Stereotypical salespeople attitude, dont listen to the customer and say whatever they think they…read moreneed to say to sell. Saw something similar at another store? They'll tell you it's inferior. Found free shipping from another retailer? They'll tell you it's built into the price elsewhere. (Even though another retailer has a better price) just scummy vibes from the older blonde lady working sales in the living room area today on july 30 around 5:30. Obviously viewed us as young people and assumed we weren't serious customers. Zero respect. Was about to make a purchase and as soon as she opened her mouth i knew i would not be giving this store a single penny. There is no benefit to coming here as the price is the same online as is the inventory information. Just a whole store full of salespeople wandering around looking over your shoulder.

I've been shopping Jordan's for better than twenty-five years. I dropped by here on the way back…read morehome to check on some recliners to help with my back. I ran into a very helpful salesman Rob Hyde. I wasn't able to noir hard yet, but I needed some information about them and Rob was very helpful. He provided some very useful information. I definitely will be back once I organize everything on my end.

Need a mattress? Box Spring? Basic furniture? Then drop whatever you're doing and head to New…read moreHampshire Furniture Outlet. Plenty of mattresses to test out and choose from. Friendly, helpful and not overbearing sales people. They encourage you to try before you buy, and aren't always steering you toward the more expensive mattresses. I came up from Boston for the deals and will be back when I need new bedding. You should too.

Wonderful experience all around! We needed a bed and sectional. We shopped around for weeks before…read morecoming to NHFD. The prices were unbeatable for excellent quality. No wait time, we were able to get it the very next day. Cannot say enough good things about this place.

I shopped this store as part of researching mattresses. A few months ago I worked with Ryan A. -he…read morewas fantastic- did not try to upsell me etc. Now as I made the decisin to buy I decided on a Purple Hybrid 3. Purple has a new line line " Restore" which irriated me they did not discuss it I called to talk to Ryan and he was not available so Mark helped me- he was so nice, I at one point thought I was irriating him with all my questions but he assured me right that was not the case ( I was asking alot of question) This had Purple Hybrid new in stock- Purple stores was overing 15% on all mattresses and I was going to buy Restore which for some reason was higher I wanted new so Mark honored Purples in store 15% and I got the mattress I wanted alittle higher than the Restore but not much. I opted to get a mattress cover vs the sheets which was a speical. Delivery is $90.00 which Purple stores had for free but this Mattress Firm store did so good by me I accepted that fee Thank you Mark and Ryan!!!!!

I see glowing reviews for this place as the salespeople are great, and I agree!…read more Just be aware that it is AFTER THE SALE that counts. Good luck if you have an issue with warranty or needing a refund. I copied this from the BBB today after filing a complaint. Since January 2019, the Greater Houston BBB Houston received several complaints and customer reviews for Mattress Firm exhibiting the following patterns; According to numerous complaints received in our office, consumers allege that Mattress Firm sells merchandise of poor quality, fails to adhere to their own guarantee, and lacks transparency in relaying their polices. Upon receipt of their purchased items, many consumers report the items are incorrect and differ in brand or model. Additional allegations state the merchandise sold is of poor quality and requires multiple repairs and replacements, also used items are often sold as new. When contacted regarding these concerns, consumers allege the company attempts to charge an additional fee to deliver the correct items. Complainants also report that the company has failed to honor their 120-day guarantee, preventing exchanges or refunds within the allotted time frame. To date, Mattress Firm has responded to all complaints forwarded by our office.

if there was a way to give no stars I would I went in with financing was not informed through…read morefinancing about term of payment and how many payments get all the paperwork done to find out they want approximately $2700 to be paid off in one year they want over $500 a month!! You pay that for a brand new car!!!!! will never go to again! The girl in charge didn't have any interest to see if arrangements could be made through the finance company. She did take and put a foot forward to try to make the sale go through so you don't get my money. This was Bob in Nashua on DW Highway! You get preapproved make sure you find out what the financing schedule is before you get in there!!!!!!

Let me start this off with, I just spent AN HOUR OF MY LIFE on the phone with them before I started…read moreto write this post. I was hung up on, transferred about five times because my daughter's rail snapped WHEN SHE WAS SLEEPING. We've spend over a month back and forth with the insurance company only to get a $70 "credit" for a bed that was over $2,100!!! Then they tried to recharge us sales tax, stating sending another clearly defective item again. Save your time and aggravation and shop somewhere else, anywhere is better than here. I hope that within another month my autistic daughter won't be sleeping on the floor because of this awful company.

