I went to Aspen Dental as a potential patient. The desk staff was friendly and efficient. As I was waiting to be seen, an elderly gentleman and his wife came in with a baggie holding his broken bridge. He said it had been made at Aspen Dental and had broken with one bite of pie. He asked to see the Doctor. The staff said there was no Doctor available. Then he asked to see a Manager. They tried to give him an appointment 5 days away. He demanded to see a Manager. The Office Manager finally came to the front desk, he was dismissive. He immediately got on a computer not making eye contact with the people and told them they could come back in five days, period. By this time I had been sitting for 45 minutes for my new patient appointment. I left at that point. Worst Medical office I've been in since moving to Cape Coral. read more

Pain is to great have not been able to wear them it's not worth 8000.00 dollars. They told me I have to let it heal then it will feel great. Will I ever get old enough to feel better then you should have waited to collect the money. read more

Too expensive! They itemize every charge possible until your insurance denies reimbursement.

I would like to give zero stars, but that's not an option This is a horrible dental practice their communication is completely lacking first off when you called the number you just go to voicemail and they say will call you back in one to two days they're just in it for the money just do yourself a favor and go to great expressions who are much more professional and you'll save yourself a massive headache read more

Beware of Aspen Dental. I am 71 years old and Ias visiting Cape Coral Florida. I went to Aspen Dental with a terrible tooth ache. They told me I needed a Root Canal and the Droctor that does Root Canals happened to be at their office today if I would Like to have it done. I was in such pain that I agreed to have it done. After waiting a while a office person called me up and said the charged would be $3,500.00 with my insurance. I though this was very high price but I was in pain. I gave them my credit card and they did the Root Canal. A few weeks later I received a bill for an additional $1,763.00. They advertize on the web site that an Anterior Root Canal average cost is $1,079.00. Obviously they took advantage of the fact that I was old and in pain. read more

My wife and I had gone there several times. I found the front staff to be excellent but coincidentally my wife and I both had the same problem with teeth they worked on. The dentist had replaced a screw on a bottom molar implant I had. A month later the tooth felt funny so I went to a different dentist that specializes in implants and he found it was infected. Not saying they cause the infection but about 3 months later my wife had a cap replaced at the same Aspen Dental Office. Several weeks after, she said it was hurting. I took her to a different dentist and he found her tooth was infected as well. I figured it's quite a coincidence and it's enough to make sure neither one of us ever returned to Aspen Dental. read more

My review for Aspen dental if I could give them a negative 100 I would give them a -100. The very first time I came they had none of my paperwork I had to reschedule. And then I had to find all my own paperwork nobody in the office at 2609 Santa Barbara did their work I did it for them and all I was having done was a tooth pulled. And now I'm back again because I need two teeth pulled and no one bothered to tell me when I came in on Tuesday that I needed some more special paperwork done because I'm sitting with a brain tumor and that the doctor needed how much I was radiated and all of that did anybody call ahead of time absolutely not they are so lazy at this office lazy the girl gave me the excuse that satellite office at this doctor comes in and does stuff I have a tooth and I'm in pain and they knew nothing would get done and they gave me seven Tylenol with codeine in them seven there's going to be 7 days before I can see him again so that's one pill a day one and this tooth with the filling is exposed all the way to the I'm not a person that will beg for for pain pills I'm not but you think you would have at least given me two so when I contact her via email she said I'd have to be seen again but they're not there on Fridays these doctors are crazy please think twice before you go to Aspen dental they are horrible read more

Beware of  Apen Dental and their Cape Coral office.   They BAIT AND SWITCH charges.  They charge me for services that they promote as free office visits and X-rays, then send you a bill months later for $197. They also later charged me for an "insurance discount" they applied to the same bill because the insurance never offered such a discount.  Months later, they sent an additional bill for $703 and sent it to a collection company. Don't use Aspen Dental, they are scammers. read more

I was scammed!!! High pressure sales tactics. I was given a treatment plan and the cost on the treatment plan was 2,000.00 less than what I had to pay. I never would have agreed to the procedure if they had been honest about the cost. Now I am stuck. read more

This office is amazing, I was a walk in patient with tremendous amounts of pain, and the staff did not hesitate to see me the same day and take me out of pain. The whole team was super knowledgeable and they treat everyone like family. I would recommend 100% read more

