DELIGHTFUL SALON EXPERIENCE!!! Went and seen Holly again she…read moredid an amazing job. Loving my new color and cut. From the moment I walked in and until I was finished I was treated with warm, friendly, genuine care. Holly is amazing!!! She took the time to understand exactly what I wanted before doing anything and explained what she was doing every step along the way. She made suggestions that complemented mine. You can tell she wholeheartedly enjoys what she does, it shows with the end results. I love how great my haircut and color turned out. I also love the paperless and email confirmation system you have in place. 100% Satisfied Client. Lorraine

I wanted to share this review with as many as possible. I have never left a negative review for…read moreanyone in my life. However, in this circumstance, I really feel I have a duty to do so. I am reviewing Tiffany Allen, Hair Stylist, from Studio 9, in Des Moines, Iowa. If I could give a zero, I would. Here is why. My daughter got married a month ago at a destination resort. I had an updo for the wedding that I loved. I wanted to duplicate the same style for the reception in Des Moines, Iowa this past weekend. I visited with Tiffany Allen from Studio 9, in Des Moines, multiple times. I sent her my picture I wanted to duplicate. She said she could do it. I asked her if she was confident in this updo style, to which her response was "yes". On the day of the reception, we discussed the style with the picture again. Once again, I asked her if she was confident, to which she replied, "yes". Midway through the appointment, I thought to myself that it wasn't looking like the first time. I showed her the picture again and asked for a few adjustments. She still was unable to make the changes. At this point, I knew I was in trouble. I really do not feel like I need to explain any more. I think the pictures will speak for them selves. I will share the picture I modeled my request off of as well as the picture of my first updo for the wedding out of the country, and then my updo I received from Tiffany Allen, Studio 9. I would also like to add, I told her I wasn't happy about her services to give her a chance to apologize. She did not. I asked for a partial refund, and she did not respond. VERY POOR WAY TO RUN A BUSINESS!

I had my hair done by Angie and she did a wonderful job. Took her time and add in the colors I…read morewanted. She explained how my hair would react and let me know how we could approach it in case my hair did not react well. Love this place!! Will not go anywhere else! The price for what you get is spot on. She even made me some coffee while I waited. Awesome service!

Quick and easy to book an appointment online…read more Checked in for my appointment and was seen with less than 2 minutes of arriving, so very quick service I like the options they offered to upgrade my experience which was simple but very nice. Ended up buying a hair oil since I needed one already but it also turned out to be the same one the stylist used on my hair. Spacious area and the stylists were very nice and accommodating. Price was very good as well - cheaper than I thought it would be.

Good haircuts & styles. Complimentary services listed on sheets at each salon chairs station.read more

Always does a great job. If you are in the market for a hair stylist I would high recommend…read moreMichaela. She is very kind and easy going. She lets you set the tone of conversation and has always done excellent

Always does a great job. If you are in the market for a hair stylist I would high recommend…read moreMichaela. She is very kind and easy going. She lets you set the tone of conversation and has always done excellent work.

I just got the BEST haircut I have had in years. Highly recommend this place if you want to look…read moresharp. Flor was friendly, though, and a true professional! Priced very reasonable well worth every cent.

I had an amazing extension and color experience. I've been doing both for at least 19/ years and I…read morelooked incredible when I left the salon.

Ally was very sweet and professional, she added a few subtle highlights and gloss, around my face…read moreto blend the gray. She did a great job! The shop was very professional and a pleasant. Will definitely be back.

Beautifully designed, great staff, awesome services, clean spa and reasonably priced.They also…read moreoffer complementary water, tea, coffee or wine. I've come here for nails and massage twice now! My massage therapist was Alissa she is awesome and thorough, I believe she said she had almost or around 10 years of experience. She listened to my needs, focused on my problem areas, checked in on my comfort level and I left feeling relaxed and with less muscle tighness. I will definitely be back for a visit . My nail tech Unnida did a great job, had a sunny disposition and she's just a delight to chat with. I love the pedicure studio! It is private from the rest of the spa and very sanitary. I love that they off sanitary and natural pedicures and manicures. DSM doesn't feel like a stuffy spa at all, it feels like you are getting services from your friends in a beautiful atmosphere. Front desk manager Britney has helped me change appointments, answered all my questions and has given me great recommendations on staff and services. I have yet to get any hair services done at DSM mostly because I already have a stylist. I have friends that exclusively visit DSM and only have good things to say. The spa in conveniently located at the Shops at Roosevelt and there is a huge back parking lot. In short if you are looking for a therapeutic, relaxing or fun time DSM Salon and Spa is the place.

I think prices should be discussed earlier in consultation. It's heart breaking to see someone walk…read morein so excited. And to have the stylist work on the hair and get it the person hope sky high. Then watch there heart break after hearing such a high price. It's a disgusting business practice. And both stylist and owner should feel ashamed.

I'm a blonde. I purchased online Polar Light Brown shampoo hair dye. Even if used it states money…read moreback guarantee in large print. It turned my hair red/orange and 4 washes it didn't budge so went to Ashley's Salon on 501 Army Post Rd southside. Never been there before but Roxana, the owner, made my day after 4 attempts of hair dye remover and hair conditioners. She almost had to give up to get the red out. Then green, then pink. Roxana was so patient, kind, caring, very understandable, and a joy as well as her staff. I loved the comfortable environment. I got in as a walk in within 2 hrs, checked my hair time and time again as well as staff. This was all a day after my dilema--- which I made hers. I never went to beauty school. These dyes are for people who know their business-- not for people who think they can trust online scammers who wont give a refund. I am so grateful to even meet such a trusting person who's actions prove to be who I am looking for. I thank Roxana greatly and all of her staff that I could plainly see nothing but great treatment and workmanship gi out the door. This used to be a bank on Army Post. You can't go wrong at Ashley's Beauty Salon and the over and beyond works of Roxana.

I got the privilege to be seen by the owner Roxana. She was amazing and the place is beautiful!…read moreI've had some issues with my hair due to an illness and she made me feel so good. I walked out feeling great and I will definitely be back soon!