I found this business a real disappointment. They are not pretending to be a specialty coffee…read moreroaster but they could learn a few tricks from the Speciality Coffee Association, an organization I was a member of during my competition judging years. My giving of only two points is carefully thought out with the following reasons given: 1. They are not wheelchair accessible, which precludes me visiting on my own. 2. No light roast coffee. I was told they were out of Yrgacheffe. They have many beans that would shine with a light roast, like the Harrar Longberry, which I will comment on lower down. Think outside the box instead of pigeon holing yourself into routines. 3. They do not sell a traditional cappuccino in a 6 oz cup that goes way back to the dawn of the beverage in the early 20th Century in Italy. An 8oz produces a drink with not enough coffee to milk ratio. 4. It may be just an out of stock issue, however with no product shortages in the market, the selection of handgrinders is basic entry level at best. Nothing with high carbon stainless conical burrs could be found, just lots of ceramic porlex which is a good grinder but far far from being great. For a few dollars more, a Timemore Chestnut will give a much superior and even grind. 5. One pound bags are too big for the single coffee drinker, which is their smallest available purchase, even though the beans are bulk, which in itself is disappointing. An opened bag of freshly roasted coffee has peak quality life of 5 to 7 days. One pound is a lot of coffee to consume in those time constraints. Offer smaller too, such as 1/2 pound, the industry standard sample order size. 6. I asked when the beans were roasted. I was told usually no more than two weeks ago. OMG, beans in the open air for two weeks would be way beyond their prime. If all you sell is one pound bags, bag the coffee when it cools after roasting. They have bags with CO2 escape valves. In the bag it will last for months. In the open air, 7 days max. 7. The medium roasted Harrar Longberry was roasted darker than what would be considered a full medium roast. Close to half of the beans had reached the second crack, thereby taking them out of the medium category. A full medium, using the Speciality Coffee Association and Q Grading standards, is moments before the second crack with no to just a hint of oil on the bean. This bean was medium dark. At this level of roast, the nuances of the legendary Harrar have disappeared. The winey fruity flavour profile which has coffee aficionados addicted were gone, roasted out. I find it hard to understand why this is considered Lethbridge's finest coffee shope. I cringe at the thought of what I am going to experience elsewhere in town.

By far the best coffee in town. Great people, great coffee, what more could you ask for…read more Also, I love the smell there :)

My cappuccino was strong (I rate it 5 stars) as it's just the way I like it. But the server didn't…read morelook like she's happy being there (I rate her 2 stars). I don't rate the quality of products but also the quality of service. I hope she's feeling better and nicer today.

Great coffee and service! Waffles are delicious here too. Clean and attentive service.read more

Stopped here for donuts and coffee. The donuts were amazing and so was the coffee. Being from…read moreAmerica Krispy Kreme doesn't even compare nor just Dunkin' Donuts. Had a little bit of a hard time with talking with the staff most of them their first language wasn't English. But we got through it. OK. They were all friendly and helpful.

The food and drinks were good as always, but the customer service was amazing! I can only assume it…read morewas the manager, but he was very friendly and made our 7 year old feel involved! The store was clean and it was a good experience!

I spent a week in Lethbridge initially thinking that there were very few vegan friendly restaurants…read morebut discovering instead that it's just not a Yelp community. The businesses frequently don't promote their features well and the reviews are very limited. Penny Coffee House is ahead of the game on both points. I enjoyed an excellent house made savory chai (they offer multiple alternatives to dairy milk) and picked up a few of the three vegan pastries they had that day for myself and family. I'm sure that the berry turnovers, cinnamon twists, and rosemary pretzels would have been ever better had I warmed them up before serving.

Never been disappointed with any of their baked goods…read more Coffee and breakfast burritos are also excellent!

Service was busy! Front counter staff all over the place as to staff forgot 1/2 of order. She kept…read moreserving customers and forgot half of previous customers orders. As too, we went down to wait for drinks as usual but our food parts were totally forgotten about until I questioned it with drink makers and then saw front counter from distance with look on her face as to "woops", then when she brought the food part still forgot the second part too 2 items bought so I thought to myself I'll take the first one and piss on it for standing here and asking for my other food item she still missed cause I've already waited so long.

I love my Starbucks! To be fully honest, they are normally consistent in their drinks. This…read morelocation is no exception. They always nail their drinks. When ever my wife and I go on a road trip we always stop for a Starbucks to go at this location and they always offer a tall cup of whipped cream for our pup! Much appreciated! Today though is my first time sitting in the Starbucks and not just going through drive through. It's a fairly generic Starbucks. No couches or fire places though, which I have seen at quite a few other locations. So it's not the coziest and when the sun is setting... it is awfully bright at quite a few tables. So this location I would say is not the best for coffee dates with a friend but the service is friendly and the products are great!

The staff here are guaranteed to brighten your day. Even just walking by they'll give you a smile…read moreor a compliment. The drinks are great and served quickly. I've never once gotten a burnt toast from here, unlike other places on campus. And if you're a student trying to study on campus, they are open longer hours and more days than any place else. I would recommend these guys to everyone.

The best part about this coffee shop is that it's open longer than other spots, even open Sunday's…read more The staff are always friendly and courteous and get your drink done quick. I wouldn't call this the greatest or freshest coffee in the world but it gets the job done. There are a variety of regular coffees to choose from out front after you get your cup.

This is a lovely place to escape with female friends and family. The tea room offers a huge…read moreselection of black, green and health oriented teas amidst a setting of delicate tables, linens and art. Scones and jam with fruit, homemade soups and seafood croissants round out the tea which is properly made with boiling water in china teapots presented with tiny teaspoons and pastel sugar. The retail space makes charming use of the nooks and crannies of the rambling old building to present jewelry, clothing, antiques, toiletries and decorative objects. This year their Christmas customer appreciation night was combined with a 100th anniversary celebration and so particularly good with complimentary food and teas.

The Jasmine Room is all about the experience. It is a great way to get in touch with your feminine…read moreside.. The part of you that loves to be pampered and hold your pinky up while you drink your tea. The staff are friendly and the atmosphere is spot on! A definite must see! Go with your girlfriends or your mom or sisters!! They will thank you for it!

My wife and I were shopping in some of the little boutique stores downtown when we found ourselves…read moresuddenly in the mood for some bubble tea. To our surprise, a quick search revealed there was a bubble tea café only 1 block away. Infinitea is a quaint little shop that serves an outstanding product. Our tea was delicious and the menu gave us many great selections to choose from. Our server was welcoming and very friendly. He was also extremely knowledgeable about the varieties and histories of the various choices. In fact, he showed so much pride and passion in his tea that I suspect that the young man may have been the owner. The only downside was that it felt more like bubble tea take-out than a bubble tea café. While we could have stayed and sat in one of the very small tables, the interior felt a little too spartan to feel inviting. However, if you're looking for bubble tea to go then Infinitea is the place to be.