This store has decent prices and produce but the service is non existent. It is rare that there…read moreare more than 3 check outs open. I have a friend that stated my feelings exactly: He expects nothing and except for the rare time he gets less than that, he is never disappointed. I shop there occasionally because they have a can't miss price on something but I always go away with elevated blood pressure.

Huge full-service grocery store with very reasonable prices (for Canada, that is). Super discounts…read moreon groceries and gas with their Mastercard. Produce is usually Canadian-grown and what's in season is the freshest and cheapest stuff you can get. No-name and President's Choice Brands available along with all the standard brands. Great selection, more and more & healthy sections with organic products available in many sections of the store. Produce quality has improved greatly over the course of the last few years. Lots of other stuff too: basic pharma, clothing, housewares, etc. quality comparable to Target. Beware some of the produce is made in China. Canada is not as conscious about GMOs, neurotoxins or carcinogens. Formulas North and South of the border are not consistent for the same label. Bottom line: read your labels.rs learn about great local businesses. I'd give them 5 stars but they don't always carry my goatmilk and sometimes they're out of organic eggs. And they often have problems with long lines at the checkouts which is beyond frustrating.

Horrible, horrible company!!! Ordered some Asian Family plum sauce and was sent a completely…read moredifferent product from what was imaged on their website. When I enquired, I was told it was not their responsibility if the supplier sends them different products, that they have over 5000 items and cannot possibly keep track if the supplier sends something other than what they ordered. I said I did not want this product that I had paid $35 plus $20 in shipping and they advised that I could return it but would have to cover the cost of returning the products myself. I live in Ontario and they shipped from their Alberta location. /beyond that 2 of the bottles had been damaged in transit - or packed and shipped already damaged - and the sauce was leaked inside the shipping box. When I sent a photo of the item from their website and a photo of the product I received, they told me it was the same thing!! I see positive reviews from people who were in Lethbridge and shopped in their physical store so I actually believe they purposefully scam online shoppers and then refuse any responsibility. They should be fined and shut down for unlawful business practices!!!

Horrible customer service. I placed a large online order, only to receive a poorly packed box with…read moredamaged and expired items. When I called to complain, I was told I would be refunded. Later, when following up by email, they refused to refund and told me there is nothing wrong with selling expired food. When I told them I would have to make a report with my credit card company, they told me I that was threatening. I would think stealing your customers money is far more threatening behaviour. I would recommend that everyone submit reports to the Canada Food Inspection Agency. They will close the business down if enough people report the selling of expired goods. Don't risk buying from Umami Shop.

The prices are high as you might expect in a small grocery store. I've bought food items that are…read morepast their expirary date. And the produce is very bad. I'm wondering where they get it from, what other stores have thrown out? The potatoes are rotten. Very disappointing !

Conveniently located with a good selection, but overall high prices. Sometimes items including…read moredairy products have been on the shelf at or past the sell before date. Some edible items have been put into the clearance bin for sale long past their printed expiry dates. Management was not professional or polite when informed about a produce item's price scanning higher than the sign had shown. It was saddening to learn from a Google review that the management had printed an unkind message on a former employee's pay stub. I don't feel I can support a business that would do that.

I enjoy the produce selection even if it's pricey. unfortunately there was a HAIR baked INTO my…read morestore-made bread I had bought. I still ate the bread after I pulled the hair out but like gurl... you're kidding

Pretty standard products but ya the prices seem higher than on the other side of the river but I'm…read morenot driving 8 k to save a buck or 2. Bring on save on to give competition.

I was at No Frills today the lineups quite long do to them changing their cards every customer with…read morea card was taken quite a few minutes to do the changeover after till on every person. I told the cashier that these weights when they only have two cashiers working on these cards is getting quite annoying. She said would you like to talk to the manager Sandy the manager said that they're doing what they can as she walked away a staff member older balding fellow which had nothing to do with our conversation pipes up and says if I don't like it I can go somewhere else so I took him up on the offer I will no longer return. And being that Sandy was a great deal closer to him than I was and chose to do nothing to him or apologize to me makes me think this is corporately acceptable

This place is not bad but be careful when purchasing anything. Make sure to check expiry date. I…read morewas about to buy this dessert and it expired Jan 2013! That's TWO YEARS AGO. I also bought a bottle of this Filipino sauce (no expiry date for some reason) and it was so runny it must've been expired already. (This sauce is supposed to be thick like ketchup). Lastly, I was looking for some seaweed snacks and the only ones they had available was about to expire in 5 days. So just be really careful when buying anything in case you get food poisoning.