I've been a client of Serenity Couture for nearly a decade and have been seeing Christin the entire…read moretime -- which really speaks for itself. She's exceptional at what she does and genuinely one of the kindest people you'll meet. My haircut is fairly simple, but I've seen firsthand the work she does with women's hair through several close friends who go to her, and she is incredibly talented -- precise, consistent, and thoughtful in her approach. You can tell she truly cares about her clients and takes real pride in her craft. She's also great at consulting with me on the right products, personalized specifically for my hair and skin. Their brand new location in the Atlas Building in West Des Moines is stunning. The space is beautifully designed -- elegant, refined, and thoughtfully done while still feeling welcoming and comfortable. It's conveniently located, easy to access, and truly elevates the entire experience. The team is always professional and welcoming, and the level of service is consistently top tier. I also appreciate that they've expanded their services beyond what was offered at the West Glen location -- it really feels like a full-service destination now. Another big plus is their use of Aveda products. They're excellent for sensitive skin, made with naturally derived ingredients, and the brand is known for environmentally responsible practices and more sustainable packaging. I personally purchase both Aveda hair and skincare products from Serenity, and they always have a great selection in stock. Serenity continues to set a high standard for quality, service, and overall experience. Highly recommend.

My stylist left so made an appointment with another one. Explained I wanted same cut I've been…read moregetting for 3 years and manager comes out and says the stylist isn't competent for that and I need to reschedule a more expensive stylist. Nope. Not going to do that. you would think an Aveda trained stylist could manage a simple cut.

I lived in West Des Moines, Iowa from February 2013 to November 2013 and I used to get brazilian…read moredone from Kari in the Valley West mall. It was my first brazilian experience in US and she made me feel really comfortable. She is very quick and I felt very little pain. She is definitely an expert. A big thumbs up to Kari!! I also got a haircut, don't remember the stylist's name, but it was not that great. And also got a facial in the Johnston or Des Moines location but wasn't very happy about it. The staff is friendly, the ambience is great and they have good customer service in both the locations.

I had been going to this salon for 10 years! I trusted them and recommended them to everyone. But…read morerecently I had the worse experience I have ever had at a salon. And I am not saying that lightly! I went in on a Wednesday and asked them to touch up my hair. I had a very gold, ombre color. The hairdresser said she was going to try for a more rose-gold color. Okay. My hair came out pink! Not a subtle pink, but a true-pink! I told the girl I wasn't loving the color and I had expected it to be more gold. Over the night, I didn't warm up to it and scheduled a correction with the salon that Thursday. From the second I got there I have never felt so judged! I was treated like I was a problem client, like they wished I wasn't there and accused me at one point of changing my mind. They lightened my hair and applied more gold but the pink was still obviously there. I was told I might have an undertone of pink but these were uneven and sporadic light-pink highlights! I expressed that I was unhappy because I wanted my hair color to at least look like I did it on purpose. I asked for them to put some kind of light-pink toner or something on the ends so it was at least a unison color. What additionally upset me, the owner said I was changing my mind and they had already done $300 of free services to correct my hair, so they would have to charge me for the toner. When I asked how much would it be the owner and hair-dresser spoke at the same time and quoted me two different prices! The owner said $45, the hair-dresser said $25. I was done and just asked them to finish drying and styling my hair, so I could leave. I was a loyal customer for 10 years, I asked for a easy fix for the fact I was prepared to live with pink high-lights, even though 48 hours ago I had none, I was treated badly, and I was getting quoted different prices. I left in tears and drove home crying! I will never go back! The warning I have too those who decide to go to this salon is that do you want to take the chance to be a client that they screw over and then blame you for the mistake making you feel like garbage? Not worth the turmoil with so many other wonderful salons in the area!

I've been getting my hair done by Lauren for a couple years now. She's awesome! I went to several…read moresalons in Ankeny and they were all way over priced or they didn't understand how to do color well. Lauren does great cuts, colors my roots, puts in the best sun-kissed highlights, and she's fun to talk to! Guys, this Salon is it.

I had my hair color done for the first time by Bailey. She did an excellent job. I enjoyed her…read morecompany very much. The prices at Marc Stephens are more reasonable than most salons. Great experience all the way around! I recommend highly.

Merideth is always super accommodating and listens to concerns about my hair and my budget! I have…read moreextensions and always get lots of compliments about my hair without anyone knowing that there is some extra added in there Highly recommend!

A beautiful salon on the southeast side of East Village. Great stylists, comfortable setting, good…read moreproduct availability. Parking is plentiful too. Love this salon is 5's!

My hair always comes out fantastic The salon is comfortable and everyone is easy to talk to.read more

This is a nice salon where we come to see Shivonne. She is awesome and does really great work. My…read morewife and I have been going to see her for the last couple of years. There are at least 20 other stylists that have a location within that they rent. The place is comfortable and clean, with modern touches and huge plants. They have some boutique items for sale. This is not a walk in welcome place it is by appointment only.

Always a pleasure during, and great hair when you leave. Color, cut, highlights and low lights,…read moreNatalie does it all skillfully. She is my go to gal.

Kristen is my absolute favorite! The only down side is that Aveda is a a little over priced. I've…read morealways had a positive experience here! Also a big fan of having a glass of wine while I get my hair done as an extra treat.

Indianola hit the jackpot when C&F showed up on the square. Moving to the area about 4 years ago, I…read morewas terrified to find a salon that I could trust for my hair care needs. I would normally drive up to Des Moines, cross my fingers i'd find someone who knows what they're doing, and then repeat again a few months down the road. Now, all I have to do is drive down the road, and all my worries vanish. For starters, the vibe is very relaxing. when I sit in their waiting area, I always feel like i'm at a girlfriends house for coffee. There's always someone at the front desk to greet you with a warm smile, and check you in for your appointment. Next- product. Long ago, I did marketing for a day spa back in New York, and I get a little judgmental on what products salons choose to carry. My jaw dropped to the floor with excitement when I saw that they carry Davines. It is 110% THE best haircare line you can find, and suitable for all hair textures-my daughter has straight long hair, and mine is VERY curly, and we're able to use the same shampoo & conditioner. I think product is extremely important for troubleshooting everyones unique hair needs. My daughter had severe dandruff/ cradle cap since she was a baby. I booked her an appointment recently with Morgan for a natural tech treatment, and I could not believe the difference! Oh, if I didn't mention, my daughter is 4.. beautiful salon that's kid friendly, and has product that is gentle enough for a tiny scalp, but powerful enough to shred through all that dead skin.. what a win! My son also gets his hair cut here (7y/o) usually with Maddie. She somehow is able to keep him sitting still in the chair, and always provides him with a clean fade, and a managable cut. I myself jump between Maddie & Morgan depending on my needs at the time. When I don't feel like dealing with my hair, I usually book with Maddie for a nice braid. I would also like to mention that their talent with coloring hair is pretty comparable with a big city - they execute their consultations so you feel confident in their work throughout the entire process. Kole especially does some incredible work!

My sister recently had her hair done here, If you want to get charged for a service that the…read morestylists don't provide then I'd book here. She received an all-over 1 color and cut but was charged for balayage and toner, not to mention the bangs she referenced were a simple straight cut but she received choppy uneven bangs. T The owner of this store is unprofessional and rather than have a conversation with you when you come in to discuss a refund, the owner will just call the cops on you! don't waste your time or money here, if you criticize their "work" they'll just ban you .