Went there today December 30, 2022 …read more Beautiful facility, State of the Art Equipment, Capable and Compassionate Dentist (Dr Bice) and Staff. Was there for 2 hours for an extraction and some temporary crowns, and appreciated having it all done at one time. ! Thanks !! And then I had some Great Chicken Noodle Soup that evening !! Highly Recommended for The Best Dental Care !!

Dr Brandon Bice I would feel safe to be my bodyguard I don't have issues with him I just got done…read morewith my lower implants the staff is really friendly and Dr Dave is really good also both dentists have really good chair side manners and they are really good at what they do I would recommend them to anyone .When Dr Bice numbed my gums I did not feel the Novacaine needle in my gum and they are both straight forward shooters .

Let me start by saying Dr Tammy Giannetta, is a great dentist and care was great…read more What I am not impressed with is her hatred for silver fillings that us Gen X people have. I never went in there and asked to have them removed, and every time I would come in she would find a new cavity (very hard to believe now looking back) so then out of pocket was running between $150-300 each time, the bigger problem is one of the new composite fillings that replaced a silver filling is now a larger issue for me and will cost me well over $1200 to fix the damage she cause from the removal of the silver filling and leaving a hole in the tooth. My new dentist reviewed my whole file and X-rays and found nothing that could have been a reason to remove the silver filling. Thank god I do not need a root canal but only a crown, and this is coming from someone who has been to a dentist every 6 months since I was 3 years old. My new dentist is also friends with my previous dentist (who retired hence Dr G visit) I must have looked like a patient with $$$ signs above my head but trusting Dr G that she was knowledgeable and now to only find out some tooth damage is a bigger price to pay.

Very nice I don't look for personalities, I look for PT outcomes, and they were very goodread more

I had a really great experince at this location! The front desk workers were nice and the dentist…read moreand assistants were all great and super sweet! They provided me with great care! They informed me of what I needed done now as well as plans for what I would likely need in the future! Thank you!

I made a appointment for a cleaning for my teeth Dentist…read morelooked at my teeth and told me they wanted to me to get addition dental work, and they would submit a plan to my insurance ( i know it would not be covered ) They refused to preform the cleaning until they heard from my insurance about addition work. They were insisting they would present me with a treatment plan ( payment plan) Not at all happy the cleaning was not done This will likely be a problem trying to get a cleaning with another dentist because I had x rays and exam but no cleaning My recommendation is to avoid this dental clinic

if I could give him no stars I would have. Dr Ross recommended a crown on one of my front teeth…read more Dr Ross ground my tooth down and made a temporary, two weeks later my crown came in and was placed, 6 months larer the crown came off/cracked off. Dr Ross told me I need to see a specialist to go over options. I chose to do gum surgery to lengthen the tooth so a new crown had something to hold onto. I had called the office several times to find out if the crown was under warranty, I was told no. I reached out directly to Dr Ross and he said he would warranty this, this was good because I knew the lab would replace it with out any questions for 5 years. I went back to get a temporary until the area Heald. Dr Ross told me that he could not put a temporary on, he offered another solution. I received a clear retainer with a tooth where the tooth was missing. I hated this. I could not keep this in while I ate, dinners in public were not happening. I ended up using a product that I purchased to fill in an empty space, with some practice I became good at making a fake tooth but it was not ideal. I did wear the retainer 3 times for a few hours, the last time I went to put it in the tooth attached to this retainer fell out. I went back to Dr Ross as my tooth/gum healed to get a build up of tooth so he could make a crown attach. I had to have a temporary done at this point until the permanent or not was done. when they did the temporary this time they pulled one out of a box that looked "similar", let me tell you this looked like a baby tooth that was many shades darker then what my teeth look like. I voiced my disapproval and was told this is how it works and it is only temporary. this did not sit well with me since the first temporary looked good and was molded into my mouth not taken out of a box and glued on like a Lego. I left the office upset and decided to call Dr roos, I had decided I would use my fake tooth product to go over what little tooth/Lego he placed in my mouth. the fake product would have been ok but I had to replace it everyday as it would stain and I was taking this off the temporary and was worried that this aggigation would unhinge the temporary tooth Dr Ross put on. I called him hoping he might make one like he did the first time. Dr Ross was not doing this, he said if this came off to just put it back on until the permanent came in, he said it should not come off anyways. well this ended up happening. I had an emergency visit with his associate who could hardly look me in the face to tell me it was not good. I had to press this Dr in order to get him to say he did not like what was done and he would never use this option. he made a great temporay. I came back to Dr Ross a few days later to install the permanent. I did not like how this looked as it was noticably shorter then the other on the other side, color was great. Dr Ross told me this is how it has to be. Dr Ross when pressed told me the first tooth cracked off because I grind my teeth, ok if this was true then why did I only hear about this problem when I had a problem and why didn't he suggest a mouth guard? I spoke to Cigna and other professionals who told me this never happens. had I maybe bit down on something hard then maybe but this was a front tooth. I am working on getting a second opinion which I regret not doing when it cracked off. It has been a month and where my permanent is the gum is tender. Worried.

