the roanoke store hershberger area fine.i had to go buy a recliner cash.sales rep great.delivery…read moregreat.recommend them not salem va rude dirty hyper crazy girl .Nice selection.nice parking..SERVICE WAS PERFECT.

Great experience, everything went perfect. Schewels home store made our CHRISTMAS WONDERFUL!!!!read more

I had seen so many TV ads about Grand Home Furniture, that today when I saw one about their…read moreLa-Z-Boy recliners at 50% Off Sale, I decided to drop by the store to check it out. After being awarded the Triad Yelp Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Grand Home Furniture in Roanoke, Virginia, is a perfect example. Located off Valley View Blvd almost across the street from Longhorn Steakhouse, this furniture store is one of the largest that I have ever seen. Many people are intimidated by the humongous size of this furniture store and its magestic entrance, and have never dared to enter the place. But because of its size, it also has a large selection of furniture of all prices and a large sales force that have been trained in Sales and are waiting patiently near the entrance to go after the first customer that comes in through the entrance. This can be a little intimidating to some people. Arriving around mid-afternoon, there were plenty of salespersons waiting at the door. The first one to reach me was one named Royce. He was very friendly and greeted me with a smile. I told him that I had heard about their La-Z-Boy 50% Off Sale and was looking for a nice leather recliner to watch TV comfortably at home. The Salesman was very knowledgeable about La-Z-Boy recliners because he was transferred from their Tanglewood Store a couple of weeks ago and yet he knew where to go to show me La-Z-Boy's best leather recliner. He asked me to try it out and showed me how the remote control worked. He then went about showing me a couple of other recliners to compare with the first one. Definitely, the first one was the most comfortable of them all. I asked him for the measurements of the recliner so I could see if it would fit in my space. He showed me the slip that had this information andvI took a photo of it. Then I asked him to write down the total cost for me with the 50% discount, taxes, and delivery fee of $150. Either he was not listening well to my request or didn't feel comfortable with numbers, because he brought back his card with one total price on it. Before I left he gave me another of his business cards and asked me to go back to him if I decided to purchase this item. I told him I much appreciated his time and that I would. As a former Professor of Salesman, it was interesting the different techniques that he used to get me to purchase this item today, but the most important of all, to listen, he neglected. But that's alright, without the benefit of a college education. He did his best, and if I decide to purchase the recliner, I go to him for his effort. I definitely recommend this furniture store for its variety of furniture of all price categories and quality, the beautiful display rooms, and the excellent customer service details that they have with their customers, like offering them something to drink, giving them a period where they can return the item if they don't like it for a refund, and a 5 year period of repairing anything wrong with the product.

Very pleased with our purchase! Didn't like the warehouse setting BUT the prices out way the…read morewarehouse experience. Got great service!

As I'm on my journey to eliminating as many toxic products I use, bedding was a big item. The…read moregentleman who owns the store has a ton of youtube videos with extensive information and you can certainly tell, he wants you to know the the truth about the mattress business. He goes into details and is able to back his words. Decided this is where we would buy our set. The online store takes a second to figure out as far as which mattress to choose. Its a little tricky for me because, I'd rather be at the store and test them out. This company is too far away to do it. I called to the store and the owner helped me with questions and was really nice. You can tell he really cares about people. I took a chance and ordered the middle firmness. It was easy to put together but I didn't have a good night sleep for about two weeks. Seems like my body needed time to adjust. I do feel like I needed 1 level softer but after the 2 weeks its been fine. Hubby went hard core ultra firm and is absolutely loving it. I plan on ordering the topper which is essentially 1 individual layer you can buy a la carte. I definitely recommend this mattress and if you have a chance to visit the store, even better.

Purchased a mattress from them in April. Was told by costumer reps that it was in transit for over…read more4 weeks (I am a Roanoke native). When mattress did finally arrive, there was obvious damage on the box and a tear that went all the way to the mattress itself. Customer service tried to put the blame on me. I looked into the company and they have a very negative presence online. Abusing and berating customers is their thing. The company is run in a way that not align with my Christian values and I'd implore everyone to do proper research before making a purchase

I purchased a king rag quilt from Tonja in 2015 that is still just as beautiful as the day I…read morepurchased it. I use the quilt regularly on my bed, and the quality and craftsmanship is outstanding. Recently, I purchased a double-sided quilted bow from Tonja for my front door. Everyone who has come by has asked where I purchased it from. It's much larger than expected and definitely makes a statement for welcoming guests to my home. The items I've purchased from Tonja are heirloom quality and make my home feel cozy and inviting. Highly recommend!