I am posting this negative review as a word of caution to others. My recent experience with Aspen Dental on Pine Island Road in Cape Coral, Florida is the worst dental experience I have ever had! I would like to clarify, I came in because I don't have a regular dentist in Florida and my husband had used Aspen Dental in Albany, Oregon and said they were very good. My examination seemed fairly thorough, lots of X-rays and scans, however their equipment looked old and tired compared to my former dental office in Oregon. The technician was very pleasant and nice. The next part of the exam was the part where the hygienist checks your gums and say how many centimeters your gums recede. By the way, this is something our old dentist in Oregon did every six months with routine cleanings. Nothing unusual here for me, my teeth are pretty decent for a woman in her 50's. Normally I would receive my cleaning after this. Instead I was left in the chair to wait. And wait. After an extremely long wait, the doctor came in and looked at my teeth and the x-rays/scans for a few minutes. He said everything looked great, no problems! He even commented on how nice my previous dental work was! Next I am ushered into a room to wait for a consultation. I waited for a good 15 - 20 minutes. Evidently my husband came into the reception area and asked what was taking so long and that must have prompted them to call me into another office. I am seated in the office of a man (not the dentist) and immediately the hygienist and the fellow in the office had to step out to 'discuss something privately' and then came back. He then fiddled around with paperwork, and all the while, said nothing to me. Finally he stops and makes some pleasant small talk. Nice enough person, but I'm wondering when we are going to get to the discussion about my teeth. He informs me that all is well, except that I have periodontal disease! I'm a little taken aback, especially since THEIR dentist just said my teeth looked well. He explained what periodontal disease is and that I have bone loss and that it is going to get much worse unless I agree to an $840 invasive treatment where they scratch down below your gumline and apply antibiotic. Oh and $273 follow-ups every four to six months. FOREVER! He said that this is the only treatment option and there is nothing I can do to improve things. He points out a brochure on periodontal disease and treatment and tells me to take one, so I guess this must be a frequent diagnosis for this office. At this point I am in shock. I mention that my previous dentist never even hinted about me having periodontal disease. He said that periodontal disease is really hard to treat and most dentists just don't want to bother with it. He told me that my previous dentist was scamming me for my insurance and ongoing payments and treatments. At this point I realize that the scammer is this man and the hygienist there in front of me. I believe this man is the owner. I do not like feeling pressured for unnecessary treatments, which I believe is the case here. I came in for a cleaning and did not get that. They tried to discredit a dentist that they do not know. They tried to frighten me into agreeing to a very invasive, expensive and unnecessary treatment. I will not be coming back to this place ever. If I could give a ZERO I would! read more

My visit to the office was to make sure that my insurance company was logged in correctly in a attempt to save some money for well needed dental wor. The greeter took all the necessary information at assured me that she would look into it and give me a call. That did not happen and after two follow up calls and asking for a return call, that also did not happen. The television ad states that they care about their patients by I now know that they do not and cannot be trusted at their word. Buyer beware when entering their place of business! Anthony Short read more

My appointment was at 2 PM, I didn't leave the office until 5 PM. I left without an actual diagnosis for my dental pain, because they said they needed a CT and a root canal specialist. I've never had that problem at my other dental practice, all of them are capable of doing root canals. Then they pulled me in their business office and said a root canal which I potentially needed and another one that I definitely needed( in another tooth that was causing no pain) would be $9,000. I shopped around for a different dentist. Sorry for the bad grammar, I am sleep deprived. read more

