My wife and I just recently purchased our new queen mattress and couldn't be happier. The owners…read moreare so knowledgeable and asked questions. No scripts nor high pressure tactics. It was the first place we went to, then checked several other stores but came back for the best choice and deal. Sincerely Stéven / Kathy Smith

5 start customer service in store and delivery! Staff takes time to get to know the customer and…read moretheir needs. Prices are fair and competitive. This is a must go to place !

If you need a mattress, or a futon, talk to Bob at Mattresses and Futons. His place is nothing…read morefancy but his customer service is exceptional.

A dying breed. It's only a matter of time before the strip mall chains drive the last places like…read morethis out of business. Until then, take advantage and get yourself a great deal. If you're suspicious, try a twin for a kid or a spare bed as a low risk way to see what they've got to offer.

I purchased a queen mattress from Portland Mattress Makers about a month ago, at their Andover Mass…read morelocation. Mine was over due to be replaced. I can honestly say that Bonnie was very helpful and knowledgeable. If you are in need of a new mattress, I would recommend stopping by their store and speaking with Bonnie.

Wow!! Amazing quality so perfect! Deliver men were way beyond any of my expectations! Won't buy…read moreanywhere else!

WONDERFUL Julie hooked us up!! And I am so pleased to be on my way home with a great sleep set up!…read moreThank you so much!!

We ordered our mattress and due to covid19 and a shortage of materials we were told upfront that…read morethere would probably be a delay in receiving the mattress. There turned out to be many delays but each time we were called before the delivery date and told of the delay. They even offered a different mattress that was available and if we didn't end up liking it we could swap it out for the one we ordered. We decided to wait. It ended up taking a couple of months to get the mattress but Julie called each time there was a delay. When the mattress did come in Julie included a set of king cooling sheets as a thank you for waiting. The delays weren't their fault, they kept us informed, and did more than they had to when the mattress did arrive. That is customer service.

Need a mattress? Box Spring? Basic furniture? Then drop whatever you're doing and head to New…read moreHampshire Furniture Outlet. Plenty of mattresses to test out and choose from. Friendly, helpful and not overbearing sales people. They encourage you to try before you buy, and aren't always steering you toward the more expensive mattresses. I came up from Boston for the deals and will be back when I need new bedding. You should too.

Wonderful experience all around! We needed a bed and sectional. We shopped around for weeks before…read morecoming to NHFD. The prices were unbeatable for excellent quality. No wait time, we were able to get it the very next day. Cannot say enough good things about this place.

Easy quick and customer service was greatly appreciated. Mike was friendly, kind and very helpful…read moreand knowledgeable.

So helpful. Had been waking up with backpain more and more until it was every day the past few…read moremonth. Thought I needed a new mattress. Mike was very personable. No frills, just a curated selection of mattresses. Super easy and fast. He gave me personalized recommendations based on his extensive experience. Had my new mattress for a couple weeks now, feels like a miracle to wake up without pain, I LOVE it, feel like a new person. Thanks!!

Mattress Depot has an excellent selection of very comfortable affordable mattresses. Al provides…read morepersonalized customer service and helped us find the perfect mattress. He's helpful but not high pressure and funny too. We'll shop at Mattress Depot again and recommend it to our friends!

Al, At Mattress Depot My go to mattress guy!…read moreAlways gives us what we need at the right price. - For years... No pressure. Great guy. Thanks again Al !!

The store is under renovations, so not the usual selection to browse. Totally understandable. They…read moredid have a few nice pieces, although on further inspection , I was a little concerned about durability. Other than that, the service is almost creepy. They greet you when you come in, okay that's nice, but as you walk around the store, they keep popping up at weird times, and in weird places. Asking questions, asking what you like, interrupting my husband and I several times. It almost reminded me of an escape room experience. We were close to making a purchase, but the people were so annoying that we left and went to another store instead.

I realize I am late with this but it has been bothering for a long time. I was ripped off by Bobs…read more When the encourage you to but the insurance and then don't let you use it. I bought a $1,200 chair from them and after 6-9 months it started leaning to the right. It was the frame but the two technicians that came out (which they charged me for) said it wasn't. I called the store but they said they couldn't do anything for me. This all started 5 years ago and still bothers me every time I see the commercial for bobs. I am trying to warn people of the poor quality of service I received. I called the BBB but they said they couldn't help me.

No reason to go anyplace else. They are fabulous. Helped with a last minute order and it was…read morebeautiful.

The flowers and the value were good. The customer service absolutely sucked. Not one smile, and…read morenot one indication i was valued as a customer. I was lucky to get two legible syllables out of the person at the desk. For this reason, i will not be back. I was just trying to support a local business. Not saying anyone needs to kiss my a$$, but a little friendliness goes a long way. If i wanted to be treated like a$$hole I could've stayed at work and made some money whilst I was there.