Sales experiences was great from the point of online request to entry. Very helpful. Professional…read more Delivery was great. Delivered within a few days. They arrived 15 months early. Very respectful and courteous business. Furniture is also as promised and perfect. Quality appears to be good also. The pricing was perfect. I actually cancelled my order at Jordan's for a very similar product which was scheduled out 2 wks later and not necessarily the color I wanted due to limited stock due to "tariffs". I will return to Mark for other items when needed. Local business support is most important with honesty.

Mark's Furniture is a gem. They had exactly what I needed and delivered it a few days later. I…read morecouldn't have asked for a better experience. Many thanks!

I purchased a power sectional back in late October . I have had the set for 7 weeks and the fabric…read moreis pilling all the cross threads are pulling out. The technician came to my house this morning and said they don't cover wear and tear, and wearing cotton close on the couch will cause wear and pilling. This is the craziest thing I heard I'm I to sit naked on the couch to prevent this! I called the store and there was no manager to speak to. They suggest that I call again and speak to their customer service department as their GENERAL MANAGER can not help me. I will say I will never shop here again . I do not recommend anyone to shop there. MY set is 8 weeks old and looks like I have had it for 10 years! Stay away from them once they get your money you are in on your own !

I have purchased furniture here for many years. Today I was speaking with the manager JOE! Wow,…read morewhat an unprofessional experience that was! I will definitely be going right down the street elsewhere! What is happening to our service? He is supposed to be an example so I am sure all of the employees there can be just as rude as he was to me on the phone! So sad! This is why our 'mom & pop' stores closing! Noone cares anymore. I will never return there and will never recommend this place again No way to do business Joe!

This place is a diamond in a ruff!! I have been getting things fromMarty for years!! When I tell my…read moretwo girls I'm going to Marty .... They beg to come with me!!! He has great furniture, home decor and odds and ends such as fishing poles, weight benches, DVDs and tVs and electronics!! Check it out every time I go there some memorabilia brings back a memory

Received a futon cover great and inexpensive.read more

***STORE IS CLOSED***…read more Drove a long way and wasted time and fuel only to arrive and find out the store is permanently closed. The location is still listed as active on Google Maps and for some reason the website is still up with misleading photos of the interior of the store. Called the number listed on the website several times but no one answered. Hopefully this is able to save someone's time and aggravation!

Ok! Modern furniture lovers in NH be excited! italmoda furniture is here!…read more For those of you that love modern furniture and live in NH there isn't any where to buy furniture! It's either traveling down to Mass or ordering online! Well now there is! Italmoda furniture is located in Nashua NH on Dw highway. As you drive into the Trader Joes plaza it's on the left 2nd floor! They sell high end European furniture brands with a very modern style. The show room is bright open and has a good selection of furniture to browse. If you don't see something you like they'll find it or order it for you! The salesmen was very informative and helpful! He had great knowledge of the brands and options! They even have virtual soft wear so you can see the furniture your buying in the color/ fabric you choose! If your looking for high end quality modern furniture this is your go to store! Happy shopping!

I've now bought 2 appliances from Hudson Appliance, and I will keep going back! First was a…read moredishwasher about a year ago, after moving into a new home and noticing ours was on our last legs. They showed us types of washers we weren't even considering, and we ended up with an awesome Bosch unit. 6 months later, I accidentally screwed something up on it, and Hudson Appliance was out within a week to fix it, for free. Recently went back to get a new refrigerator as ours was going. They have reworked their salesfloor and practices to be COVID safe, and take it very seriously. It is very much appreciated. And while fridges were extremely back ordered due to the pandemic, Hudson Appliance was really communicative about what was going on, how long we would probably have to wait, and gave us the option to get a refund at any point. New fridge came in, team again was great, and safe during their delivery.

We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

Terrible customer service. No one ever answers the phone. If they do the put you on hold and…read morenever come back.

I recommend Cameron Silva of Macy's Furniture Dept in Pleasant Lane Mall, Nashua. Courteous…read moreknowledgeable service. We bought two chairs. In view if our age, Cameron picked up the chairs and brought them to our car and loaded them for us. Thoughtful and polite.