ASPEN Dental is a scam that puts people at risk and uses fear to steal their money for unwanted and unnecessary dental treatments/work. I visited while at our home in Cape Coral to have a sharp edge of a broken tooth smoothed over until the tooth is removed in August for an implant by my dentist/maxiolfacial surgeon in Ohio. I was being upsold from the moment I entered the office as was the others that I could hear in the office at the same time I was. I declined the "Gum Examination" and explained I have a dentist in Ohio. The "business mgr." came in with the dentist a few minutes later and tried to sell me on the gum exam, cleaning and extracting my tooth. I explained I am getting a bone graft at the time of extraction for the implant and I just need the sharp edge smoothed over. The dentist said the only option was for him to extract the tooth. This is NOT a simple extraction as I am getting an implant and the extraction will be difficult. I asked for him to just smooth the sharp edge. He refused. I told them I had never been so pressured and upsold in my life and got out of the chair and left. I would AVOID this scam at ALL costs! Patornize a LOCAL dentist that does not have minimum billing requirements for everybody that walks in the door and one that does not employ fear tactics to pressure people into expensive, dangerous and unecessary treatments. *While in the office I observed a woman who came in because she had a crown fall off 4 times in 41 days. Another person was in due to a cavity and was sold the gum treatments and was told he needed aan extensive root canal and crown for over $3000.00. It is sad that a slick looking office with flashy ads would scare people and steal their money like Aspen does. I would NOT give a single star but a star is required. BEWARE!! read more

Beware of them charging you service they did not tell you before doing it. I paid bill in full then got a bill in the mail for another $525.00. I do not recommend the office on Santa Barbara blvd read more

starting with the office staff front girls, the dentist, the assistant everybody was absolutely amazing at the Cape Coral, Pine Island office and the Santa Barbara office. I highly recommend them they tell you what they're doing and they're very compassionate about their work. read more

I recently visited this office twice, the office staff is friendly, however make sure you get a 2nd opinionof any suggested treatment. My experience I was advised because of severe tooth infection, must be extracted! No other options would work, from the Sr dentist. Okay so one month later after a root canal success, I visited another dentist, who advised the tooth was fine and installed a nice crown! Either they dont care or are missing dental expertise. A quality dentist wil sekk to save teeth, not just extract. For your sake get a 2nd or 3rd opinion, no one cares about your teeth, but you.Aspen advice, get some better qualified dentists.. read more

I was initially grateful for the care that I received at Aspen Dental. I suffered some hard times, divorce, health issues etc and didn't realize that I was on a timeline to finish my care. I had received my temporary teeth, and was due to go back for my final set, and showed up to many appointments after driving an hour, to be told things weren't ready yet etc. I have been trying to make appointments to get back in, and am told a manager will call me back, or assist me as my care is no longer covered and I would have to start all over. This place pulled all of my teeth out and left me with a set of broken dentures now that I can't afford to replace. My front tooth is superglued in! They absolutely DO NOT CARE AND DO NOT CALL BACK. My heart is broken!!! read more

This is the worst dental experience I have ever had. I went in with extreme pain in my mouth and made sure they were aware of it before and after I got there. I had to find a new dentist due to a change in our in plan. They did X-rays, an exam, wanted to do a cleaning, and give me a "plan", not one time addressing the current issue. I stopped the cleaning and walked up front to check out. While there, once again, all they wanted to do was a "plan". These are very inconsiderate and uncaring people. Needless to say, I'm going elsewhere. read more

Service was the worst I have ever seen before, and the prices are too high for the work they do. I called to make an appointment to have the rubber inserts placed in my partial for the implants and the lady making the appointment indicated it would cost me $346.54 for those 5 inserts. My dentist in Alaska did them for no charge as he indicated they were given to him free. You get the feeling they are not customer friendly and only want money. This is just my opinion. read more

This office has their act together! Very professional and courteous.The office mgr Brittany helped me work out a dental plan to save my teeth. I felt like they really are concerned for the patients well being. Great first visit..I am set up for 2 more this month. Thanks everyone at Aspen dental read more

Aspen Dental - Cape Coral, FL - General Dentistry Near Me - Cape Coral, Florida

0 stars! This place is a total scam! I went there for a basic dental cleaning along with my partner and instead of the usual cleaning we have received out entire lives in the Midwest for $150 or so, we walked out with bills close to $3000! For a new patient visit and simple cleaning!!! We were told our insurance would cover the visit and Guess What? It didn't even begin to cover all it's charges, including some mouth rinse they threw in for $40 a bottle for each of us (we ended up throwing it out--not healthy). Aspen employees sold me on an antibiotic coating for a number of teeth at $70 each--ultimately not covered by insurance even though I was told it would be. And Totally Unnecessary! Everything was an add-on, up-sell! I am so fed up with all the scam artists and up-sellers in Florida. What a joke and total rip-off!!! RUN--don't walk--the other way!!!! read more

