Amazing place! The receptionist, Susie, was so kind! The dental hygienist, Lovella, was amazing…read morewith the cleaning! And Doctor Sisti was amazing as well!

Dr. Vero, Dr. Fumo, Anna, Camilla, Monika and the rest of the staff are absolutely wonderful. I've…read morebeen going to this dental office for over 20 years and I know it doesn't get better. I honestly can't say enough about their care. Competent, professional, knowledgable, SUPER warm, caring and conscientious -- they genuinely care about your teeth and how you are doing. And, I always feel heard and understood, never rushed by Dr. Vero and the staff. If you want a kind dentist and staff who will calm your fears and really take care of your teeth, GO TO DR. VERO!

Loved them. Very thorough. Felt safe. Dr. Fugazi was awesome beyond words. Will use again if needed.read more

I HATE ANY DENTIST but this place RIGHT HERE????? I will FOREVER recommend…read more They squeezed me in and I was still only there for about a hour and a 1/2. Everyone was SO PATIENT. The two techs?! *chefs kiss*. My girl, I think her name was, Jasmine, was a god send and kept chatting with me. The other tech was just as amazing! I just don't remember her name. Dr. Lee was AMAZING. He understood that I have major medical anxiety. I asked him to just talk through each step and he did. This really helped calm my nerves. I would recommend this place time and time again.

I have gone to many bad dentists, but Dr. Ricci was amazing. They were extremely patient, good…read morelisteners, and explained what they were doing. I have gone to other dentists who make up cavities or push you to pull teeth and there was none of that here. Additionally, parking and making appointments were very quick and easy.

Pro - Dr. Gennarelli is really excellent, very thorough and seemingly expert. Explains what she is…read moredoing and really consults on treatment. Very responsive and takes the time to make things right. Con - Dr. Ricci is not very good and with all the dentists out there, you have to be able to do better. In fact, i have a hard time characterizing here as competent and my family no longer trusts her. We have had quite simply too many issues with work she has done that has led to expensive and painful procedures, procedures that would have not been necessary had Dr. Ricci done things right the first time. We're talking about root canals, extractions and needlessly broken teeth here. We're talking about another dentist starting a conversation by saying, "well . . . i don't really like to say anything bad about another dentist but . . . " With all the dentists to be found, I am not sure there is any reason to let Dr. Ricci anywhere near your teeth. UPDATE - one of my family members, having lost faith, saw another dentist who stated that Dr. Ricci had failed to fill a tooth properly leaving significant decay UNDER a filling, thereby assuring the necessity of a root canal. That makes twice that we have been told her poor work has led to root canals that could have been avoided. Oh, and the family member was also told that Dr. Ricci missed three cavities in a visit (with X-rays) just the previous week. Con - The nurse / receptionist / biller can be incredibly unpleasant and seems very easily put out. Just not a nice person. She is lazy, makes mistakes either by accident or on purpose, blames anyone else in sight because of course it is not her fault, and even went so far as to become rude and curt when I refused to pay more than my insurer's required co-pay. She seems to be a petty soul. The other reviewer (Becky) who made a similar comment about this person is indeed correct in my opinion and Becky's remarks are consistent with my experience. BTW, does anyone else think that the MZ reviewer is actually the person in question? Seems pretty logical to me - that defense was just a little too strong and precise for it not to have been personal. UPDATE - the new dentist, who can see the same insurance company information as the old one, has been able to confirm the mistakes and the extent to which the nurse / receptionist / biller was being difficult just to be difficult.

EDIT TO ADD AFTER THE BUSINESS' RESPONSE ON GOOGLE: The business' response lacks the understanding…read moreof the actual point of my review. Be transparent about ALL possibilities before people commit. If I asked about wisdom tooth, they should have told me exactly what they stated in their reply. Pretty torn about this place. I called the day before I went in. I asked if they did wisdom teeth removal. They said yes. I then asked if they would be open on Friday because it was the day after Thanksgiving. They said yes. I was ecstatic. I go in on Friday, right when they open. The receptionist was nice. I was asked what I was in for. I explained my situation. They tell me the fees: 150 for consultation, 450 for the removal. They made me pay before the consultation and I inquired about having to pay beforehand and if the consultation was waived when the procedure is done and they mentioned there was a chance I could be referred to an oral surgeon. Immediately, I was annoyed because the lady did not tell me that over the phone. Also, I wondered if they would have told me that was a possibility if I HADN'T asked my question. It did FEEL like a cash grab. So, I then knew what this appointment was going to be like. I also read a review that said they don't do bottom wisdom teeth, which is what I had, so I was pretty certain what was going to transpire. We waited an hour before being called to the back. There was one 1 doctor and 1 tech. When I got in, the tech said they will do X-rays. He disappeared until she came in. She looked visibly confused as to why there were no x-rays, which was a fair thing to be confused about being that that was the first step. Took the pano x-ray, all to tell us ~I need an oral surgeon~. Literally, that process was 15-20 minutes. They referred me to a surgeon and gave me a prescription for ibuprofen but she also told me I could take whatever works for me. Now, let me be clear, I don't care that I need an oral surgeon. I am frustrated about the lack of transparency and effective communication. When I called, she should have told me that there is a large chance they won't do bottom wisdom teeth removals so I would need a surgeon. When I arrived, the receptionist should have immediately told me that I could be referred to an oral surgeon and not wait until I inquired about paying first/waived consultation. If this was communicated effectively, I would have had another appointment lined up for Monday with an oral surgeon. Instead, now I have to wait for Monday and my chances of getting an appointment ASAP have decreased. It was already passed 4, almost 5, on the Friday after Thanksgiving many places were closed or closing soon. Also, I overheard the receptionist mention they only take 4 insurances...??? Definitely inquire before going in there and wasting your time. It stinks because I had a friend use them and they gave a good recommendation. They had a top wisdom tooth removal which further reiterates the point of them not doing bottom wisdom teeth removal.

