I have serious dentist anxiety, with my first visit it was gone, I was happy to go back again for…read morethe next visit. My crown was first, root canal and all. I will have no issues going back to them for the rest of the work to be done.

I've had my appointment scheduled for a minimum of six months now, solely because they could not…read moreget me in any sooner. I received two texts from them this morning, one of them requiring insurance verification within the next hour and a half in order to keep my appointment for 9 AM tomorrow. The second text was sent to me at 9:53 AM giving me until 11:30 AM to call them with my updated insurance information. I was at work and didn't see the message until 3 o'clock this afternoon called the clinic and they told me if I wanna keep the appointment. I can either pay out-of-pocket or getting in contact with my husband before they close at five to provide the updated insurance info. Seriously you're gonna tell me that I need to message my husband and get you the information or what I have to wait six more months to get another cleaning appointment? Ridiculous.

I've been going here with my now 4 1/2 year old for two and a half years. This facility/staff are…read moreamazing. Dr.Futrell is kind and caring and explains everything to you. Best dentist I've had in 29 years. Mrs. Heather and Mrs. Ophelia are they sweetest people I have ever come a crossed. Always greeted with a smile, and a welcome back we've missed you. It's literally like going to your favorite aunt or uncles house. They will be greatly missed

Dr. Futrell came highly recommended to me from my orthodontist in Wilmington about 7 years ago…read more That orthodontist is one of the best in the state and he spoke very highly of Dr. Futrell and said I should try him to fix the problem I was having because he knew personally how good his work is. I had cavity that was drilled out improperly at my previous dentist and it was causing all sorts of issues for me. That was 7 years ago and I haven't seen anyone else since. I couldn't be happier with how thorough, professional, and friendly Dr. Futrell and his entire staff have been. He doesn't make you feel rushed even though you know he's very busy. I would recommend him to anyone. If you're searching for a dentist this is who you need.

To start, this place is AMAZING! I had a crown put on a tooth - there is more to that than i…read morethought. The quality of the people here is just next level. I HATE trips to the dentist, they made it so comfortable for me, making sure i was numb, giving advice and just listening to me and my concerns. The whole experience from the first time i walked in to the third time when everything was wrapped up was perfect. They were on time, no waiting. They were professional and kind. The office environment is inviting and homey. Please use these peeps if you are afraid of dentist!

Gentle, professional, and excellent dental care. Great staff always helpful and caring…read more Definitely made me feel and look so much better. Thank you

An attractive dental office with great staff and very efficient processes that get you in and out…read morefast. The Hygienist was friendly and helped me relax as a stressed out patient who does not like going to the dentist. I felt they made every effort to be thorough and not rush through things while ensuring that every detail was accounted for. I've had dentists that are obviously making stuff up like an untrustworthy auto shop trying to sell you stuff you don't need. I never felt that pressure here. I already have my next appointment set up and will go in with a lot less stress knowing I will be treated with respect for my time and concerns while taking good care of my dental needs.

Smiles all around! What a great dentist office! I had Audrey as a hygienist and Dr. Mancini for my…read moredentist. They were both so wonderful and caring. From the moment I stepped into this office I felt so welcomed and calm. There was no judgement on my overdue need for a cleaning and the ladies were so helpful with giving me info and recommendations for addressing some things I wanted to improve with my oral care (like hot and cold sensitivity or remineralization after pregnancy)! The office was clean, cute, and the staff were kind and professional. I was also able to get an eligibility screening complete for overseas living (hello military) and overall I had a great experience! They also take my insurance, for anyone who's unsure (Concordia, TDP)! Highly recommend and will be back in 6 months!

Love the staff and their patience with my little ones. I've been coming here for a couple of years…read more Care is exceptional and the staff are knowledgeable about all aspects of dental care. Loved the new office until today. What in the world happened to the floors and baseboards in the exam rooms? First room on the far right, absolutely disgusting floor. I probably wouldn't have noticed until my 3 year old was going to get down on it to examine the dental chair. Otherwise, I absolutely recommend!! I didn't take a picture due to privacy concerns.

They were sooo gentle. I hadn't been to the dentist in five years. I really really recommend them…read more I loved Pam and Taylor :)

The Morgans have been our family dentists since 1980. Our children and grandchildren who live out…read moreof town still come back! Since they merged with Lane and Associates, we have more good things to say about them, they truly are family! I was in the care of Adam Bussell, DDS and his assistant Dominique last Friday for a molar extraction. It was fast, efficient and somewhat miraculous! Absolutely no swelling, pain, or bleeding. No excuse to pretend I was suffering! They are very, very patient-friendly and technically, they are unbeatable. I had a crown to be cut down and Dr. Tommy, who has served our family for quite awhile now (he is still only 21!) got it done in seconds. There is no better care or atmosphere anywhere. Big crowns to Dr. Bussell and Dominique! They are better than excellent! Anne Chick And the entire Chick clan

Have been going back to Eastern Carolina Dental for about the last 10 months. We tried another…read more"chain" dental office here in Jacksonville, but are glad we're back at Eastern Carolina. Very helpful & friendly staff. Good at listening & problem solving.

