for ...will go again in case I need something and they had reasonable prices

From the owner: Antiques, upstyled & vintage furniture, custom painting & building, painting classes, 3 kinds of…read morefurniture paint: milk, chalk style and Fusion acrylic, home decor.

Sherry was very helpful and attentive. She was eager to find out information to make my shopping…read moreexperience easier. The selection of furniture was diverse. I will be going back for some of the accent pieces.