This guy didn't get the job done. When I complained he told me that Stanly Steamer would do the…read morecleaning better than he could!!!! So much for carpet cleaning. Why does he even try to clean a carpet that after the job is done, he says someone else could do the job better??? VERY DECPETIVE ADVERTSIING!!!! There is nothing deep cleaning that he does. His website says deep steaming. He can't do that, at least he didn't offer that to me. His buffing machine didn't do that. There was no steaming of any kind!! There was no deep extraction process. His video shows a rotating brush. Never happened!! He says he does it twice on the carpet?? Not even once. Spray and let it work in. Never happened!! He also states "complete odor elimination" NOT TRUE!! He says "pure steam vapor", never happened!! He says "complete satisfaction" NOT TRUE AT ALL!! He told me he had another job to go to and that he had to go!! So much for customer satisfaction. I told Mike before he got here that my carpet had some odors in the carpet in a small 2' by 3' area. He said no problem. When he got to my house he told me that the odor treatment was $ 45 more. He then sprayed something on the carpet for two seconds. Then he used some kind of buffing machine to clean the carpet. I asked him if there was something to do deep cleaning and he said that this is what he used to clean carpets. NO DEEP CLEANING! I asked where the carpet cleaning machine was, he told me this is all he had. The carpet was not even wet at all. I asked him how was it going to get clean without getting the carpet treated with some kind of liquid treatment. All he basically did was buff the top of the carpet with a some kid of buffing machine!!! What even is that?? How do you clean a carpet without getting in to the fibers?? He told me it was because I have an air conditioner in the room, so there is no circulation, so the room is always going to have odors? I have the windows open 95% of the time. I asked him if he could explain that, but he had no answer. Well the next day the odor was still there. I called him and he said he "tried his best". I told him that was not acceptable, and he said "he put the work in and that was that". If you want your carpets buffed, not cleaned, and still smell, this is what you are going to get. There was no kind of vacuum or liquid at all. How do you clean carpets without that? He was cheaper than the other guys and told me he could get the job done. Well if you want a cheap job with cheap results that is what you are going to get. BIG MISTAKE!!! Don't waste your time!!! Hire a real carpet cleaner not a carpet buffer. This guy has 5 feedbacks since 2017, there is a reason why. This guy is terrible!! Don't waste your money!!

Absolutely loved this carpet cleaner! He's responsive and flexible with my schedule. I needed a…read morequick-dry time because I have a toddler, a cat, and a busy work from home schedule. He was able to accommodate my family and changing schedule easily. And the results were beautiful! I had accidentally dropped an entire potted plant on my light blue rug and he was able to get all the soil stains out. Thanks so much!