I originally posted a month ago but took it down thinking I should give them another visit since…read morethis was a first occurrence. But, now today I receive a certified mailed letter (MIND YOU) that they are withdrawing from further care for my family's dental needs. So, my original comment will go back up and stay up and WILL NOT COME BACK DOWN AND YOU CAN SEE EVERYONE HOW THEY CAN BE. 4/29/2025 Post: Very unhappy with our services lately since Dr. Whitley has became part of their practice. He does not put the patient first. My daughter had an appt. yesterday and instead of him seeing her like we were originally scheduled after being rescheduled due to them because of spring break and they wanted off he let his secretary for billing (don't know her exact billet) see us instead and didn't even talk or speak to us after I had to jump through hoops after requesting off work the prior week and then rearranging my sons schedule so he can get my daughter and bring her to the clinic and me hurry and leave work to meet them there so I can talk with him about my daughters teeth and then he doesn't even see her or me. Very disappointing and disrespectful. Then the billing lady tells me that the part that I signed before that was $1100 for her teeth is now going to be $2000 and they wanted off to do it under the table and don't send it to the insurance company. Yeah. Okay. So, I have been going to this dental office since early 2000s and never ever got treated like this before. Believe me, me and my family will be looking for a new dental office and you and your family should be as well. Because, they are out to charge you for everything you got and not to help you at all. Believe that. Sad part is, I love the front staff. This letter informed us that our family's dental care would be withdrawn, the issue only involved my daughter and me. My two adult sons, one has different insurance, nor my other son, my husband, my innocent daughter, had anything to do with the matter. Eastern Carolina Dental, you've outdone yourselves.

Today was my second visit at Dental work. Brandy was amazing. She is so professional she…read morecommunicate every step. I would definitely recommend this place keep up the good work

DentalWorks did an outstanding job pulling a molar tooth today that had the crown pop off while I…read moreused my waterpik. The dental staff was very kind and provided excellent care and conversation while preparing me for the Dentist. The dentist provided really clarifying information as to why I could benefit from pulling the tooth as opposed to reattaching the crown. Good care can't be beat! If you are in the need of dental work, give DentalWorks a chance to take good professional care of you and your loved ones. You will be glad you did.

We've been coming to Pierpan for a little over a year now and I will say that I am extremely…read moreimpressed with the level of professionalism and care that they have provided to my daughter. At the end of every appointment, I'm called in and every part of the appointment is explained to both me and my daughter and we are educated on effective ways to ensure great dental health. The hygienists are extremely pleasant and are wonderful with kiddos!

Horrible experience and will not be going back. Went it and it was odd at 9am I was the only person…read morein the entire building I called weeks ago and they said they were fully booked out and only time I could get in and not a soul was there but me and 4 others who worked there. Got seen and did my X-rays got sat in the chair and seen the dentist. I was there to get my bottom dentures started. First off he comes in and ask if I want to pull my bottom teeth, I said yes pull them all I'd like to just finish what I started, then he proceeded to ask if I had top dentures.... At this point I'm confused so I move on. He told me we would need to get my insurance approval perfect great fine with that. Don't really have a choice, next He goes off and says let's just do the surgery pull all the bottom teeth then heal up then submit the request to approve my dentures. I said absolutely not. Get approved then do the extractions around the time the temporary dentures would be in so I had them to wear. So I could heal and eat. After that he agreed to do that but we would need to do a mold of my bottom teeth. So we go ahead and do so, in the process he brings this liquid mold half way down the hall to the room I was in proceeded to make the worst mess all over my face shirt and pants. I ask if there was anything I could use to clean up the mess he told me no that I needed to use what I could see and not dig through anything. No water to rinse my mouth nothing. After all that I go to talk about process and what it looked like because I know all places are different, receptionist and dentist both said they would numb my bottom jaw and do full extraction while awake. I said HELL NO. absolutely not. You are extracting my entire bottom jaw, wisdom teeth that are impacted coming in sideways and you wanna just "numb my jaw" while fully awake while you yank out everything. Nooooo. The dentist got all rude and started to refuse me a referral to an oral surgeon. I left. That was the worst customer service and dentist I've ever been too. Thankfully I have a few people I know who are dentist and they said oral surgery like I would need for my teeth being numb is extremely dangerous and no recommendation at all for the course of action. I will never be going here again.

I used to go Dr. Lesan some years ago before I moved. Oh how I miss this dentist office. Dr. Lesan…read morewas always courteous, professional and he did great work! The office and work stations were always clean and welcoming. I had lots of work done there, fillings, a crown, a root canal and cosmetic work. To this day when I go to the dentist, the dentist I see always compliments his work. "Whoever worked on your teeth did a great job". I had a dentist appointment this week and my dentist complimented his work. This prompted me to come leave this review, even years later. I would definitely recommend this office, go and see for yourself!

Don't search any further! This is THE dentist to make your appointment. After many years of rough…read moredentists and having to "grin and bear it" while getting work, I found Lesan Family Dentistry. He is so great; gentle, doesn't rush, makes you comfortable. The shots for numbing are the worst part of dental work for me, and Dr. Lesan made it painless (yes, it's possible)! Lacey is the best hygienist. Such a great experience I no longer have to dread the dentist. The in-office plan for no insurance is quite the deal as well.