From the owner: Dr. Tom Ross is a second generation dentist located in downtown Lockport, IL, right next to…read moreTallgrass restaurant, serving Chicago and the south suburbs. This dental business was established by Dr. G. David Ross in 1960 and his son, Tom M. Ross DDS, began practicing in 1986. Dr. Tom M. Ross took over the practice in 1997. G. David Ross DDS retired in 2004.

Dr. Li and her team are great. They are very professional, dedicated and make sure you are given…read morethe best quality and care possible. They have been very accommodating with my dental needs. You can tell Dr. Li and staff really care about their customers.

Love this dentist! Kristin is my dental hygenist and she's the best!! Highly recommendread more

I can't thank u all enough for taking the time to get my teeth right I really appreciate it and…read moreyour time! And u all are so nice I we'll always refer to u. Kerri

I'm pi$$ed. I am mid implant process. They referred to to another location and now I'm told it's…read moregoing to be an ADDITIONAL $6000 for my implant. $9000 if I want to be sedated and have a specialist do it. I'm already nearly $12000 deep on this process. I swear you owe me a whole a$$ new car. I can not expressed how livid I am.

Be warned... Was given a filling when a root canal was actually needed…read more Filling was sharp and bumpy with a hole in the side and decay was left in the tooth. When going back to get this filling fixed, my tooth was drilled in WITHOUT anesthesia, very painful. The hole in the side of my tooth is only getting larger, and now having to spend upwards of $1000 to fix this issue. Please just find another dentist if you are reading this. Do not pay for sloppy work.

I've never been to such an amazing ortho before. I always hated dentists because they never really…read moreseem to care and it's painful. Not at advanced family dental in Lockport!!! I've been going here for my braces for almost a year now. Everyone is SO friendly and you feel like you are best friends with everyone there. Angie in particular is AMAZING. Sweet younger lady. Always in a good mood and wants to hear about any concerns with your braces and teeth. She always makes me laugh and asks about my day. My wires are always snipped very short so I have NO PAIN. I love this place because they know the line between goofing around and having a fun time and being professional. They are all perfect. Dr. B (I don't know his name) is also an AMAZING orthodontist. I've been looking for a good place to take our insurance and is close to home aswell as a place that cares. This is exactly it. I will go here the rest of my life. Thank you for the great experience you guys have given me EVERY single time!!!

Dr Pal is an excellent and caring dentist. I accompanied my friend whilst she had 2x wisdom teeth…read moreremoved. This was one of the most painless wisdom teeth removal I've seen. Dr Pal took extra care that my friend was as painless as possible - including providing extra lidocaine and epi. He closely monitored her body language for any signs of distress. He patiently pulled out each tooth using some type of a chisel tool. While Dr Pal was working on my friend, he explained to me the purpose and usage of his tools. Furthermore, he even allowed me to make a video of the entire process.

I came in about a cracked tooth that needed to be extracted, the two ladies that were taking care…read moreif it were very nice, unfortunately the tooth had a infection that wouldnt allow it to be numbed so I had to wait a week while I took antibiotics to clear it, the tooth had been drilled and opened, nerve exposed, you can imagine the amount of pain I been in for 7 days, I went in on a Tuesday to see if I could reschedule for Thursday instead of wednesday, they couldnt even find the appointment for Wednesday so the guy at the front desk made it for Thursday he asked me do I need a reminder card and I said no, I went in on Thursday and the lady at the front desk looked at me funny like what I was doing here, and asked if I had a appointment, I said yes, gave her my name and she said she didnt see a appointment for me. I explained the sittuation and what was supposed to be done and she hands me a bill saying I had to pay 500 up front which is fine but I already notified them I would be able to pay it on the next payday, she just said sorry we cant do anything for you until we get that down payment, mind you im telling her that they are just supposed to finish the work they started last week and that I've been walking around for 7 days with a drilled open tooth and exposed nerve , and she just says sorry they couldnt help me . That was totally unprofessional of them. It would be one thing if I never got the procedure started and they said that but no... wont be going back to this place