Although other clients may have had a positive experience, I have not. Being on a fixed income I…read morehad to go where it was honored. This program would only allow up to $3000 of dental work to be done. This office knew I couldn't afford to go over that amount. I had to have a full set of dentures done. Dr Brock Gundersen explained to me what would take place in order to not go over the amount allotted per year. After a year of work I received a bill for over $1300. This amount was accumulated during the second year of work being done. This was to have the bottom dentures to be able to snap in and out which would mean dental work to have posts put into my gums and also for the dentures to be drilled so the dentures would be able to snap into place. After waiting 6 months for that fitting giving the gums time to adhere to the posts it was time to drill the spots for the posts to snap into. In that day one of the spots was extremely close to where the teeth sat and the other side where the post would snap into you could see through the top of the denture the post hole but it was drilled further back from the teeth line. So Dr Gundersen had to send my bottom denture off to be fixed because of it cracking my denture. That took a week to be taken care of. Fast forward almost 15 months. This past Sunday the side that was right up against the tooth line broke while I was eating breaking the bottom denture in half. I immediately call the personal phone number for Dr Brock Gundersen to let him know what happened. During this time we talked about the outstanding bill which was now in collections and came to the agreement that I should've called after receiving the bill but was told that on their end sometimes that their finance department sends a bill but that usually my case manager will handle getting it taken care of by the insurance company that I was a part of. He told me no worries and to just call their office the next day on Monday and said he would work something out with me. I felt better thinking they would help me get them fixed knowing I don't have the money to pay for it. The appointment was for this morning. I got a call yesterday informing me that the visit and work would have to be paid for out of pocket upon my arrival this morning. I let the person know on the other end of the line that that wasn't possible and that Dr Gundersen specifically told me we would work something out. I had called my case manager to let them know I needed to make sure the program I was on was in place to have ready for Gundersen Dental. The person at Gundersen Dental told me that that program was no longer so she would have to discuss the situation with Dr Gundersen and call me back. After about an hour I got the call and was told it all had to be paid for out of pocket upon my arrival today and that she was told that the breaking of the dentures was normal and it was not the fault of their office. Even when the holes for the posts were close to the tooth line on one side and the other hole was really transparent making it easy to see the post on the other side. I was never informed that it was normal for dentures to break with this procedure being the route taken to have them be able to snap in. Had I known this was normal I would never have had this procedure done due to I can't afford to have them fixed or replaced every year or however long they would last until the next time they broke. I was never told by Dr Gundersen about this. Being curious as to what todays visit would've cost and the cost of the denture to be fixed I was told it would be $94 just for a regular visit not to include if any X-rays or impression or just any other work they would have to do and for the fixing of the denture it would cost $17-$1800 out of pocket today. This was how Dr Gundersen was working with me. The lady on the other end had the audacity to ask me if I wanted to keep my appointment this morning knowing what would have to happen money wise in order to be seen. Really?!! I wish there was a way for me to upload photos of my bottom denture. All this dental office did was bill me for stuff that they knew was over the amount of money allotted, which was now in collections and leave me with having to resort to using nail glue for press on nails to fix temporarily my bottom denture in order to eat and for me to be able to go out in public to handle affairs without being embarrassed. Maybe others have had a great experience with this office but mine turned into a nightmare. This is why I do not recommend this place. Continuation from above. Now the other side of where the post goes in is starting to crack! This is ridiculous and I told Brock Gundersen that the other side of my bottom denture you could see where the post goes in and that although it is sitting further back from the tooth line, the post was close to the surface and I felt it would only be time before it comes through the top. Of course that's normal for this to happen? NOT!

Gunderson Dental is fantastic. Both Dr. Brock and Dr. Tyler go the extra mile to treat their…read morepatients right. I have gone to many other dentists, and this is the first one I fully trust to do what they can to provide the right treatment.

Smiling staff faces and polite doctors don't make up for the poor quality dentures I paid for at…read morethis clinic. Being charged several times for adjustments and repairs that should have been done correctly in the first place is just plain wrong! I will seek a more qualified source for my denture requirements. I do NOT recommend this clinic!

i was scared to death to have my top teeth pulled and a denture made, truly…read more terrified, professional denture of wenatchee made me feel safe right from the start and with kind treatment i am now 2 weeks into my new teeth, feeling healthier than i have in years, thank you Professional Denture Clinic for everything. highly recommend them and the price was a huge happy surprize after what my dentist estimated to me for just 4 teeth i got my whole top done.

I just had a same-day crown with Dr Christiansen. He and assistant, Kelsey, were kind, efficient,…read moreand fun. Couldn't ask for better care. From the front desk greeting, to each and every staff encountered, Wenatchee Dental is the best!

