The people at Southern Dental Associates are so kind and caring. My son is a patient on the…read morepediatric side and has been for about 6 years now. He is autistic but verbal. They explain everything to him in such detail before they start and then again during the process that it makes him more comfortable. He is sensitive to lights and sounds and they make sure that he has his glasses (sunglasses) on before they start. They let him touch and feel each instrument before even trying to place it near his mouth. I am so thankful for the amazing staff!!

Great care and understanding with my cleanings and tooth care ...reasonable prices .. friendly…read morestaff always available to answer any questions

We have visited this facility a few times. The experience has usually been good and reasonable. A…read moregood dentist with reasonable care. Unfortunately, a recent visit turn to disappointment. When questioning the bill and surprise charges, the lady became irate that I would want an explanation. She became angry and rude. One of her last comments was, "then why are we still talking about." I am surprised at this interaction and disappointed in the customer experience. While the dentist is good. Their billing person is not a good person to deal with.

The staff and dentist are very friendly. Office is clean…read moreand organized. And so far we haven't had any wait time. These folks genuinely care. And they are great with teens.

Dr. Hancock and his staff were wonderful at putting my fears at ease. I felt like they took the…read moretime to explain the procedure and risks. The staff is very friendly. They were helpful every step of the way. I don't want to have many teeth removed but if I need them, I would definitely use Dr. Hancock again.

Over the years I have had a number of dentists work on my teeth. Army,Navy,andcc civilian dentists…read morehave treated mostly minor issues. Army dentists treated me when I was a kid, and I can still remember being held down while he drilled. Navy dentists decided to extract all four wisdom teeth 8 hrs before a deployment (miserable plane and ship ride). Of the minor proceedures was a cavity repair where the wrong side of my mouth was givin anesthesia, and the work continued while I complained. Of the civilian dentists that I have seen, they have been in a great hurry, only interested in payment, and not the most gentle. These past experiences has left me mortified at the thought of seeing a dentist. I have said all of the above to say this: Dr. Shinaman and his staff have given me a renewed trust in seeing a dentist. Because of shotty work done by other dentists, I had a tooth that needed extracting. I went to Dr Shinaman, and was immediately put at ease. I cannot tell you how many appointments I made, and cancelled the day before out of fear. On the day of the extraction, Dr Shinaman explained everything that he was going to do, and made me aware of everything he was doing ( even explaining the tools that he was using) throughout the proceedure. He made sure that the anesthetic was working fully, and made sure there was no pain throughout. He was in no rush, and made sure that the extraction was done completely. As much as I hate to admit it, this was actually a plesant experience. I am in my second day after the proceedure, and I have had no pain, no soreness, and feel so much better. Dr Shinaman is a great guy, and a top notch practitioner! His staff is equally professional and careing. I will recomend that anyone that has issues with their teeth contact his office.

I have known Dr Andreski for over 20 years and have had nothing but great experience with him. He…read morekeeps up with all the new techniques and research in the dentistry field. He is very highly skilled and talented. He is also concerned with the overall health of his patients and knows how medical and dental health interact. I trust this man completely with my dental care and value his opinion highly. He is also very knowledgeable about current events and things on the world stage, all in all, he is a very well rounded individual with empathy and perceptiveness that you don't often find. If you are fortunate enough to get a lecture, he makes things simple and understandable.

If you are using insurance to visit this dentist, he is definitely not a good dentist. My wife was…read moretold they would accept her insurance for payment. Then when the insurance company paid, the accounting folks said it wouldn't cover the cost. So now they are billing us for the difference. They misrepresented the facts to get our business, now they are dunning us for the remainder of the payment. They gave many excuses for this, but the bottom-line is they withheld information that would have sent us to another dentist.