When you are in the health care field and you have the owner of the company working with you and…read moremaking sure all the in home clients are cared for when there is people calling in sick or short staffed and Jeanette is filling in at these homes on a daily basis plus doing all the schedules and etc then you no you are working for a company who cares about the needs of others and gets it done. Thanks Jeanette for all you do for your community

I was a caregiver for this company and I loved it. What a great company to work for. Jeanette is a…read morewonderful person and boss. She is compassionate and always there to answer questions for the client as well as the caregivers. I would recommend her company for all your caregiving needs

I cannot say enough about Nichole and her company. I had a total knee replacement a month ago. I…read morewas concerned about handling everything post-op since I live alone. Nichole to the rescue! Nichole is a very competent, caring and empathetic woman whose only concern was what I needed. I absolutely adore her and she will be my go-to person for any future needs! She took me to my PT appointments, helped with home assistance as well as light housekeeping and meal prep.

This in home care business was made with love and compassion. Being able to keep your loved ones at…read morehome instead of in a facility brings absolute peace of mind. I would recommend serene care solutions to anyone! Reaching anyone for help with questions is always very easy!

Don't use this company. They promised to help. Claimed they had someone for the hours needed then…read moretold us they were still working on onboarding staff. They dropped the ball and never scheduled anyone for the week they promised to start. Then they sent someone to work a shift that was 2 hours later than what we needed. Then the person refused to come back as the house is unsanitary, because my dad has dementia and poops in a disposable brief which sometimes leaks on his sheets and he gets it on the toilet seat when he uses it. Keep in mind the rugs were professionally clean less than a month ago and a professional cleaning company comes in once a month. Basically the she thought we were paying for a babysitter. Also, you don't even talk to anyone in the Wausau area

Wausau, WI franchise…read more I would NOT recommend this organization for anyone who loves their family members! This company left my 92 year old friend in filth. Unbathed, unkept, her living space with a garbage filled with urine soaked diapers that permeated the air with the toxic smell of ammonia. The weekly cost was quite high. My friend's son and I reported this to Deanna at Interim of Wausau and she said she would have someone over the next day to clean and care for my elderly friend. When this did not happen we stopped in to speak personally with Deanna who lied and said she never said that. We had her on a voice recording and she did an about face, making up other lies to cover her workers poor performance. She promised better performance in the future and the HR director said he would replace the ineffective worker with someone new. Noticing similar circumstances from the new employee, I sat outside my friend's room in the nursing facility at the scheduled time of the next visit by Interim. The young woman from Interim arrived 15 minutes late, and did not notice me. She walked into my friend's room and asked her if she wanted assistance with a shower. I heard my friend say, "That would be nice". The employee proceeded to tell my friend she would wait and she instead sat silently in the chair next to my friend, biting her fingernails and watching the news waiting for a time when my 92 year old friend would become too tired to be bathed. When I questioned the young woman, much like her boss, she was filled with lies! She said my friend refused a shower, said she did not do her laundry because she could not find the washer and dryer which was conveniently located in the room adjacent to my freind's. When I called her out on this lie, she said she was afraid the laundry would be stolen! She did not vacuum because she "could not find the vacuum". At no point did she make any effort to step out and find one! And we were told that taking out the trash was not considered a "light housekeeping duty". When we confronted her boss, Deanna, she said the concern would be that there would be needles in the trash. Another blatant lie in that my friend does not use needles and needles would be in a "sharps container" and not the trash. My friend's son and her healthcare power of attorney attempted to cancel this service. Interim refused! My friend who has limited funds, was being charged for services that Interim was not providing and that could be provided by the facility in which she was staying. After many attempts to have the service cancelled I called interim to verify that it was finally cancelled. They confirmed that it indeed was cancelled. Yet weeks later when I was visiting, another interim employee arrived at the facility, to "care" for my friend. Her son intervened and we now hope the matter is closed. My 92 year old friend was taken advantage of by this company. She was not cared for with the showers and the housekeeping that was promised. One of the employees was even having my friend write her checks for "supplies" without following any protocol or providing receipts. Some of these checks were in the hundreds of dollars! If you love your elderly family members, do not use this untruthful, price gouging, rip off of a company!!!! It is my humble opinion that the actions of this company rise to the level of elder abuse!