We had an issue with our home fire sprinkler system making a strange rattling noise and called at least a dozen companies trying to get someone to assess it. Most of them charged a fee just to come take a look, but ASI Fire Protection stood out immediately by not charging any assessment fee at all -- and ultimately exceeded every expectation. From the very first call, their customer service was fantastic. They initially scheduled us for Friday, but when the owner realized he would be in our area, he generously rearranged his schedule and came out the very next day. That level of consideration alone was impressive. He quickly identified the issue, fixed it, and went above and beyond by improving our overall fire sprinkler system -- far more than we originally requested. He was kind, professional, efficient, and incredibly knowledgeable. On top of everything else, the pricing was an amazing value for the level of service provided. It's rare to find a company with this level of integrity, skill, and genuine care for their customers. We cannot recommend ASI Fire Protection highly enough. read more

After lightly bumping my inspector's test valve on the outside of my house, and setting off the sprinkler system, fire alarm, I learned a lot about what an inspector's test valve actually is. Firstly, is not anything that a Handyman can fix for you, not even a licensed plumber can mess with those, you have to have a fire certified specialist. That's where ASI comes in. I called them and spoke with one of their employees on the phone, on the same day that I had to shut down the water for my entire house. She was super helpful and convinced one of their employees to stop what he was currently doing and get down to my place to help me get my water back on again. Victor, the ASI employee who showed up, was fantastic. Not only did he fix the valve, but he was also a very interesting person in general with lots of stories related to his industry and adventures he had had in it. With only a couple of delays, my water was back on before the sunset on the same day that I had broken that little valve. Highly recommended. And when I say "highly recommended" I'm talking about using ASI, I'm not recommending that you break your inspector's test valve on the outside of your house, those things can get expensive. read more

ASI always provides excellent customer service! We use them anytime we need an inspection!

We were ready to give them 5 stars after getting off the phone with Esther. Our communication via phone and email were good and out of the 4 places we looked to buy fire extinguishers , this location had the best rate for the extinguishers and their cabinets. Unfortunately, there was an issue with their inventory's availability. Upon pick up, they didn't have the stock of the items they said they would, so the items didn't match the invoice. This was very frustrating when you're short on time. We had booked a time to meet with our handyman to install them at a property far away. We had to get a hold of the owner, Dave, who went above and beyond to make it right. The very next day we had the correct items delivered and installed. The items look good and for that reason I give them 4 stars. read more

Amazing customer service, such kind people and quick service. We came in to get a fire extinguisher inspected and it was great service and affordable compared to other spots in N.County. We will definitely be back! read more

Company was very responsive and did not oversell a solution. They gave a thorough inspection and recommended only work that needed to be done. Very high level of integrity. Would definitely recommend. read more

Was concerned about a wet spot on the ceiling of our MBR closet which developed during the recent rain. Wanted to rule out our in-home fire sprinkler in the attic as there appeared to be moisture around one of the sprinklers. Also, the system had not been inspected in the 7 years we've owned our single story home in Vista. Contacted ASI Escondido to inspect. ASI rep very promptly came to our residence and did an inspection. He assessed that our sprinkler system was in good shape in that the water pressure reading was correct. As it turned out the wet spot came from improperly installed matting underneath our roof tiles which was immediately addressed. Sloppy roofing work when the house was constructed. ASI will be our "go to" roofing professional as needed. Thank you ASI Fire Protection out of Escondido! read more

I had a pleasure working with ASI for fire protection system. The owner and the technician were super nice and they quoted me over the phone. They arrived on time and check my fire system and did a fantastic job. The quality of the work was great and they have a great customer service as well. I definitely recommend this company for your fire system. Thank you read more

ASI Fire Protection - Fire Protection Services Near Me - Escondido, California

I needed an annual inspection for my fire extinguishers. They were able to come out the next day. Pricing was reasonable.

Outstanding customer service from start to finish, I called to inquire, schedule service and maintenance. Esther was great with providing the most detailed information, scheduling was quick and easy. Technician Jesus came out to conduct the five year sprinkler system inspection, he was very knowledgeable and easy to work with. It was a pleasure having Jesus as my technician he definitely knows his stuff, he provided me with accurate technical information regarding my system. Quality service, great pricing you will not be disappointed with ASI!!! 5 Star Service read more

I want to do a huge shout out to ASI fire protection. I needed some work done on a few of my fire sprinklers in my house. Initially, I spoke with the owner, Richard Rincon. He provided a quote and was very thorough in what services he was going to provide.. He then sent out two amazing technicians who did the work. Each step of the way they explained what they were doing and kept me informed of the whole process. They were polite, knowledgeable, and experts at what they did. They even tested my water lines to make sure my system was working correctly. The two technicians who came were Jesus and Ashton. I would highly recommend ASI fire protection for all your fire protection needs. read more

This team knows their stuff & the customer service was on point. Fast service, no hidden fees & knowledgable about the product. ASI stopped what they were doing & service the extinguishers while I waited so I save another trip. Yes this was a walk-in experience. I hIghly recommend this company to all involved for fire prevention service equipment. They do much more. Give ASI a try, you will not regret your choice. RTMc @ Ms Kim's Kitchen read more

Excellent! Courteous, responsive, punctual, great price. Thanks ASI!

