The mistreatment and disrespect my mother and I received at Cox's office this morning was an…read moreabsolutely disgusting experience. She has been his patient for a few years so I already knew her past trauma with them. I am mom's caregiver. She is elderly and wears dentures. Cox fitted her about 3 years ago but it took 4 tries over the course of 6 months to get it right. Mom was in constant pain from sores because the denture didn't fit right. The sores had to heal so she couldn't wear the teeth at all between the multiple mis-fittings, and wasn't able to eat solid food. She dropped weight as a result and having no teeth affected her self-esteem, so it was a difficult and stressful time for her. Finally Cox got them fitted right and all was well until a recent cleaning when they insisted she needed them adjusted because she lost weight. Mom did not request this and even told them the dentures were comfortable. She was apprehensive and didn't want to risk it or go without teeth, but Cox's office persisted. They called our house and left messages for weeks, promising everything would be fine. Mom finally consented after many times saying no and telling them she was worried. They made the adjustments and she described to Cox how one side felt higher, but was ignored and they sent her home saying if you need anything just call. When she chewed, the edge of the denture was sharp and cut her. I found her in pain on the sofa holding the side of her face and her denture had blood on it from the cut, and she couldn't finish her meal. I went to Cox's website to make an appointment and indicated an emergency, stating details about the sore and needing to be seen right away. Mom couldn't sleep last night for being upset and in pain. Before daylight she woke me up that she was in A-fib for 1 hour. We went to urgent care and the doc confirmed the main cause for this A-fib episode was her stress and anxiety from this situation. He said there is a bad ulcer in her mouth and told us to go to Cox and tell him HE said to fix the problem NOW. Those were the doctor's words verbatim. We got home at 10:30 a.m. and expected Cox's office to have called about the appointment but nope. So I called and explained how mom's denture caused an ulcer and that Dr. G** was sending mom to them today to have the denture fixed. When we got there mom sweetly explained the entire situation to the receptionist who said she was putting the notes on mom's chart. Then mom sweetly explained it to the hygienist and asked for something to put on the sore like Orajel but the hygienist didn't acknowledge mom's request and showed NO empathy or compassion. When Cox came in, he first asked mom if she slept in the denture and mom said no, that she was trying to eat. He said, "You never want to sleep in them, make sure you take them out before bed." I confirmed to him "She takes them out before bed but she wasn't able to sleep last night at all. This happened when she was eating, she says she felt something sharp back there cutting her." He ignored me and started grinding the denture, telling mom there was nothing sharp on it, that maybe she had just felt a pinch, that he only sees a tiny sore, and talked about how all of this is perfectly normal anytime you get an adjustment. Completely dismissive. I told him we didn't understand why she needed an adjustment and how it brought on anxiety and trauma for her to the point she had a life-threatening emergency. As a healthcare provider he needed to know of her past trauma and how she had been scared to do this adjustment when Cox became furious at me and snapped "Do you think I just do this out of the kindness of my heart?" He defensively said he had nothing to do with her A-fib and took his mask down from his face, visibly very angry at me, berating me right over my mom's head as she laid there in pain and with a heart condition. He told me to "get out" and waved his arm. I said "She told me you guys have been nice to her and I appreciate that but I don't want her to come here anymore after all of this." And Cox said, "Neither do I" and he got up and totally left my mom laying down there helpless. Then the hygienist handed me the denture and I said "My mom is your patient and is your priority so you need to fix this (the denture)." She smirked and said with sarcasm, "We're done, bye" and she left too, and we could hear them down the hall laughing while we sat there in tears for this awful day. While I was in the bathroom, my mom found Cox and crew and they had the nerve to tell her they were offended by me and thought I was accusing them of causing her A-fib. She had to explain it all over again to them and then they acted happy and finished her denture. How dare they dispose of her like that and try to get sympathy from her that they were offended, instead of focusing on how to keep her safe and healthy.

Very good Dentist and friendly staff that really cares l highly recommended him he's fixing aspen…read moredental's mistakes for me.

