I've been going to this office for the past two years and am completely satisfied with my…read moreexperience. Dr. Asim is my dentist and he's always treated us like family. My parents recommended that I come to his office from Naperville. After meeting him and visiting his office, I understood why they make the drive thirty minute commute. His office is clean. The Dr. is knowledgeable and well trained. His professionalism and patient care are outstanding. I would recommend his office to my friends and family. Thank you for pulling my wisdom teeth. Thank you for recommending fastbraces and for helping me smile with confidence. I'm looking forward to getting my braces off today after 23 months. I look forward to returning for continued whitening treatments. I will update my review as I'm compelled to tell others of my excellent experience.

I really like Dr. Asim at Dental Starz because he is so pleasant and thorough. He is really up to…read moredate with the latest and most current trends in dentistry and has a good breadth of knowledge about other areas related to dentistry. He took the time to listen to me and then thoroughly explain things to me in a way that made me feel respected. The location of this practice is great because it's easy to access due to it's location on Larkin Ave. The office is clean and the ladies at the front desk are very nice.

Best experience I've ever had at a dentist. Very friendly staff and always on time. She always…read moreexplains everything she's doing.

i seen them today and they took very long and when I finally got seen they harldy let the numbing…read moregel or anything kick in and I was hurting the whole time they were very impatient to get them done and they took a long break right in the middle and the numbing almost starte to wear off then they put another needle in a sensitive place I warned them about then got upset when I reacted I will not be going there again they are very unpr

I wanted to love this office and I honestly was very close to it. I enjoyed the initial visit and…read morethe dentist was very nice and personable. The front desk staff? No. Adriana was patient and thorough. Once I got denied by my insurance to cover a deep cleaning, I figured ok well I can at least get a regular cleaning. I requested to schedule that, and got told through text I couldn't get a regular cleaning because the dentist recommends a deep cleaning. The deep cleaning out of pocket is $400 per side of mouth. I disclosed to them that paying $800 for a deep cleaning isn't something I'm able to do at the moment. I decided to call, because surely this response was mistaken. I called and unfortunately I spoke with a "Maya". She rudely asks for my first and last name and puts me on a 10 minute hold, never once checking back. I call back and she immediately puts me on hold, and doesn't confirm who I am or what I'm calling for. After another 2-3 minute hold, she gets back on the phone and just says, "how may I help you?" I explained I was the same person on hold waiting for an answer about a regular cleaning. She proceeds to say, "Yeah, so you can't get a regular cleaning because..." She begins rattling off the many things going on with my teeth from my private dental chart. I then asked her if I could speak with the dentist, and she responds very snarky, "He doesn't speak with patients over the phone." I asked if I could speak with a manager instead, and she sarcastically responds with, "That's who you were texting...." I ignored her remark and asked again to speak with the manager. Annoyed, she says, "I'll have to put you on hold, she's with a patient." At this point, I'm sure you can understand my frustration. Instead of becoming insulting like she was probably aiming for me to be, I asked her to confirm the manager's name. She finally discloses the woman's name as Adriana. I then asked her name and she dryly and a bit hesitant said, "Maya." Her attitude over the phone matches her demeanor in person. She has a very nasty disposition and it's unfortunate that there's a possibility first time clients speak with her first. If I hadn't spoken with nicer people at that office and spoke with "Maya" first, I'd think the whole staff is like her and wouldn't go there at all. Not only that, but when I came into that office for the first time, she had either been coming in from break or coming in for the day. The whole office environment changed. She sat at the front with a stale face, rolling her eyes at patients and some staff when interacting with them. Isn't it illegal to disclose patient information over the phone without confirming who you're speaking with? I never told her my name when I called back. She just began exposing sensitive information freely out of frustration because I asked about why I couldn't have a regular cleaning versus a deep cleaning. Isn't that a violation of hippa? I'm almost positive I'm not the only one that has said something about her attitude. It's always one of us mistreating one of us. I can handle being told I "don't qualify for a regular cleaning because I'm a smoker..." (I'm not a smoker, but good job Maya for doing too much...) but for my whole chart to be disclosed without prior approval? That's a problem. I'll make sure I look into Maya. Back to the situation at hand, how is it that I cannot get a regular cleaning if that's what I ask for? My insurance doesn't allow me to pay out of pocket for services. So if they're denying me coverage for what the dentist is recommending........I do not want to pay $800 unexpectedly........and my insurance is saying I cannot pay out of pocket anyway......I can't get the bare minimum of a regular cleaning? I'd assume if a dentist cares about their patient's teeth, they'd do what they can and take care of the patient as best they can. Had I gotten a better explanation and probably not spoken to "Maya," I would have eventually just gone ahead and put the charges on my care credit and fought with the insurance about it later just because I really wanted to stick with Todays dental. I've spoken to several people thus far about the way this situation was just handled, and I was simply told if I'm being treated this way now, I probably wouldn't want them working on my mouth. That statement is SO valid. Thanks, but no thanks. I'm sure it wouldn't hurt you guys to lose one patient, but word of mouth travels pretty quickly. Especially when it's negative. Hopefully, something is done about your front desk staff's bedside manner.

We were new patients, I asked before they did work if it was covered by insurance. After work was…read morecompleted I get a bill for certain services. When I called about it, not helpful. Very unprofessional. Would not recommend them.

The dr is unprofessional. Staff is ok. The dr is pushy and wants to do lots of work all at once…read more I'm obviously she needs to pay for her new building and equipment.

Daughter just got braces 3 days ago and was referred to this office for cleaning. She complained to…read morethe techs several times they they were being too aggressive, causing pain and the equipment used was clipping and pinching her lip and brackets. She was literally crying and asking them to stop. Water spraying on her face with no care to wipe it off. Not only that, but also while asked to give a review, the same person helped her pull it up on her phone AND PRESSED THE 5 STAR REVIEW and submitted it. This is not the level of care and comfort anyone should have at the dentist. I will also be reaching out to the Orthodontist and let them know the type of care they referred her to. She just got comfortable enough with the dentist in order to get braces, and to have this lack of care, especially with new patients, and a person who's not even a week into braces is Beyond me. Shame on you for not providing a level if care you would expect to have!

I am so extremely grateful for the staff and Dr Morolayo who were amazing. It was a holiday weekend…read moreand I cracked a tooth and couldn't be seen by my dentist for three days. I called there and they told to me come right away. They stayed to fixed my tooth (two and half hours it took). Dr M said that if I didn't come in I would've had a lot of pain and risked a bad infection. I am sooo happy I called there and took a chance! I need a new dentist as mine is retiring soon. I think they have a new patient.

Went for a cleaning and checkup The hygienist did a very…read moregood job at cleaning my teeth And was friendly If you are mobility impaired , the main entrance has stairs , there is an alternative entrance on side of building not a Convient to use to enter the building

Everyone in the office was awesome ! Office staff and Dr Bice, were great. Would definitely…read morerecommend grand dental to all my friends!