We went to Babak's Oriental Carpets on the recommendation of my parents who have done business with…read moreMr Babak for years. Mr Babak was very helpful to us finding the right carpet. The prices are much better than the other places we checked out. Mr Babak was a very nice man that really knows a lot about carpets and customer service.

Great shopping experience with Babak in person and online. He generously shared his vast knowledge…read moreof carpets and I was able to puchase exactly what I needed from his extensive inventory. The website is very user friendly. I would definitely recommend this business.

The service is fantastic, but after discovering that I was charged $260 for labor on a job that…read moretook an hour, I feel duped. Watch your quote and get a breakdown of costs. Carpet can be installed by a contractor for a lot less. Out of principle, it is unlikely I will be going back.

Had new carpet installed a month ago and the old ones removed....3 rooms all together. We were…read moreamazed how clean everything was left. The careful sweeping up before the new carpet and padding was installed. The 2 fellows wore masks and tidied everything up, before they returned a few days later to do the 3rd room. Could not have asked for better and the new carpet is fantastic, we love it. Thank you so much!

We went to the Douglas St. branch -which in itself is beautifully done. We dealt with both Sam and…read moreJason who are excellent sales personnel. A carpet exchange which was particularly challenging was carried out by Sam. He was extremely accommodating, should we say exceptional! Don't hesitate to buy here at all! Wonderful experience!!

Jordans has a wide selection of high end beautiful rugs as well as some cheaper options which was…read moregreat for us as we were looking for a rug for our home as well as a rental. The sales staff were friendly and very helpful.

A few years back I bought a beautiful floor lamp from Urban Barn. It was expensive for my budget…read morebut I looked at it as an investment in something I loved that would look beautiful in my living room for years and solve my light issue in that room. Recently I noticed the lamp shades were discolouring and starting to fall apart. I think this may have been my own fault by using the wrong watt of light bulb. I contacted Urban Barn and they promptly ordered me new lamp shades to replace the old ones and my lamp is now as good as new. I am very happy with Urban Barns exceptional customer service and resolving the issue for me without me having to invest a new lamp. In my experience, not all companies would have done so and would have left me screwed with an unusable expensive lamp. Thank you Urban Barn, great customer service! This will not go unnoticed when shopping for my home. Fiona Johnson

Horrible customer service. Did a major price increase mid transaction without warning and wouldn't…read morehonor. Terrible procedures for returns to warehouse. No paper trail leaves you wondering if it will ever get processed. Snobby and unfriendly staff. For no good reason, it's urban barn!

Justin helped us pick out a area rug sized for our space…read more High quality rug. We love it.

We went to Jordans Flooring Victoria location to purchase carpet and arrange for installation. The…read moresalesperson we dealt with was Sammy. He was professional ,knowledgeable ,and patient in making sure we made good choices and that we were completely satisfied before leaving the store.A wonderful shopping experience.R. SCHMIDSEDER

I cannot recomend the buisness enough. We are selling our house and had feedback flooring needed…read moreupdating. we called Saturday morning and Saturday afternoon Hasan was out to take a look. Sunday we went to the store on Broad street to select flooring. Better pricing than we had been looking at elsewhere. Also Hasans wife has a amazing and unique selection of mosaic lighting and rugs (we purchased one). Installation was set up for Tuesday The installer Berouz was fantastic, He went above and beyond to keep us informed of process and recommended any required options we needed. By Thursday all was done. Re-install furniture and ready for open house at weekend. I still cannot believe they pulled this off and with such a professional team. Thanks

This is the best flooring shop in Victoria. They have a vast flooring selection and excellent…read moreinstallation professionals. Also we could find beautiful rugs, lamps and pottery. I am definitely going back there.

The communication with this company was excellent, my questions were answers very quickly and…read morepolitely. Allan pick up and dropped off my carpet free of charge and even helped me move and arrange my furniture over the new carpet until I was happy with the layout. The binding of the carpet was excellent and I am very happy with this entire experience.

We had removed as high quality wool broadloom and it seemed a shame to put it in the landfill. The…read morefolks at over the edge picked up the carpet and bound the edges beautifully. This turned the old carpet into fantastic looked like new area rugs that will get years of service. They picked up and returned the carpet all for very reasonable cost at a fraction of what the rug stores wanted. Highly recommend these folks