Came to this Aspen location by mistake instead of the other in Cape Coral. After sitting for 25 minutes I finally got asked to come up. An unwelcoming "So what are you here for?" was my greeting. When I stated I had an appointment I was quickly corrected and also hit with the Friday line of "and we close at 1PM...so....". So I asked if there was other locations in Cape Coral I could have possibly been scheduled at and I was responded with a snappy "yes" as if I was expected to know that. Long story short here, customer service with the desk was pretty terrible, no reflection of the professionals behind the scenes I'm sure, but a pretty eye opening first impression of Aspen, and I definitely will not use this location personally, or recommend to anyone. read more

These people literally ruined my mother's quality of life. They have messed up her dentures for over a year and a half and she still can't eat anything. She's constantly bleeding, and crying because of this. You will pay for what you've done. read more

Unless you just love to spend obscene amounts of money on dental care, even if you have dental insurance, there is absolutely no reason to bother considering Aspen Dental. My husband and I just moved to Florida from Missouri, and are in need of a new dentist. I called and made an appointment with Aspen Dental solely at the recommendation of my insurance company's website. The office is close to our home, their hours are reasonable, and they were able to get us both in for a routine cleaning and check-up within a week. Perfect! However, we left without having our teeth cleaned, and the dentist I saw took a whopping 30 secs to quickly look inside my mouth and scan my x-rays before telling me I was going to need a new crown (the one he was referring to was practically brand new). The dental hygienist then tried to use scare tactics to "sell" me on a deep clean and descale treatment. My husband never saw a dentist, and his hygienist insisted that he also would need a deep clean and descale treatment, saying his gums were evidently so bad he would need anesthesia for his treatment. They even made him watch a video on the dangers of gum disease! We had both expressed disinterest in said treatments, and just wanted our teeth cleaned, but these people absolutely would not do anything for us without giving us our "treatment" plans, and forcing us to agree to paying for something. We just simply left the office with no intention of ever stepping foot in their building again. I just called my dentist back in Missouri and made cleaning appointments for the both of us for when we're back visiting in September. read more

Don't go there ! Rip off ! The first thing they do is an x-ray before the even let you know the total price of the work needed. The total price was outrageous & I told them no thanks. They then billed me $132.00 for the x-ray read more

Aspen Dental of Pine Island Rd. is all about money. First time in my life had to pay in advance prior to seen or tried my new dentures, for that matter any other dental procedures. The clinic manager is very rude and unpleasant. He shouldn't be working with people never mind with patients. They will conning into unnecessary procedure like periodontal scaling's and charge insurance an arm and a leg. Sincerely Tony Ornelas read more

Little hiccup at the beginning with getting ahold of them again after my first appointment, but after they got their own problems squared away I got whatever I needed done without a problem. Most of if not all employees are young and green so patience is necessary. They are learning what are u gonna do. If u need a filling or a cleaning this is a quick stop in my Opinion if ur local. read more

Aspen dental is terrible at the pine island location. They lie to you. I asked for the last person who cleaned my teeth because she did a great job, they said the girl is the same well she wasn't. I paid 153.00for a deep cleaning which only took her 10 minutes I got ripped off. Finding a new dentist. read more

I had a cavity filled on my 2nd molar. Within 1 year, the same tooth cracked in half, the area they worked on. They would not honor their work. They quoted me around $9k to fix my tooth. This was after conning me into periodontal scraping of the entire mouth, very painful and was not necessary. This was after telling me that I needed a root canal, which I didn't. They also tried to make me pay for x-rays that the tech had done incorrectly like it was my fault he didn't know what he was doing. Now I have a dentist that is going over and fixing the work that they did. Thanks a lot Aspen. Thanks for making me spend thousands of dollars for shotty work just to spend thousands more to have it all fixed the correct way. They refer you to "Patient Satisfaction Team" because they don't know what to do when they are called out on their b.s. The "Team" doesn't know or care about anything either..... read more

My dental insurance covers 80%. For five fillings, they wanted $2,000 cash! $That's $2,000 x 5 fillings..absurd, greedy. Wish I had read their reviews before I got a check up, they put immense pressure on me to finance, never in my life have I needed financing for my teeth. read more