Dr. Ricketts is awesome. He reminds me of Mr. Rogers because he is so thoughtful, nice, and caring…read more What a great place! The staff are wonderful and super nice.

I've been a few times this month & very quick and concise work makes for a painless visit to the…read moredentist. Dr Plant knows his stuff & he doesn't take all day to get it done. I'll be visiting Dr Plant whenever I need anything done. All the workers were super friendly & ready to help. Great place!

Had a couple teeth removed there and they were professional and done a good job. I felt no pain.read more

The staff and doctor were very nice. However, I was not told up front that the entire payment is…read moredue at the time of the appointment and then insurance is billed. I chose this office because they are a preferred provider for my insurance. Had they told me when I called to make the appointment that I would be required to pay the full amount up front (even though insurance pays 50%) and later reimbursed, I would have taken my business elsewhere (my expense was thousands of dollars). Also, I contacted my insurance company about this "policy" and was told that they have never heard of a provider operating in this manner.

I have known Dr Andreski for over 20 years and have had nothing but great experience with him. He…read morekeeps up with all the new techniques and research in the dentistry field. He is very highly skilled and talented. He is also concerned with the overall health of his patients and knows how medical and dental health interact. I trust this man completely with my dental care and value his opinion highly. He is also very knowledgeable about current events and things on the world stage, all in all, he is a very well rounded individual with empathy and perceptiveness that you don't often find. If you are fortunate enough to get a lecture, he makes things simple and understandable.

If you are using insurance to visit this dentist, he is definitely not a good dentist. My wife was…read moretold they would accept her insurance for payment. Then when the insurance company paid, the accounting folks said it wouldn't cover the cost. So now they are billing us for the difference. They misrepresented the facts to get our business, now they are dunning us for the remainder of the payment. They gave many excuses for this, but the bottom-line is they withheld information that would have sent us to another dentist.

We have visited this facility a few times. The experience has usually been good and reasonable. A…read moregood dentist with reasonable care. Unfortunately, a recent visit turn to disappointment. When questioning the bill and surprise charges, the lady became irate that I would want an explanation. She became angry and rude. One of her last comments was, "then why are we still talking about." I am surprised at this interaction and disappointed in the customer experience. While the dentist is good. Their billing person is not a good person to deal with.

The staff and dentist are very friendly. Office is clean…read moreand organized. And so far we haven't had any wait time. These folks genuinely care. And they are great with teens.

Absolutely filled with love and grace! So thankful our community has such a wonderful place for…read moreunplanned pregnancies and the joyful celebration of life. Thankful for the care, love and support found at this center!

20251102 Yadkinville NC…read more Parking - 3 private lot. This is a very popular business and such can be busy. However they do have some space in the rear Location - 3 kind of out of the way and can be harder to find. Decor/Ambiance - 3 basic and could use more seating. But space is limited. Customer Service - 5 here is where things really come to shine. It is extremely rare i rate anyone's customer service this high. Pricing - 4 reasonable for the area Restrooms - 4 very clean and well stocked Cleanliness- 4 also a very clean and neat place. Seating- 3 limited When i first reviewed this business I had basically just started my program and did not have the complete picture. That is one of the reasons i revisit various places. You may not think so when you walk in, but this is going to be one of your wisest choices. Comparing to bigger commercial facilities, this place may look small and limited. Do not make the mistake of assuming that. One of their core advantages is their people. Allot of places like to say that, but I can attest to this for this facility. Very up to date therapist with a vast knowledge base of how to help you reach your goals. For me, I was everyday in pain and while they did not remover that. Thats not their function. They are there to help you start on the road to healing. To give you the care that will let you take advantage of the tools and techniques they give you. The people are people, not corporate zombies pushing an agenda. They genuinely care about you and your outcome. My every visit was met with inquiries from the owners about my experiences and how they can aid me in reaching my goals. In the end your success is yours. But they will certainly do what is needed to help you find the path. Either way, I believe you will find the customer service here is really customer service. If i have to rate this business based on my experiences i give them flying colors. Now its up to you. Try them and see what i did or..