Don't waste your time with this dentist. Did my veneers and they didnt last two years. I had…read morealready switched dentists because of their incompetence, and had them fixed right. My new dentist said it was an absolute joke how they bonded them to the teeth and could even see the two dabs of glue in my new x-rays. I seen three diffrent dentists at mapleshade and they should all be working on animals.

This place is HORRIBLE! I got my front teeth filled because it chipped. It was very unprofessional,…read morethey were mad I wouldn't get a cleaning first, (I had an interview next day and a chipped front tooth) so then, poorly fixed my tooth..the filling color was yellow compared to tooth color, and they plastered them together! I couldn't floss between them and I went to a new dentist who said I need to have crowns now cause a cavity formed under the filling!! And.. I just got a 200$ bill from them for it after almost a year.

Great experience! The staff was friendly, professional, and made me feel very comfortable. My…read morecleaning was gentle and thorough, and everyone took the time to answer my questions. I highly recommend this dental office!

Just had my first appointment with secure dental Great staff, everyone was friendly, professional,…read moreand helpful. Would highly recommend it to anyone looking for a dentist.

I highly recommend Dr. Krupa Bordatto. She is caring, knowledgeable and personable. She is very…read moregood at explaining what is needed to be done and why it is necessary. I am confident that I am in good hands in her care. Arlene B.

WAIT -- before you read all these bad reviews I just want you to know, they're not about the…read morecurrent doctors in the office! I never write reviews but Dr. Krupa and her team are so great and they deserve the recognition. I've unfortunately always struggled to find a good dentist but I can confidently say that I have now found the right fit. Dr. Krupa actually took the time to sit with me and discuss my concerns regarding treatment. Unlike what feels like a lot of doctors these days, she sat down to talk with me and showed she actually cared about giving me the best treatment. I never felt like she was trying to get whatever money she could out of me, rather I could tell she actually wanted what was best for my mouth and my health. Any concerns I had whether big or small she took the time to answer every question and was so kind. If she was ever even slightly irritated with my anxious self, I certainly couldn't tell. I cannot put into words how refreshing and wonderful it is to find a doctor who actually cares these days! As someone with sometimes severe anxiety, her and her team really helped me have a good experience and have helped me become less nervous regarding dental care overall! I've only met two of the dental assistants working with Dr. Krupa but they are also so great at their jobs! This office has a wonderful team and if you come here you can expect great care

I have had only a few long term dentists in my now long life. This practice is a combination of…read moreall the best in my previous dentists. I recently visited this practice to get a second opinion. I have been very pleased with the small town feel of this office and the friendly staff. I felt at home since the beginning, which has done a lot to reduce any anxiety I had been having over the work to be done. The office is also technologically up to date with digital xrays, as an example. The doctor seems very savvy and knowledgeable, and is willing to offer good care suggestions and answer all my questions. If you are looking for a new dentist, call Dr. Roger Paul's office for an appointment. Also, there is good parking near the door, which I need. You don't even have to ask for toothpaste, brushes, or floss. It is all available as needed in the reception area.

Dr Paul took me on as a patient after Dr Miler's retirement many years ago. He is an excellent…read moredentist using up to date technology where it makes a difference. They practice also has kind and gentle dental assistants and hygienists. I always appreciate the friendliness I feel when I go into the office.

Hands down the best dentist I've had in years Even my teen children like going to this dentist…read more Prior to covid the office was more what you'd expect in dental experience This office has taken covid very serious to keep patients and seemingly their own staff safe Overall they important part for me is the quality of work

I haven't been to the dentist in over 10 years and because of that I had to have a deep cleaning…read moreand some more work done. This place is so professional and they really do care about their patients. My visit was actually pleasant even though I had to have extra things done. I am very impressed with all the staff!