Antibiotic for sore gums + cleaning + exam cost me $439 with insurance. I was there for 2.5 hours (moving from room to room) even though I only saw a Dr. for about 10 minutes. I believe they receive commission for more upselling like $85 for each antibiotic injection. The hygenist was top notch. Bottom line: I recommend this corporate dental affiliate if you are rich. read more

Aspen Dental - Cape Coral, FL - Aspen Dental Invoice. - General Dentistry Near Me - Cape Coral, Florida

Extremely nice people at the facility . lots of gadgets to take pictures of your teeth . Dentist was very pleasant amiable , gave me a good exam .. and confirmed my teeth and gums are in good condition. ( usually in the past for the standard exam , xrays and cleaning which in the past 8 to 10 appointments I've had .. all that was included in my insurance coverage ) unfortunately they evidently have a in house policy that required me to have a special deeper type of cleaning , which I believe is unnecessary .. and they charge close to $300 for it . I've experienced this type of fee add-ons before here in florida at other dental practices also , .. as I said my last 10 exams and cleanings went with out a hitch , teeth cleaned .. and no " SPECIAL " services required . So just be aware that you might get a surprise after you visit their billing specialist ( I'd call them a deal closer for lack of correct designation ) bottom line .. great exam .. lots of pictures ! nice people but I did not want to pay extra $300 for a cleaning because they wouldn't do a standard one included in insurance . so NO cleaning ..was truly the only reason I went there was for 6 month check up and cleaning .. oh well live and learn .. read more

So shady. I was charged for a surgical procedure AFTER being quoted the simple procedure price, and then told it wasn't surgical so I would be receiving a refund - only to call back asking when I would be receiving that and them saying it was surgical and I owed the full amount. I spoke with Becky who had an attitude with me saying "well if you're referring to when we spoke, I never said that". She then passed me off to a manager who wasn't much more help. It's unfortunate they don't have a better system because I liked the doctors. I won't be back. read more

Worse receptionist ever. Rude. Typical. I confirm my appt and got a text about my appt get there and they said nope you don't have an appointment. Showed her all my proof and she didn't care. read more

I was unable to make an appointment to repair a broken tooth. I was told that they were unable to verify my insurance. I ended up going to another dental office that could verify my insurance. Their incompetent admin staff are the only people on this planet who could not verify my insurance. Seems like I was refused service. I can only speculate about the reason. read more

Don't waste your money here. Terrible cleaning, I do a better job on my own at home. Plus their bookkeeping department is a joke.

The front office staff was very professional. The clinical staff were courteous at my initial visit. After my (9) extractions the Dr disappeared. I was bleeding profusely, I stuffed a paper towel in my mouth, I have photos. I was charged for two surgical extractions and paid prior to any service being started. I felt no discomfort with my upper plate. The lower denture kept cutting into my gum and the pain was awful. The tech seemed to be less favorabl, I wasn't complaining, I was hurting. The upper and lower plate, the teeth were on top of one another. I felt like I had lock jaw. My mouth wouldn't close, I had to take the lower teeth out. For a little less then $6000.00, I expected a bit more then I receive, I don't live in Florida, I have to go back again for another soft liner and again for my permanent dentures. I'm very disappointed in the clinical care I received. I thought an oral surgeon would be doing the extractions, I was in such pain when the dentist was pulling at a tooth, he offered more novocaine, I said no, just pull it, he rushed through the injections in my mouth...I had recommended 2 friends to Aspen Dental in Cape Coral before my procedure...I wish I hadn't. No one deserves to be treated as I was. I was told if I had any discomfort, call and come in, I had to ask to see the MD, he said I shouldn't have discomfort and my bite was normal. upper teeth do not rest on bottom teeth....one frustrated, paid cash in full, customer, exactly, customer, not patient. Rude clinical staff. read more

They suck. Was told to fuck off. Asswipes. Wouldn't let me speak to boss after $12,909 bill.

Have gone to aspen on pine island road for over a year! Today I call because a tooth they told me had to come out is bothering me! I saw the dentist at my last cleaning 5 months ago, but was told I hadn't seen a dentist in a year, so next available is feb 13 cause I had to have the dentist look!!! Omg!! They have my xrays and the tooth is obvious. Soooooo if your in pain DONT call aspen!! read more