We really appreciate the professionalism and courtesy from ASI. Superb service and follow ups!

ASI Fire performed all the work needed for our commercial property to pass my Fire Inspection at our buildings. They were fast and efficient. To top it off they beat other companies when it came to their estimate! We were very pleased. These guys became our "go to guys" for our commercial business properties. read more

Rueben was a great help. nice efficient and explained all steps! Thanks For the great service!

Very responsive and provided helpful knowledge over the phone. Unfortunately timing didn't work out but I did appreciate them being upfront and honest over the phone, including providing a very fair quote. Will come to them in the future as needs arise. Thanks! read more

Sod friendly and helpful!!! I was able to get my fire extinguishers inspected and ready to go easily! Thank you!

The best and honest company. They help me save money, get my order done no charge. Highly recommended.

I had an issue with my fire meter, Richard was the first company to respond and was the quickest to be able to come out. He was communicative, responsive, and was able to troubleshoot a remedy. He spent time explaining, and showing me, so I was fully understanding what he was explaining. Will happily reach out to them again if I'm needing their services. read more

This company is amazing Good prices Richard is very knowledgeable and quick to response to any ?s I had They got my business for years to come I'll definitely recommend this company to To all my friends and recommend to any businesses owner read more

ASI's response time and communication were excellent. I sent an Request for Proposal out to 10 companies and chose to work with ASI. Tech's Jesus and Jarod were on time and thorough. It has been a pleasurable experience and I plan on directing more business their way. We manage 26 multi-family properties in SD County and have had experience with several Fire protection vendors, but were forced to change things after Cintas bought / took over the smaller local companies we were working with, and balled it all up. I would highly recommend ASI to all who inquire. read more

Quick, responsive, and helped us with a very unusual request lol. Apparently we were supposed to drain the residential fire sprinkler system prior to heat treatment for termites. It may have just been an extra cautionary step the termite company requested... either way we appreciate that it's brought ASI into our list of go-to vendors for any fire sprinkler/protection needs. As a Real Estate Agent, I am seeing the need for these guys much more often as so many homes are now in the high fire hazard areas. I look forward to having them help all my clients when the need arises! Thanks ASI team! read more

5 stars for reasonability, pricing, and communication. Great place of business with helpful staff.

These guys know this industry well, and kept our fire system up to date. Honest team, and Khalid and Richard are awesome to work with.

I needed to find a company to service my fire extinguishers on an annual basis for my restaurant and not only ASI serviced them in a timely manner but was the most affordable company I called in San Diego. read more

Jesse was prompt and on time for the appointment. After the inspection, they realized what was requested wasn't actually necessary and Dave reached out to the inspector, got clarification and was very upfront, honest and transparent about everything, potentially saving me a lot of time and money. Obviously they're not just trying to take your money. I'm grateful for their helpfulness, honesty and transparency. read more

Fast service, reliable. Great customer service, and they are on time!! I highly recommend them.

Experienced professionals who are on time and reasonable! Great value, great service!

We had just recently purchased a business and couldn't pass our fire inspection. We called ASI Fire and they were right on it with a responsive and professional team. They took care of all the issues identified by the fire department including a back flow test. We scheduled our re-inspection with the fire department and passed with flying colors! Thanks ASI... read more

I called ASI to schedule sprinkler inspection and Julie was able to get me scheduled the same week. She was very professional and informative. Jesús was very knowledgeable and experienced. I was very satisfied with the quality and work i received. I look forward to working with them in the upcoming years & will definitely be referring them to friends & family. read more

I had the Fire Department out and they referred me to ASI to get my fire extinguishers up to date. Julie in the office was very informative and friendly & Jared was very professional. read more

Please do not trust these guys. They came into my store and claimed to be the fire department. They then proceeded to service my fire extinguishers 4 months early, without my knowledge of it. As a business owner I already have enough expenses to worry about. Now I had to pay double this year. These guys ripped me off! Be very, very cautious with them. I am very unhappy with this and I will never allow them in my store again. read more