I had a recent visit for a cleaning of my teeth. They took x-rays which I didn't think anything…read moreabout because they usually do things within my insurance coverage. The cleaning went well and was offered a fluoride treatment. I inquired whether my insurance would cover it and the tech left the room came back and told me the procedure was covered so I allowed it to be done. They've been sitting on a $50 credit on my account already and now am billing me for $61. I called and explained that I shouldn't be charged and was told nothing can be done. So they've billed me and actually stolen my $50 that they've been sitting on. I will find a new dentist.

RUDE RECENPTIONIST. I called to make an appointment and I literally hung up after 2 minutes of…read morebeing on the phone with this woman. She was super rude and kept trying to correct me on what MY insurance info was... it was bizarre, and getting worked up huffing and puffing at me like girl do you want me to make an appointment or not? This Busines definitely has the Old Metairie vibe down: Snobby, rude, white assholes! So sad.

I was double billed $131 for cleaning, billed $115 for Fluoride Treatment never received, and…read morebilled $95 for Oral Hygienist Instruction never offered. Office Manager Ronnie & Dentist Richard Scipione would not take my phone call to discuss it. Going to higher ups.

I had looked at my insurance online to find a dentist that accepted my insurance, and this place…read morewas accepting new patients. Great news! I made an appointment online and took the day off work. One of the gals at the front desk was chomping so loudly on potato chips, I could feel it. One lady asked me if I could ask my spouse questions about my insurance and just stared at me blankly when I stated that I had no spouse that covered me on my insurance that I pay for. The dentist was fine. The technician doing my x-rays seemed to be having fun playing with the machine. The dentist came in to look at my teeth and referred me out. So that was confusing. Having looked on my insurance website and read reviews, it seemed to me that they did everything here. I guess I will call the person they referred me to and maybe come back here??

Great front desk, great billing, good communications, excellent orthodontic work, and very…read morepersonable staff. Happy with the work done by Dr G and love the long term followup that's included!

Great experience at Gottsegen Orthodontics. Professional, clear communications, pleasant staff…read more Recommend without reservation.

I have had dental procedures completed here recently. Although procedures or anything with dental…read morework can an uncomfortable, the staff here try to make it a comfortable experience. They do this by a huge welcome as you walk into the waiting room that has coffee and water available as you wait. From what I can see tell the equipment in the exam rooms are state of the art. The rooms are very clean. I do recommend using them for all your dental needs.

friendly staff and a very clean space. They let me know everything I was getting done prior to and…read morereached out to confirm information periodically

The staff is excellent from the time you step into the office. Everyone is professional, efficient…read moreand knowledgeable. They've always made me feel very comfortable and aware of what my procedures are. No question or concern is insignificant. I've had three extractions and currently going through an implant procedure. Would highly recommend 100/10 all around.

I had my top wisdom teeth taken out here about 2 years ago and I completely forgot to make a review…read morethis place was absolutely wonderful the staff care about you they inform you of the proper aftercare they get you prescribed the proper medication for aftercare . I had gotten my bottom wisdom teeth out prior to coming here and the process I went through was a nightmare at my previous location which so sadly shut down, and I was never properly informed of the aftercare at my previous location. this location made sure I knew what to do post procedure and they understood how scared I was to undergo the procedure itself. very very caring, they talked me through the process, their dental office did not smell of must or machinery in any way (which is a frequent occurrence in my experience) but simply fresh air. their office was also very clean and organized. happily I do not have to get any more wisdom teeth removed but I do reccomend this location to anyone who needs theirs removed.

Dr. John Schwarz has been our family dentist for over 40 years, and he's truly one of a kind. While…read morevisiting my parents in New Orleans, my mom's capped tooth fell out late on a Saturday night. We called Dr. Schwarz, and to our surprise, he offered to pick us up and fix her tooth at his office--with a big smile and zero hesitation! That kind of care and dedication is rare. Dr. Schwarz isn't just a skilled dentist--he's a compassionate, community-minded professional who goes above and beyond. Don't miss the chance to be his patient!

Had cleaning and procedures done here for about a year, but would not recommend due to the…read morefollowing: 1. This clinic is only open 4 days a week. I know, that's unheard of. What are they doing on day 5? Maybe they do not have many clientele or maybe the lack of clientele is due to the cost of their services? 2. Only see Dr. Schwartz (they have 2 other dentists there) and he is a nice guy, but he doesn't arrive to work on time thus causing patients to wait longer than average. For example, if you make an appointment for 8 am and arrive on a few minutes earlier out of courtesy, he doesn't arrive until AFTER 8 am (I know this because I overheard his assistants yell out to one another, "The doctor just arrived," and this was around 8:10 am). So you might as well arrive exactly at 8 am or possibly later. On top of this, installing a crown should not take 1.5 hours, but because he is such a "perfectionists" according to his assistants, you will have to wait...and wait...and wait. By the way, the crown he installed caused tooth sensitivity on a nearby tooth and he still could not resolve it after 2 visits so I'm basically just waiting it out until it gets unbearable. 3. Celeste Armstrong, the upbeat office manager appears friendly, but will use her demeanor to cover-up what her intentions truly are. For example, you request copies of your x-rays to be mailed to you and she immediately states their clinic can not email them because they do not have the technology to do so. OK, that's odd...so you tell her you need your x-rays still. She states she can mail them out. I told her ok great and confirm the mailing address with her. 2 weeks later, still no copies of x-rays so I ask her again and she states she did mail them out. Another 2 weeks past by and still no x-rays so I send her an email requesting the x-rays again and by law, her clinic is required to give copies of clients' x-rays. Here is her response, "I'm so so sorry. There must have been a misunderstanding. I thought we were going to wait for your insurance company to respond before we were going to mail out your x-rays." It's like, what in the world is going on here?!? There was no miscommunication. You just simply LIED and did not mail out my x-rays for whatever reason. Here's another funny story, she will inform you your insurance company will partially cover your procedure, but 3 months later, the insurance company states otherwise. So basically, you end up paying everything out of pocket and she doesn't tell you until you continue to ask about reimbursement. Very unethical woman (with a deceiving personality) and I did make sure to tell her this. 4. The clinic's rates are significantly higher than other clinics, but the service and outcomes does not dignify this practice. They overcharge their clients simple as that. Also, a basic teeth cleaning is not fully covered under any insurance because they overbill the insurance companies so you end up have to pay a portion of the bill still. Overall, I would highly NOT recommend this dental clinic due to their unethical practices, expensive rates, and average outcome.

The dentist and staff are friendly and the dentist is very good. I would definitely recommend themread more

great staff from front desk, dental hygienist to dentist…read more Highly recommendation for dental care!

As a 43 year old, I should have had my wisdom teeth removed 25 years ago…read more.. The exterior of the building is outdated and could use a facelift or complete paint job, which made me wonder at first if I was in the correct place. However, Dr Jackson and his staff couldn't have been more friendly, knowledgeable, and professional when it comes to teeth. Dr Jackson was also very personable and thorough in explaining everything. He came highly recommended from my primary dentist and now he comes very highly recommended from me.

Dr. Jackson and staff were phenomenal! I had been putting off getting my wisdom tooth taken out for…read moreabout three years due to being absolutely terrified. Last week, I finally got it removed, and I was at ease and had no issue during procedure. After the procedure, there was minimal pain! Any questions I had in regard to my procedure were answered with no problem. I was comfortable and assured. If I need any other tooth extractions or any Oral Surgery, I will be sure to go back to Dr. Jackson!