We started off good experience. Edwards is great. But the office waited a whole year to inform me…read moreI owed them over 2000 dollars. They didnt file a claim so I owed. I really didnt owe and they waited past 365 days to file and I have two insurances. They text me every week and sent letters too for months. I felt harrassed I ended up paying them 1500.00 which I didnt owe because the insurance should have paid most of it. I would not recommend this office Be ware they harrass you but its their resposiblity to file a claim thats their job. Not a good experience for me and will not recommend to anyone I know and I know alot of people alot of people. Dk local wenatchee resident

I had an appointment about a week ago the assistant that was helping with my appointment i believe…read moreher name was Jordan i have never in my life felt so uncomfortable at a dentist before first she started disscusing about how her "crazy pills" aren't working how there supposed to be that she's going to write her own prescriptions from the dentist i was not talking to her at this point but what really got me upset was how she started talking about her kids she said she couldn't get herself to treat her oldest son right because when she looked at him all she sees is his father at that moment i told her that it is not appropriate to be talking about your home life at work she rolled her eyes and told me to mind my Business as if she wasnt talking to me about it im honestly very disappointed at the service this women made me feel very uncomfortable and i cant say i would return all because if this woman i have been coming to this dentist for years and im sad to say this will be my last. IF I COULD LEAVE ZERO STARS I WOULD

We have been patients at EFD for over thirty years. Very hard to break in someone new after our…read moremove 20 years ago....so we drive the two hours to continue with folks we trust.

A chunk of my bicuspid tooth had broken off because of an old deep filling. I went to Riverview…read moreFamily Dental in East Wenatchee to have this tooth repaired. Dr. Andrew Johnson did an excellent job repairing it with a porcelain crown. The crown fits perfectly and the tooth feels strong and stable without any discomfort. The porcelain crown exactly matches my other teeth in color and shape. The crown looks and feels perfectly natural. I am extremely pleased with it. On top of all that, I didn't have to pay a cent because Riverview Family Dentil is in network with my Liberty Dental insurance! ;)

Wow. Cannot believe there are no reviews of this place…read more Twice before in my life (1990 in one place and 1998 in a different place) I have had dentists tell me I need an "extensive" procedure with my gums. Both times, I said "nope," went to a different dentist and was told my gums are fine. Well, guess what it happened a third time. (2020) I initially went to a DIFFERENT dentist in Wenatchee and, again, was told I needed that same "extensive" procedure with my gums. (and that particular dentist office has all positive 5 star reviews.... hmmm.....) Because of COVID I couldn't bolt from that dentist right away as it was tricky to switch dentists during that time. Then a coupon book came out, and Riverview had a coupon for either teeth whitening or a free Sonicare toothbrush. Really wasn't interested in using the coupon, but thought it was a good time to switch dentists. I'll give them a try. They were very thorough in their medical background check, had to fill out lots of papers, but it's ok. I wrote out my tale of woe about THREE TIMES getting taken advantage of by other dentists who "over reached" in procedures I "needed." Dr. Johnson did explain that gum issues are a very serious thing, but when he checked my gums, he said my issues were minor and not that alarming. But he cautioned me that I still have to be careful. VINDICATED! The staff is very nice, and they are VERY accommodating. I explained that I have a thing about bringing my own dental floss, they were ok with that. I also explained that I have to have plain pummice, I cannot handle the flavored stuff. They were ok about that. I also explained that I have issues with anesthesia and have, occasionally had minor fillings done without anesthesia. They said they could accommodate that. Dr. Johnson is very good about answering questions and being thorough with the answers. I don't like to give five stars, normally only give four, cuz to me five is PERFECT and no one is perfect, but after my previous experience with another dentist, well, I will give five stars!

I'm new to this dental office, but I can honestly say I already absolutely love it here! Everyone…read morehas been so kind, welcoming, and accommodating. I had an issue with my tooth and they were able to get me in on such short notice, which I truly appreciated. They listened to my concerns, took the time to help me, and made me feel so comfortable throughout the whole experience. Dr. Divis is AMAZING! I'm so grateful for the care and kindness I received. I'm definitely happy I found this office and would highly recommend them to anyone looking for a great dental team!

The staff is friendly and super efficient. The techs are professional and likeable, eases tension…read moreabout going to Dentist. DR Divis is a very very very good dentist... I trust him and appreciate his wisdom, honesty and great demeanor - I've had many dentists and this group is the best I've worked with!!!

I love Grace!!! I was so nervous and started crying, but she was being so kind and definitely…read morehelped me feel better!

After believing I had no wisdom teeth for years (I'm 72), I just had a wisdom tooth removed that…read morewas lying sideways and hidden below the gum. This tooth was discovered about 8 weeks ago and I was referred to CW oral. What a pleasant experience from this office. The consultation was thorough; the staff wonderful; Dr. Johnson awesome, I had to have a bone graft as well after the extraction and it went very well. My recovery is going well, too. Just using Ibuprofin and icing. I high recommend this office if any type of oral surgery is recommended.

Literally, the worst dental care I've ever experienced. I went here for years. Every visit,…read moremysteriously, I had more cavities. The practice of prescribing antibiotics prior to procedures was extremely controversial in light of what we now know concerning gut health and overall health risks. This place has ruined my dental health and I have now spent thousands of dollars in repairing my teeth at another dentist in town. Metal fillings replaced. Cracked teeth needing to be fixed and crowns replaced just to name a few. This dentist ruined the dental health of my ex wife as well through out the 16 years of marriage I witnessed thousands of dollars in dental work that resulted in tooth loss, and dental problems. This is the worst dental practice in the entire area. Avoid at all costs.

I have had good experiences at Tveten Dental and am well pleased with the quality of care I have…read morereceived. I enjoy the brief conversations and sense of humor during my visits. They feel like family. Thank you guys! Cynthia Etten