My son had his front tooth knocked out by a hockey puck on a Saturday afternoon. His dentist, my…read moredentist and my husband's dentist were all unable to help us. Thankfully someone recommended this place and they took great care of my son (who was in a lot of pain). They were gentle and swift and saved him from a weekend of agony. The doctor, hygienist and reception were all very kind and patient! We are so grateful.

I was a patient there for several year .. seeing Dr. Michael Sherman. I called to ask a question…read moreVictoria answered the phone . She was rude , arrogant , unprofessional and sense of entitlement! I answered her back she didn't like it and told me " I was dismissed from the practice "! Really.. I had no intentions of going back before the conversation. I think she forgot that she works for me I don't work for her ! Don't waste your Time !!

Dr. Sherman is very professional and very experienced with Invisalign. I am very happy with my…read moreexperience with their office and with the entire staff. There are so many benefits to the Invisalign process other than just the obvious. Highly recommended!

I went to Dr. Pikes office and met with one of this associates. They couldn't get rid of me any…read more quicker. They wasted my day and believe was done intentionally. That's ok for too can play that game. I saw Dr. Pike and he knew my situation. Right after holiday weekend.( Real nice and they know how to charge financially. From, Al H

Ava was the best hygienist. No pain, easy and thorough! Ava and Dr. Pike answered all of my…read morequestions about Invisalign. They are very trust worthy! Highly recommend!

This man will play in your face and have an attitude with you like you did something. If you cannot…read moredo fillings right the first time, how can people trust you with more invasive procedures?? I was referred to this dentist. My first impression was they were money hungry b/c I came in to get an opinion and potentially find a permanent dentist. He takes X-rays that I had to pay for fully out of pocket (I have insurance) at the end of that appt he says the next appt will be for X-rays of my full mouth and a cleaning. why couldn't you do the full X-rays that day? Against my better judgment I proceeded with getting fillings at this location. Towards the end of the appointment I started getting a headache (my mouth has been open for longer than an hour with barely any breaks most likely 0). The whole time I had a suction piece in my mouth that aIso keeps my mouth open restricting me from closing it. I raise my hand to notify Dr. Joshua Davis. He told he he was going to be done in five minutes and did not let me say anything. My temple was throbbing on the same side I was getting fillings, I decided to take out the suction instead of being ignored again. Dr Joshua Davis says "Ughhh I'm going to have to start over" Would you rather me pass out in your chair and sue?? I told him I had a headache and I just needed like 10 seconds. He says he can't just leave holes in my teeth and asks if I meant that I'm leaving. I told him AGAIN that I just needed 10 seconds, I have a headache. I never said I was leaving or got up slightly. I continued having a light headache on and off for the rest of the week. At the end of my appt there was a lot of extra product around my teeth, I felt a little hole in the middle. I asked if it would fall off eventually, he said yes. Later on I still feel a small hole and decide to make an appointment. I go in and Dr. Davis says it was extra product and made it seem like he was going to fix it. He proceeds to drill deeper making a bigger dip into my tooth. He asked if it felt better, I told him I still feel a dip. He said he would add something idk. After he said "All done". It didn't feel like he did anything. Now had a dip in my tooth, no longer a small hole. I was still numb and I'm not a dentist so I decided to give him the benefit of the doubt. I should not have. Deanna asked if everything was better or something and I said "I still feel a dip in my tooth". No response. The numbing is wearing off, the more I feel my tooth the more I don't understand why there's now a deep curvature in the middle of my tooth. I call the office I speak with Deanna and explain the situation, she writes it down. I ask what's the best time to call and speak with Dr. Davis and mention I can only call on my work breaks. After a few times of me calling at the "right" time and not being able to speak with him, I made an appt. I go in and he says "Your tooth is concave and I'm going to make it convex" I remember bc you said it twice or more. I understand what you were saying, I DO NOT understand why you left it concave in the first place. He told me he had to drill deeper into my tooth so the product can adhere. Third times the charm huh? You WOULD NOT have to keep drilling deeper into my tooth if you did it correctly the first time. The lesson is trust your intuition, always speak up and people will always try to play in your face.

Just went to Metro Dental to see Dr. Davis for a cleaning and as always he is very professional and…read morepleasant to communicate with. He explains things in detail to you and answers every question you have in a kind manner. Shelley is AWESOME! She is upbeat and pleasant as well. She is very personable. They are both patient and easy going. Shelley provides world class customer service as does Dr. Davis, they compliment each other well and are a good representation of what all provider offices and staff should look to strive for. Sadly many provider offices have subpar bedside manner and staff with attitude. I'm just glad Metro Dental sets and achieves high standards. Other providers should take note! I can't say enough good things about them both!

Called with an emergency, my permanent bridge from another dentist who retired, popped out of my…read moremouth. Dentist told me to come right over and he would help me . There is a problem that will be resolved in January but he cemented my bridge back in. Thanks Doc, Sal E New Rochelle

Although they were not able to treat me (emergency oral surgery) the dentist spoke to me personally…read moreover the phone and recommended a local surgeon who was able to fit me in same day. They are so nice here and helpful! I'm from out of town, so I got very lucky to call them for the federal!