Situational Backgeound: (have been to his office 4 times now) This is the first Yelp review I have…read morewritten. After struggling with one particular tooth that was causing me nothing but trouble...and a negative experience with a referral my primary dentist gave me, I was being extra cautious when the same dentist referred me to Dr. Couri. However, there were zero patient reviews for Dr. Couri anywhere on the web. Other than pictures of an old Victorian house he works out of. (A house...?!) Environment: Dr. Couri practices out of a beautiful old Victorian house. But please don't let that scare you away like it almost did to me! It is clean, bright, beautiful and completely set up to accommodate dental procedures. His staff welcomed me professionally and made me feel at home right away. Appointment Wait Time: Talk about time management!I have never had to wait more than 4 minutes past my scheduled appointment time. (Huge change from my normal dental office experiences). My 1st experience: Professional and thorough! Dr. Couri took his time to examine my tooth, explain what he saw, answer my questions and discuss my options. He even brought me out of the examining room into a nice office where we could sit across from each other to discuss these options! (Yay! I'm not uncomfortably laying down and looking up while making important health decisions!) He used models to explain my options and another employee stood to the side and took notes on our meeting and updated my file. We decided a root lengthening operation was the way to go...however, he also made sure we agreed on a plan for the "worst case scenario"-he offered SEVERAL options-but we agreed that if he believed the operation wouldn't guarantee at least 6+ years out of a crown, he would pull the tooth and prep it for an implant. (This discussion was so in depth that we even agreed on what antibiotic I would take after the operation!)-I say agree because he didn't just tell me what I needed-he completely took my concerns and hopeful outcome into consideration, answering my many questions and I felt like it was a "team" decision. After our great discussion, his insurance specialist sat down and literally outlined what my insurance would cover and what it would not. She was very thorough! She wrote out estimates that broke down every single cost of both Plan A and Plan B. Experience 2 (operation day)- I was completely comfortable and we started right on time. His staff prepped for both Plan A and Plan B. During the operation he walked me through what he was doing and (bc I'm not good with dental work)..he stopped, scooted back, gave me a break and then reminded me that I needed to sit up and breath! He noticed that I had become so nervous that I wasn't moving (on verge of panic attack-The noise of those drills!!-but I could not feel anything..was in zero pain) Anywho..it turned out we needed to go to Plan B..BUT he reviewed my other options before pulling the tooth just to make sure I didn't change my mind and want a cheaper option. Check up appointments: on time, thorough, and after I stated that the operation triggered a migraine-at no fault of his! He took the info down of my neurologist and made sure we had a plan to manage my inevitable migraine for the next two operations I will need for my implant! Talk about going above and beyond!! Cost/repayment: The estimate of the procedure was right on! I mean when we first went over estimates...the financial specialist had a whole print out of my personal dental plan. Overall: The best experience with a medical professional. There were zero surprises! (That never happens). Dr. Couri is professional and goes above and beyond! I feel 150% confident in my next two Procedures with him and his staff. (P.S. I apologize for the lengthy review...but I couldn't find any reviews for Dr. Couri when I was looking for them and wanted to be thorough!).

From the owner: Christopher J. Couri, DDS, MS is one of the leading periodontal practices in the Peoria, IL area…read more Dr. Couri's patient focused practice is centered on prevention and treatment delivered with the latest technology, including digital and 3D imaging, laser periodontal therapy, dental implants, LANAP and the pinhole technique. The office is located in a beautifully maintained Victorian house located at the top of Main Street hill in Peoria.

I have had a lot of bad dentists in the past. The perks of being on public aid throughout your…read morechildhood. So I have always had this massive fear of going to the dentist, and because of that my teeth have suffered. Coming here, I was wary. But the staff from the moment I walked in, to the day I got my teeth pulled, were absolutely amazing. Courteous and friendly, informative, and fairly attentive. I needed 3 wisdom teeth and two busted ones removed, and they helped me figure out cost options (to which we settled on the Care Credit with NO interest for 18 months). Maria, who helped us with the cost options even stayed 30 minutes after close to help us find a reasonable payment plan. And it worked! She was EXTREMELY friendly. Today I had the teeth taken out. They showed the utmost care for my well being during the process, helped me relax, and explained everything about the after care. Dr. Thevenin was pleasant, warm, welcoming, and funny. 100% WOULD recommend seeing him. The Dental Assistant Shanice was wonderful. She greeted us every time she saw us even if she wasn't directly helping us at the time. Her calm and up beat demeanor was probably what helped me stay calm during the procedures. Thank you Shanice! I didn't get the names of some of the other employees, but everyone else I interacted with was friendly and quick. Thank you Aspen Dental, I appreciate you.