As soon as I found out about this unique rug specialty shop located in the Cave Spring area of…read moreRoanoke, Virginia, I had to go visit it. A rug is an item of beauty. An art collectible to be enjoyed and proudly displayed for others to admire. I should know for one of the first things I purchased when I bought my first house years ago in Boston was a genuine, vintage/semi-antique, 50-year-old signed Kashan rug. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I was also awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Tribal Rugs Gallery in the Cave Spring area of Roanoke, Virginia, is a perfect example. Founded by Mohammed Hassanzada in Octomer of 2017, who came to America with his family to escape persecution in Afghanistan and who absolutely love this area and wonderful community. His goal is to provide, beautiful, high-quality Rugs and jewelry to the people of central Virginia. His gallery features a large collection of handcrafted rugs of many styles, colors, and sizes, as well as unique handmade jewelry sourced from regions like Afghanistan, Iran, Turkey, and India. This in a welcoming, community-focused environment known for helpful and expert services. And I can personally vouch for this because he welcomed me with open-arms to his store and talked to me about the nature of his business and how he was about to receive a large quantity of unique rugs in a few days. We walked around his rug gallery and he showed me a great variety of beautiful wool and silk rugs that would make an excellent addition to any home. In addition to their handcrafted oriental rugs sales, featuring handspun wool pieces, traditional Kazak designs from Afghanistan, and intricate Tabriz city rugs from Iran in various colors and sizes, they also provide rug repair and rug cleaning. And offer pickup and delivery services for these. I highly recommend this establishment for all those looking for authentic (not imitations), genuine, hand-made rugs to beautify their homes and provide a sense of enjoyment to their families and close friends.

This company is fantastic at carpet cleaning! We had half a dozen expensive rugs (Chinese, Indian,…read more& Persian) that needed deep cleaning as they had not been cleaned in over 20+ years. We were fortunate to discover Tribal Rugs Gallery after recently moving to Salem. The owner (Mohammad) has decades of experience that produce beautiful results! He did an amazing job with our rugs and even provided videos of his cleaning process. They were bulky and heavy, but he picked them up at our home and returned them when finished. He even went "above & beyond" by bringing the rugs into our home and positioning them exactly as we desired! This involved moving some awkward furniture and measuring accurately to ensure proper alignment of the rugs with the furniture. Mohammad offers very fair pricing for the labor intensive service!! Very strongly recommend Tribal Rugs for your rug cleaning needs!

Great people great cause. Check it out. I'm really impressed with their stuff and their staff.read more

I've been to habitat it has some nice stuff but it is really overpriced on some of the things but…read moremy major thing is there was a young lady that work there she worked hard she was diligent she just had a hard time getting to work on time because she had obligations at home they could have changed her schedule to where it would work for her and she would still be working these times and days people should not have to go without a job because of situations at home that keep them from making it to work on time there are people out here that have jobs that don't do nothing they sit around and twiddle their thumbs and get their money from doing nothing absolutely nothing this young lady I watched her one day she stayed busy she is she straightened she did hard work for them but yet they threw her to the side like she was nobody I really feel like that that was the wrong move because she was a dedicated employee only thing wrong was sometimes she was late and that's a nice way to thank people for working hard and keeping your store straight and clean for your customers

Great service! Informative, easy to deal with, communicated updates and delivered on time.read more

Excellent service, had an issue with a dryer purchased but they promptly replaced, happy with the…read morereplacement and the people involved through the whole process.

Who would think that Blacksburg would be home to such an impressive collection of Persian rugs?…read moreThere are HUGE stacks of rugs in the store. The owner, Jason, is so kind and really knows everything about his product. For example, I selected one out of one of the large stacks. Jason was immediately able to tell me how old the rug was made and from where in Iran it was crafted. He knows the materials and the techniques. She even had a rug in there that he had designed. I know that some of the rugs date back at least to the 50's and they still look fantastic. There is always a sale going on and I'm sure Jason would get you a deal one (or even let you haggle a little). This place is definitely worth a look. Persian rugs are beautiful and last more than a lifetime. There's a lot of history in this place. I plan on going back when I'm ready to make a big purchase on one.

this place is filled to the brim with high quality handmade persian rugs…read more the owner jason is extremely knowledgable and kind. best rug gallery i've ever been to! yeaboy!!!