I really appreciated the fast service provided by the service tech. He was very professional and…read moreknowledgeable. He replaced an old water heater and installed a new kitchen/bathroom faucet. I would highly recommend.

From the owner: Your home deserves nothing but the best. This is why we started Next Level Plumbing, to make sure…read moreyou receive reliable, quality service from our licensed professionals. We strive to deliver excellent service at great value. Let us resolve your plumbing problems without all the hassle. Check out our website to learn more!

They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Outstanding! The technician who came out was so knowledgeable and helpful. Our toilets were…read moreoverflowing and it turns out there were roots in the pipes and he solved it all in one afternoon! (After we paid a different company $1100 this morning to disassemble our toilet and tell us they couldn't do anything today because they need to break up our concrete patio and rent a back hoe.) We are so grateful for Lanz Plumbing and their expertise. We are customers for life.

This Mr. Rooter Franchise is dishonest…read more We called them for an emergency plumbing service, for which they successfully cleared the blockage promptly. This left a good first impression, and we proceeded with a recommended camera inspection which revealed damage to a sewer lateral that needed repairs. Naturally, we agreed to have them promptly fix the issue and gladly paid a deposit on the work (to start the following day at the latest). When Mr. Rooter failed to return to our home over the following two days (while we did not have working plumbing)! we called to cancel the work and hired another vendor (who promptly completed the repair for us). This occurred in November 2025 and we still have not received a refund for the deposit (thousands of dollars) as of April 2026 despite repeated written and phone requests. If you do decide to work with this company, please avoid giving them a deposit/down payment until you are satisfied with a completed job. The gentleman who showed up late in the evening for the emergency call really helped us out, but that's not enough to make up for the subsequent failures and dishonesty.

Mr. Rooter service is a fraud and do not believe their written/verbal contract because they have a…read morehidden clause for an extra charging, which I had a bad experience with their service. They did not finish work in timely and quality manner.

Came within 15 mins of the call and told us exactly what was wrong! No hidden or extra fees. I will…read moredefienty be calling him back out when its time to renew my bathroom!

Did not honor estimate. Harassed me on father's day Sunday telling me he was charging $10/day late…read morefees on 15 day old bill of $150 and was putting lein on my house. Called me 5 times that day with angry threatening messages. Do not let this man on your property!

I recently had CU Plumbing and Electrical do some work in my home. The work itself was completed…read morejust fine. However, I am quite unhappy with how I was charged for the work. Before I had the work completed, I got a quote for the plumbing job and was told it would be $115 an hour. So, I went ahead and scheduled the service. It took 30 minutes to complete the job, so imagine my surprise when I get an invoice for $190!!!! That math doesn't quite add up. I called to get clarification and they basically told me that the plumbers "set their own rates." So what good is getting a quote at all??? Basically, they just charge what they want. I will never ever use this service again. Plenty of other honest plumbing services in the area.

My home is in Danville, but they do provide plumbing service in Danville, IL…read more They are a breath of fresh air, and provide the type of plumbing service that I remember from my childhood. They typically come either same day or next day, with absolutely no additional emergency service charge. The focus is on taking the appropriate time to properly diagnose your plumbing issue, then providing you with the right fix. Then, to top it all off, their charges are very fair and reasonable. Unlike many other services, there is NO attempt to overcharge. In fact, they are probably undercharging as any other plumbing service would charge much more for the exact same service, some probably two to three times as much. So, do yourself a favor, if you have a plumbing problem to fix, give them a call. They will come out fairly promptly, give you the exact fix you need, and charge you a very reasonable price. Avoid the other competition that loves to price gouge customers.

Russell over the years has helped us replace new toilets, sinks, and a water heater. I always…read morerecommend them when someone asks for a plumber. Two thumbs up.

I'm a big fan. We've had Russell out to do two jobs for us this year, and I'm very happy with the…read moremoney spent. Russell was able (and eager) to explain what he would do and why, and what the alternatives might be. I run my own business, and I recognize what it takes for a small shop to operate. My wife and I have both added Russell to our phones under "plumbing" so we don't have to search if the need arises.