I went there for first time and the lady was so rude. she didn't have a smile on her face and seems…read morelike doing his job without any interest. she seems to be so angry and it was worst experience. people should not be in customer facing jobs if they dont know how to smile.

I do not advise coming here as a walk-in. Even with an appointment this location is running an hour…read morebehind or more. They are just too short staffed. They also have computer/scanner technology issues. I had a 9:20am appointment on a Thursday in May. The waiting room had 12-16 people in it from the time I arrived. I did not get called in until 10:30! I stood for the first hour to allow older folks to sit. I would give 2 stars for the wait, I gave the extra star for the phlebotomist who gets all the flak. I was extra sympathetic to her for her being short staffed & overwhelmed and she was nice to me after I felt light headed after my blood draw, giving me water, a fan & cold cloth even though it delayed her another 5 minutes. I appreciated that & thanked her. Just allow at least an hour here for your appointment is my advice. You check in by computer & scan your driver's license & insurance card. There is no one to help elderly folks with the technology, just FYI.

Reagan, My major…read morecomplaint is exclusively the in-office wait time. Rather, a failure of logistics that led to wasting an hour of my Saturday. My employer ordered a lab, and I scheduled an appointment. Logistically, if the specific lab I was having drawn couldn't be done on a Saturday, I should have been notified when scheduling it, so I could have rescheduled it - before driving 20 mins there, waiting for 20 mins, and driving 20 mins home.

So... I know this seems like a strange business to review on…read moreYelp but I had such a great experience I feel like it deserves to be here. I had to schedule routine labs through my PCP and had trouble finding available appointments elsewhere. I was able to get a Saturday morning apportionment here just a few days after I scheduled it. I arrived and checked it easily at a kiosk by scanning a QR code I received when I scheduled the appointment. Two minutes later I was called back and the nurse went over my paperwork. The nurse was extremely friendly and bubbly and just made me so at ease about being stabbed in a few minutes. She took me to the next room, chatting the whole time. In less than 5 minutes the whole appointment was complete. Quick, efficient, and easy! I really appreciated it!

I have been here twice now to the Outpatient side of things at this building. Once for a CT Scan…read moreand today for a Abdominal Ultrasound. The first time I came in I was there at 9AM and it was quite busy but the lady working the front desk was very nice and helpful. I was called back after a bit of a wait but the place was packed with mostly older people waiting for tests of all sorts since they do lab work, scans, and all sorts of things. Once back and in the CT room I was on the table and getting scanned and a few minutes later I was ready to go. This morning I had their very first appointment at 7 am and got there a little early at 6:35. I was the very first person at the whole building! LOL So I waited and they all arrived and I waited and headed in at 6:59. I got to the door before they did and they opened it right up and I got signed in. I sat for about 5 minutes while they were getting me checked in and then they came out and gave me papers and I had to go from downstairs to upstairs where they had their women's care and associates as that is where the do all their ultrasound imaging/tests. The lady in there came out in about 5 minutes and called me back and got the test started right away. She was very nice as is everyone that works there and once all the images had been taken I was ready to go! I really like how easy it is to access their location and how friendly and caring the staff is. They do a great job! With the CT I was told my doctors office should have the results in 2 days and 2 days later sure enough I got a call from my doctor's office with the results! I highly recommend using their service for all your testing needs!

This place is a JOKE..they check you in right away but that's it.they put you in a room and you…read morewait and wait and there is no one there... also they don't have a doctor waiting on you its a nurse.only good part of that place was when i stormed out of there and tossed the stupid mask on the floor.only reason i gave them 1 star is it don't go lower

Always friendly and respectful. I continue to forget the two technicians names, but either and both…read moretogether are absolutely top notch awesome.

If I could not give any stars I would! the check in system is a mess, people have been here at…read more7:30am and having to make repeat appointments here at the place meanwhile people made appointments at 10 and are getting called first. It's absurd, what's the point in making appointments if they aren't honored? my advice is to go ANYWHERE else, if you can't then I recommend coming in 10mins before your appointment and pray for the best. The women are rude, they don't care if you've been waiting and they've skipped you. A patient told them about all of us being skipped and she ignored her and told her to go to the appointed room. Its a joke, save your time and go somewhere else. An older man with an oxygen tank just said he could figure out the check in system and she said "oh" and gave him a polite smile then left.

My appointment was at 3:10, I think I walked in at 3:12 and was in my car driving away by 3:17. The…read morewoman (i wish i knew her name) explained everything but was so quick- for someone who hates needles, I barely had any time to be afraid because she was that fast. I would absolutely come back- I just wish I knew her name!!

Great phlebotomist Dottie is a great stick for me. She never leaves me bruised and she always has…read morethe patients needs and goes beyond making sure your comfortable from the walk through the doors to the time you leave.

I love going here n have been for years, the girl who name is Dottie. ( I believe) has been a great…read morephlebotomist every time. I advise you to make an appointment bc you can get out of there faster( useless they're very busy. She's by herself) and has been kind and efficient and understanding. They did move from behind Starbucks's in beaver, to the plaza across from McDonald's close to vanport on rt 68. (Main Street of beaver). Quest needs to have employees that are just as good as Dottie has been to me.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

I am a registered nurse, and I occasionally order lab tests to check on my health. To use Quest…read moreDiagnostics for blood draws and laboratory tests, customers can either obtain an order from an outside physician, or they can order the tests directly through Quest Diagnostics. Quest Diagnostics offers a variety of tests in the following categories: women, men, digestive, heart, infectious diseases, STDs, and general health. I had an order for a Complete Blood Count (CBC). Quest Diagnostics accepts walk-in customers, but I highly recommend that customers use Quest Diagnostics's website to make an appointment. I made an appointment for 7:30 AM, which is when this location first opens, and a line of customers was already standing outside on the sidewalk. Because I had an appointment, I was the first customer to be seen, and the other customers had to wait. Please note also that this business currently requires customers to wear a face mask during the pandemic. One other customer did not have a face mask, and I had to give him an extra one that I had in my car. My total time spent at this business was 10 minutes, and that included standing in line to wait to check in. The phlebotomist was very friendly, efficient, and professional. She scanned my order form, and she checked my name, date of birth, and address. She immediately found my antecubital vein in my arm with her needle, filled and labeled my test tube, and bandaged my arm. She followed infection-control practices, such as wearing a mask and gloves and disinfecting my skin. At the end, she wished me a great day.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Conveniently located next to Rite Aid. I always schedule online. I get a text 20 minutes before my…read moreappointment so I can check in remotely with one click and skip the check in process inside. I've never had to wait more than 5 min to be seen. Today I was in and out in 8 minutes from the time I sat down to the time I walked out the door! Just a hint - even if you don't know in advance when you are going, go online the same day and still make an appointment instead of being a walk-in so you get taken quicker.

I am taken care of quickly.Always a pleasant staff who takes their time and rarely misses the vein…read morewhich prevents bruising. I always go to this office since they send me the results of my blood work and it arrives in a day or two.

Unethical group that makes patients come in for appointments before every standard refill. Poor way…read moreto increase revenue at the patients expense. Cold bedside manner.

Dr. Schogel was very rude and condescending to me. Bad bedside manner. I've been coming here for…read moreyears and have had great experiences with Dr. Rachel but my intercation with Dr. Schogel has me second guessing if I should continue care here.