I am writing to provide detailed feedback regarding my recent experience at Aspen Dental on…read more06/02/26. Having sought a new dental provider due to my previous dentist of 40 years discontinuing their contract with my insurance, I chose Aspen Dental for its convenient location and immediate appointment availability, despite encountering mixed online reviews. While the staff I encountered were generally friendly, several aspects of my visit were concerning and ultimately led me to conclude that I will not be returning for future care. My primary objective for the visit was a general examination, yet, upon arrival, I was informed that no dental hygienist was available for cleanings, reportedly due to a two-week training absence. This immediately raised concerns about their lack of proactive preventative care. Furthermore, throughout my visit, I observed multiple new employees undergoing training in both the reception and clinical areas, which contributed to an impression of high staff turnover or rapid onboarding that could potentially impact service consistency. The physical environment presented a stark contrast. While the front waiting area was bright and welcoming, the examination room I was led to appeared significantly outdated and poorly maintained. The overhead exam light was cracked and discolored, and the patient chair appeared to be a salvaged piece of equipment rather than a modern, sterile fixture. Disturbingly, a half-empty Starbucks beverage was present in the exam room, raising questions about cleanliness protocols between patients. Additionally, the protective eyewear provided was unwrapped and visibly smudged, and I observed smudges on dental tools and dust on equipment cords, collectively leading to concerns regarding instrument sterilization and overall clinic hygiene standards. Clinically, the experience was equally unsettling. The initial X-ray procedure required multiple retakes, indicating potential issues with equipment or technician proficiency, and I noted the technician seemed hesitant under the dentist's direction. The dentist was incredibly rude. She asked bluntly, "Why are you here?" While I had indicated specific areas of pain on my registration, including a known cavity on the opposite side of my mouth previously identified by my former dentist, this was not addressed or even noted. Furthermore, my attempt to discuss another primary concern - an abscess - was met with skepticism regarding my layman's terminology, rather than an informative professional dialogue to clarify its nature. She asked, "How do you know that's what it is?" I told her I don't, that's partly why I'm there, to have it examined. A diagnosis of two recommended root canals was presented without clear explanation, and I had to proactively request clarification regarding the referral to an endodontist, a process that felt lacking in patient education. Finally, before I could depart, I was directed into a separate office for a financial consultation concerning anticipated future treatments. This swift transition to a sales-oriented discussion, complete with refreshment offerings, felt incongruous with the clinical setting and the preceding concerns that had arisen during my examination. It created a perception of commercial focus overshadowing immediate patient care needs. Based on the cumulative observations and experiences detailed above, I have decided to pursue an appointment with the referred endodontist, but I will not pursue further dental care at Aspen Dental. My expectation for dental care encompasses comprehensive preventative services, stringent clinical hygiene, transparent communication, and a consistently patient-centered approach. I hope this feedback can be used constructively to enhance future patient experiences and address the operational and clinical standards within the practice.

I walked in for my appointment, got taken out in an ambulance. He damn near, killed me by…read moreover-anesthetizing me. When I went back to get my stitches out. He told me to ignore the report from the hospital. And he had the audacity to call me fat. Then to top it off, he broke the tooth next to where he removed a root tip.

these people know what they're doing... wow did i enjoy my time here! wish I could come back every…read moreday!

My son's last appointment was cancelled. I found this out when I took my son to his appointment on…read morethat day at the front desk. One of the clerks told me that they had called me, but could not leave a voicemail on my phone. not only did I not have a missed call from the office. I did not have a voicemail. So this employee basically lied to me. As you can see from the photo I've attached, my son had an appointment today. After my last experience, I called them to confirm. Imagine my surprise when I was told his appointment was last Friday. That is not the date on the appointment card that I was given by your staff. Do better.

I understand you may need services, but understand these people were reckless from the start, and…read morewhen attempted to be held responsible they laughed at me and told me to send a lawyer after them. I can not emphasize enough how upsetting this is. Don't let my story be your story.

What kind of a racket is being run here? I spent over an hour in this office and spoke with a…read moredentist for 4 minutes and was expected to wait additional time to speak to a "treatment coordinator". If you plan to come here for a consult, you will need to clear at least 2 solid hours from your day, if not more. And that 4 minutes cost me $89. I am here to prevent you from learning the same $89 lesson that I just learned. As soon as the dentist recommended full, unconscious IV sedation during minute 3 of our conversation, I knew this was not about me and my teeth but about dollar signs. I am upset with my general dentist for even referring me here!

My dentist referred me to Associated Oral Surgeons to have a procedure done. They said very…read moreclearly over the phone as I stood there, "No consult needed, just schedule the procedure." Then they said, "No. It's not an emergency." I got my appointment scheduled and waited. When I arrived, I fully expected to have the procedure performed. Instead, I saw the doctor for less than 5 minutes where he recommended I schedule ANOTHER appointment to have the work done that my dentist's office clearly told them to do already. This is nothing short of a billing game to charge $89 for an unnecessary visit and a complete waste of time. This is a clear example of why medical costs are so high. I recommend taking your business to a provider that is interested in performing work for the fees they charge.